Job summary
Are you interested in providing a valuable support service for the trusts clinical teams? Here at Temporary Staffing Services (TSS) we help the trust provide staff for short term postings to cover areas of need for a variety of purposes and environments. We work closely with the teams to ensure we provide the right staff for the job and in doing so ensure continuity and safe practice in all our teams.
TSS have a bank of workers that provide the flexibility to meet the changing needs of clinical services across Cambridgeshire, and your role as a Bookings Co-ordinator will be to link the worker with the clinical service, booking people into shifts that come up using our IT Systems, liaising with Managers when shifts are needed, and continually ensuring that our workforce is utilised to maximum efficiency in order to reduce Agency spend across the trust.
As part of the TSS Team, you will become familiar with the other jobs within our service, upskilling you to provide support in different areas of the team and providing the flexibility in skills we ask of our workers in turn. You will work closely with the Payroll Coordinator, Compliance Team and Operational Lead, who will lead the team day to day in the office, whilst supporting the Clinical Lead in highlighting areas of concern or pressure for staff so that the Trust can be made aware.
The Booking Co-ordinator role is currently working from home with a view to a mixture of both home and office based in future.
Main duties of the job
The post holder will support the team in the booking of temporary staffing inaccordance with correct practices and procedures.
The post holder will provide a professional call handling service for internal andexternal customers.
The post holder will ensure invoices are processed and authorised in a timely manner.
The post holder will ensure Trust policies and procedures are adhered to in the runningof the service.
About us
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
**Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications**
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
- To deal efficiently with telephone calls, record incoming messages and relay to staff.
- To liaise with ward managers and staff on requirements for temporary staffing, insometimes difficult situations where tact or skills of persuasion are required.
- Using the MAPS system, manage the placement of bank workers, ensuring optimumnumber of shifts covered.
- To ensure all bank resources are maximised to keep external supplier usage to aminimum.
- To communicate effectively with ward managers and staff on status of requests.
- To liaise with external agencies to source suitable cover.
- To work within a wide range of procedures and practices essential to the safe runningof the service, and in line with Trust policies.
- Paying attention to speed and high levels of accuracy, to process timesheets on theelectronic rostering system as part of the weekly payroll.
- To be able to competently judge situations around temporary staffing to ensure a safelevel of cover is provided.
- To assist in the effective monitoring and analysis of Working Time Directive for all bankstaff, and take action on the finding.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
- To deal efficiently with telephone calls, record incoming messages and relay to staff.
- To liaise with ward managers and staff on requirements for temporary staffing, insometimes difficult situations where tact or skills of persuasion are required.
- Using the MAPS system, manage the placement of bank workers, ensuring optimumnumber of shifts covered.
- To ensure all bank resources are maximised to keep external supplier usage to aminimum.
- To communicate effectively with ward managers and staff on status of requests.
- To liaise with external agencies to source suitable cover.
- To work within a wide range of procedures and practices essential to the safe runningof the service, and in line with Trust policies.
- Paying attention to speed and high levels of accuracy, to process timesheets on theelectronic rostering system as part of the weekly payroll.
- To be able to competently judge situations around temporary staffing to ensure a safelevel of cover is provided.
- To assist in the effective monitoring and analysis of Working Time Directive for all bankstaff, and take action on the finding.
Person Specification
Education / Qualifications
Essential
- Educated to GCSE standard - Including numeracy and literacy
Experience
Essential
- Relevant amount of office experience
- Understanding of managing office systems
Skills & Abilities
Essential
- Able to demonstrate good attention to detail
- Excellent communication skills
- Excellent organisational and administrative skills
- Ability to use own initiative
- Good interpersonal skills
- Build good working relationships Able to work to deadlines
- Ability to organise and prioritise work
- Excellent Microsoft office skills including Word, Excel and Outlook.
Person Specification
Education / Qualifications
Essential
- Educated to GCSE standard - Including numeracy and literacy
Experience
Essential
- Relevant amount of office experience
- Understanding of managing office systems
Skills & Abilities
Essential
- Able to demonstrate good attention to detail
- Excellent communication skills
- Excellent organisational and administrative skills
- Ability to use own initiative
- Good interpersonal skills
- Build good working relationships Able to work to deadlines
- Ability to organise and prioritise work
- Excellent Microsoft office skills including Word, Excel and Outlook.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).