Job summary
Are you looking for career development in a forward-thinking Adult Mental Health Service specialising in Adults with Eating Disorders?
Located at Meridian Business Park in Norwich, Norfolk Community Eating Disorders team provides exceptional career development opportunities in the recovery focused care of adults experiencing difficulties associated with a diagnosis of eating disorder.
We are currently looking to recruit either an experienced, enthusiastic, and motivated Senior Administrator to join our team or for an experienced Administrator looking to take the next step in their career.
The successful candidate will manage and work alongside our existing administrators, to support clinical staff in the smooth running of the service.
You are forward thinking and motivated and you can think on your feet and be creative in adapting to new ways of working.
We work closely with our commissioners and stakeholders and believe in truly collaborative care, support, and education.
In return we will provide you with excellent personal and career development opportunities.
Working within the adult specialist services within CPFT, will give post holders the opportunity to practice and develop in their role and be a part of this pioneering team.
Please note;
This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the line manager.
Main duties of the job
Job Purpose
To act as Team Coordinator in a team that may include clinical and/or non-clinical staff. Provide administrative support to a range of staff. Supervise a team of administrators and take operational responsibility for them and for the allocation of work.
Key Responsibilities
Work with Line Manager to lead on the introduction and proactive management of any new processes and initiatives.
Deputise for the Line Manager when directed and required.
Word process documents as needed by, for example, medical staff, managers and/or a multi-disciplinary team. Typing will be from audio, direct dictation or written text. Some correspondence will be highly confidential and may be of a distressing nature.
To be responsible for dealing with telephone enquiries and other communications with a high degree of tact, diplomacy and confidentiality.
Arrange and attend meetings, including booking venues and hospitality if appropriate. To prepare and produce an agenda, collate and distribute all necessary information and documentation, take minutes and action notes as required. Ensure all minutes are issued in a timely manner and ensure agreed actions are appropriately recorded.
Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
Supervise a team of administrative staff including undertaking appraisals, supervision, training and development and Band 3 and Band 2 staff. Provide information and support to managers on the performance and conduct of members of staff and support with all informal and formal processes. Allocate and supervise administration tasks delegated to other members of the administration team. Maintain annual leave records for the admin team, liaising with line manager and other managers to ensure appropriate and continuing cover. Support managers with the recruitment process and ensure that newly appointed staff under their local and Trust inductions. Be responsible for organising and controlling own and others workload ensuring deadlines are observed and duties performed efficiently.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
Supervise a team of administrative staff including undertaking appraisals, supervision, training and development and Band 3 and Band 2 staff. Provide information and support to managers on the performance and conduct of members of staff and support with all informal and formal processes. Allocate and supervise administration tasks delegated to other members of the administration team. Maintain annual leave records for the admin team, liaising with line manager and other managers to ensure appropriate and continuing cover. Support managers with the recruitment process and ensure that newly appointed staff under their local and Trust inductions. Be responsible for organising and controlling own and others workload ensuring deadlines are observed and duties performed efficiently.
Person Specification
Education and Qualifications
Essential
- Educated to GCE/GCSE (A-C grades, one of which must be English) or equivalent
- RSA/OCR Stage III/NVQ Level 3 in Business Administration or equivalent.
- High standard of written English
Desirable
- Evidence of training in leadership and management skills
Skills and Abilities
Essential
- Excellent communication skills and ability to adopt appropriately both verbally and written including IT literacy (MS Office and web-based).
- Ability to prioritise own workload, work to tight timescales and deal with interruptions
- Ability to manage team workload, delegate and coach/train staff team(s) effectively.
- Demonstrate a positive approach towards change and ability to lead staff
- Confident nature with a proactive and constructive approach.
Desirable
- Good understanding of the NHS and the way it works
Experience
Essential
- Significant experience in senior secretarial/administrative position
- Experience of staff supervision and management
- Organising, attending and taking minutes/notes at senior level meetings
- Organising events for staff and wider audiences
Desirable
- Secretarial/administrative experience in the NHS within clinical and/or corporate services
- Experience of NHS electronic systems such as S1 and TRAC
Person Specification
Education and Qualifications
Essential
- Educated to GCE/GCSE (A-C grades, one of which must be English) or equivalent
- RSA/OCR Stage III/NVQ Level 3 in Business Administration or equivalent.
- High standard of written English
Desirable
- Evidence of training in leadership and management skills
Skills and Abilities
Essential
- Excellent communication skills and ability to adopt appropriately both verbally and written including IT literacy (MS Office and web-based).
- Ability to prioritise own workload, work to tight timescales and deal with interruptions
- Ability to manage team workload, delegate and coach/train staff team(s) effectively.
- Demonstrate a positive approach towards change and ability to lead staff
- Confident nature with a proactive and constructive approach.
Desirable
- Good understanding of the NHS and the way it works
Experience
Essential
- Significant experience in senior secretarial/administrative position
- Experience of staff supervision and management
- Organising, attending and taking minutes/notes at senior level meetings
- Organising events for staff and wider audiences
Desirable
- Secretarial/administrative experience in the NHS within clinical and/or corporate services
- Experience of NHS electronic systems such as S1 and TRAC
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
