Job summary
Passionate about the development of others? Interested in the design and delivery of training including use of technology and simulation in learning? We are very pleased to be able to offer an opportunity to join our Technology Enhanced Learning team, as part of the Learning and Organisational Development Team here at CPFT.
This role would suit someone with keen attention to detail and process, balanced with a flexible and naturally curious and creative approach. A good candidate will have strong administrative and/or learning support background with a particular interest in the innovative use of emerging learning technologies. They will be able to contribute to the development of blended learning programmes including review of effectiveness in meeting staff needs, and reporting on training activity.
An excellent candidate will be able to demonstrate their professionalism and innovative attitude to challenges in the workplace, and a commitment to empowering others.
Not sure if this is the right next step for you? Please do contact us if you would like to discuss before submitting your application
Main duties of the job
To support the roll out of a technology enhanced learning projects, including digital learning content, and development and delivery of technological solutions, e.g. applications, web pages and a virtual learning environment.
To support centralised training data management and reporting requirements.
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
- To provide daily administrative management and troubleshooting of queries relating to digital learning content and training data.
- To communicate complex training requirements to a wide range of staff with varying IT knowledge.
- To train nominated Trust staff, where necessary, on a 1:1 or small group basis.
- To manage and prioritise workloads, use own initiative and work without direct supervision although under the guidance of Learning and Development Consultant
- To deliver learning content developments in a timely manner, prioritising work appropriately and using project management tools to help achieve this.
- To participate in and contribute to departmental projects as required, evaluating risks to new solution implementation.
- To maintain data quality and integrity of training records held within Learning Management Systems.
- To act as a TEL champion and create champions within the Trust to increase take up.
- To plan and manage own complex workload where work is unpredictable.
- To develop and maintain virtual learning environments to support programmes and courses.
- To create and maintain complete records and documentation in relation to the digital learning content development.
- Produce, develop, and promote user guides and support material to enable learners to make best use of all the learning resources available.
- Ensure that all materials associated with CPFT Academy online presence are kept updated in line with changes to the software and/or business processes.
- Participate in the production or review of reports, procedures, policies, guidelines, and other documentation as required.
- Analysis and maintenance tasks related to high quality record keeping.
- Contribute to the learning technologies strategy.
- Support development of the technological skills of trainers via different media routes
- Continuously research and recommend new e-learning technologies/practices and ways they can be implemented to improve our offering for the student learning experience.
- Respond to changes in staff training needs analysis, considering solutions using VLE tools.
- Ensure own knowledge of new learning technologies is kept up to date by accessing the relevant research and knowledge base and implementing learning into relevant work programmes.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
- To provide daily administrative management and troubleshooting of queries relating to digital learning content and training data.
- To communicate complex training requirements to a wide range of staff with varying IT knowledge.
- To train nominated Trust staff, where necessary, on a 1:1 or small group basis.
- To manage and prioritise workloads, use own initiative and work without direct supervision although under the guidance of Learning and Development Consultant
- To deliver learning content developments in a timely manner, prioritising work appropriately and using project management tools to help achieve this.
- To participate in and contribute to departmental projects as required, evaluating risks to new solution implementation.
- To maintain data quality and integrity of training records held within Learning Management Systems.
- To act as a TEL champion and create champions within the Trust to increase take up.
- To plan and manage own complex workload where work is unpredictable.
- To develop and maintain virtual learning environments to support programmes and courses.
- To create and maintain complete records and documentation in relation to the digital learning content development.
- Produce, develop, and promote user guides and support material to enable learners to make best use of all the learning resources available.
- Ensure that all materials associated with CPFT Academy online presence are kept updated in line with changes to the software and/or business processes.
- Participate in the production or review of reports, procedures, policies, guidelines, and other documentation as required.
- Analysis and maintenance tasks related to high quality record keeping.
- Contribute to the learning technologies strategy.
- Support development of the technological skills of trainers via different media routes
- Continuously research and recommend new e-learning technologies/practices and ways they can be implemented to improve our offering for the student learning experience.
- Respond to changes in staff training needs analysis, considering solutions using VLE tools.
- Ensure own knowledge of new learning technologies is kept up to date by accessing the relevant research and knowledge base and implementing learning into relevant work programmes.
Person Specification
Education/Qualifications
Essential
- Degree level qualification or equivalent professional qualification/experience
Desirable
- Training in use of digital learning authoring software and Moodle based virtual learning environments
Experience
Essential
- Experience working in an office environment
- Experience working unsupervised
- Experience working in a customer service role
Desirable
- Experience working for the NHS
- Experience designing and/or delivering training
- Project management experience
Skills & Abilities
Essential
- Competence in networked environment, use of Microsoft Office, online databases, local area networks.
- Advanced skills in the use of spreadsheet applications such as Microsoft Excel
- Competence with using web-based learning and working environment such as Microsoft Teams, etc
- Able to prioritise and work to deadlines
- Excellent customer service skills
- Excellent communication skills both written and verbal
- Able to work on own initiative
- Excellent record keeping skills
Desirable
- Web publishing skills
- Familiarity with use of search engines and searching of structured databases
Knowledge & Understanding
Essential
- Knowledge of learning management systems, and online delivery systems for digital products.
- Sound understanding of internet-based technologies and social networking
- Knowledge of Data Protection Act, Information Governance and Freedom of Information
- Current working knowledge of the use of computing and networks in the delivery of learning and teaching
Desirable
- Knowledge and understanding of the advances in e-learning design
- Knowledge of HTML
Other
Essential
- Ability to work at/use a PC for extended periods of time
- Ability to work within a team and alone
- Willingness to be flexible in approach and attitude
Desirable
- Ability to drive/access to a car
Person Specification
Education/Qualifications
Essential
- Degree level qualification or equivalent professional qualification/experience
Desirable
- Training in use of digital learning authoring software and Moodle based virtual learning environments
Experience
Essential
- Experience working in an office environment
- Experience working unsupervised
- Experience working in a customer service role
Desirable
- Experience working for the NHS
- Experience designing and/or delivering training
- Project management experience
Skills & Abilities
Essential
- Competence in networked environment, use of Microsoft Office, online databases, local area networks.
- Advanced skills in the use of spreadsheet applications such as Microsoft Excel
- Competence with using web-based learning and working environment such as Microsoft Teams, etc
- Able to prioritise and work to deadlines
- Excellent customer service skills
- Excellent communication skills both written and verbal
- Able to work on own initiative
- Excellent record keeping skills
Desirable
- Web publishing skills
- Familiarity with use of search engines and searching of structured databases
Knowledge & Understanding
Essential
- Knowledge of learning management systems, and online delivery systems for digital products.
- Sound understanding of internet-based technologies and social networking
- Knowledge of Data Protection Act, Information Governance and Freedom of Information
- Current working knowledge of the use of computing and networks in the delivery of learning and teaching
Desirable
- Knowledge and understanding of the advances in e-learning design
- Knowledge of HTML
Other
Essential
- Ability to work at/use a PC for extended periods of time
- Ability to work within a team and alone
- Willingness to be flexible in approach and attitude
Desirable
- Ability to drive/access to a car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
