Job summary
We have an exciting opportunity for someone to join our team to support our transformation and improvement activity across our trust.
The role of Programme Officer will be pivotal in supporting the delivery of a broad range of large-scale change and improvement initiatives leading to sustainable change across the trust.
The role will be based within the Improvement and Programme Delivery Team working with a wide range of health and care partners.
If you have project experience and would like to work in a large NHS community Trust, could this be your next post?
Main duties of the job
- Support and/or deliver projects that will deliver service transformation. To manage specific project workstreams within programmes and/or lead on own projects as deemed suitable by the Programme Manager.
- Provide support, as required in the preparation and maintenance of programme/project documentation, including governance arrangements, project plans, project initiation documents and quality impact assessments, progress tracking, benefits analysis and update reports.
- Provide assurance to the trust and Head of Improvement by undertaking audits and other data collection processes; inputting, monitoring and checking data, required for finite and on-going projects/programmes.
- Maintaining the trust-wide programme management database and all project documentation including implementing any new document management system which might be required. Ensuring mechanisms are in place to record all relevant information for programmes to ensure compliance with targets set.
- Monitoring all correspondence via the Improvement Team inbox.
- Provide general co-ordination to the Improvement Teams e.g. set up, facilitation and maintenance of team meetings, HR queries and Annual Leave.
About us
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
- Act as lead co-ordinator for programmes organising meetings and events as required.
- Where required, run and collate programme level reports which may include reports to the trust executive and senior management team.
- Communicate complex sensitive and confidential information relating to a range of individuals within and outside the organisation, seeking the co-operating of staff to ensure organisational deadlines are met, reviewing complex situations and taking action following review of appropriate options.
- End to end management of risks, issues, deliverables, actions and reporting, working with owners to distil the information using simple terminology.
- Support the project or programme lead in taking corporate responsibility for improvement, be actively involved in developing key messages, priorities and information to the relevant boards and beyond.
- Work flexibly and collaboratively as part of the Improvement Team and the relevant programme/project teams undertaking any other duties commensurate with the grade as requested.
- Maintaining the Improvement Team intranet page.
- Working as part of the team to build and sustain effective partnerships and relationships with a range of internal and external groups and organisations.
- Acting as a point of contact for the programmes and projects dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively.
- Assist in the production of communications materials, such as website content and briefing papers, ensuring the content is up to date.
- Assist in the development and implementation of new initiatives, promoting a culture of continuous improvement, investigate a variety of issues and propose solutions, deal with complex enquiries.
- To undertake discrete and ad hoc research and project work as required, to assist and enable the Team to meet its agreed objectives.
- To analyses facts and data to support problem solving and project solutions.
- Develop, evaluate and continuously improve a standardised set of tools, processes, resources and systems for tracking and monitoring projects.
- Support skills developing across the trust that lead to competence in the implementation of project and change management.
- To take an active role within Improvement Team in developing and delivering service improvement, training programmes and workshops to meet strategic and operational requirements.
Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot usepublic transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.
*DVLA have a number ofreciprocalarrangements with overseas countries, for further information please visit the DVLA website
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
- Act as lead co-ordinator for programmes organising meetings and events as required.
- Where required, run and collate programme level reports which may include reports to the trust executive and senior management team.
- Communicate complex sensitive and confidential information relating to a range of individuals within and outside the organisation, seeking the co-operating of staff to ensure organisational deadlines are met, reviewing complex situations and taking action following review of appropriate options.
- End to end management of risks, issues, deliverables, actions and reporting, working with owners to distil the information using simple terminology.
- Support the project or programme lead in taking corporate responsibility for improvement, be actively involved in developing key messages, priorities and information to the relevant boards and beyond.
- Work flexibly and collaboratively as part of the Improvement Team and the relevant programme/project teams undertaking any other duties commensurate with the grade as requested.
- Maintaining the Improvement Team intranet page.
- Working as part of the team to build and sustain effective partnerships and relationships with a range of internal and external groups and organisations.
- Acting as a point of contact for the programmes and projects dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively.
- Assist in the production of communications materials, such as website content and briefing papers, ensuring the content is up to date.
- Assist in the development and implementation of new initiatives, promoting a culture of continuous improvement, investigate a variety of issues and propose solutions, deal with complex enquiries.
- To undertake discrete and ad hoc research and project work as required, to assist and enable the Team to meet its agreed objectives.
- To analyses facts and data to support problem solving and project solutions.
- Develop, evaluate and continuously improve a standardised set of tools, processes, resources and systems for tracking and monitoring projects.
- Support skills developing across the trust that lead to competence in the implementation of project and change management.
- To take an active role within Improvement Team in developing and delivering service improvement, training programmes and workshops to meet strategic and operational requirements.
Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot usepublic transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.
*DVLA have a number ofreciprocalarrangements with overseas countries, for further information please visit the DVLA website
Person Specification
Education and Qualifications
Essential
- Educated to degree level or diploma level
- Co-ordinating change management in health services.
Desirable
- Project qualification e.g. Prince 2 or equivalent
- Knowledge of different programme and project management methodologies and training programmes
- Knowledge of reporting methodologies.
Knowledge & Understanding
Essential
- Must demonstrate knowledge of the current health and social care issues
- Clear understanding and grasp of current national health policy and structure
- Commitment to evidence based practice and clinical effectiveness
Desirable
- Knowledge health and social care issues in Cambridgeshire and Peterborough
Physical requirements/Other
Essential
- Good emotional intelligence and high level of resilience
- Able to travel to different sites across the region
- Flexible and adaptable
- Enthusiastic, self-motivated and able to act on own initiative to work independently
- Commitment to ongoing self-development
- Able to be tenacious and follow through on multiple strands of work simultaneously, and in the face of competing pressures and demands
Experience
Essential
- Experience of co-ordinating, reviewing and disseminating large volumes of information.
- Maintaining activity to deadlines so Programme progress remains on track
- Experience of collating reports for committees and Programme Board meeting
- Experience in effectively communicating project progress, risks, issues and other information at all levels.
- Experience in project reporting, issue management and escalation.
Desirable
- Good understanding of project management methodologies and experience in project planning, including project stage co-ordination facilitating implementation, benefits realisation. Ensuring each project has clearly defined schedules/key milestones and outcomes.
- Experience of facilitating group discussions, training and team working
Skills & abilities
Essential
- Able to manage own workload, working to tight and often changing timescales.
- Ability to plan and organise a broad range of complex activities and adjust plans where necessary.
- Ability to draw together a range of disparate and complex information in order to identify options and make decisions.
Desirable
- Able to propose improvements to procedures outside of own working area
- Ability to develop and maintain communication with people about difficult matters and/or in difficult situations
Person Specification
Education and Qualifications
Essential
- Educated to degree level or diploma level
- Co-ordinating change management in health services.
Desirable
- Project qualification e.g. Prince 2 or equivalent
- Knowledge of different programme and project management methodologies and training programmes
- Knowledge of reporting methodologies.
Knowledge & Understanding
Essential
- Must demonstrate knowledge of the current health and social care issues
- Clear understanding and grasp of current national health policy and structure
- Commitment to evidence based practice and clinical effectiveness
Desirable
- Knowledge health and social care issues in Cambridgeshire and Peterborough
Physical requirements/Other
Essential
- Good emotional intelligence and high level of resilience
- Able to travel to different sites across the region
- Flexible and adaptable
- Enthusiastic, self-motivated and able to act on own initiative to work independently
- Commitment to ongoing self-development
- Able to be tenacious and follow through on multiple strands of work simultaneously, and in the face of competing pressures and demands
Experience
Essential
- Experience of co-ordinating, reviewing and disseminating large volumes of information.
- Maintaining activity to deadlines so Programme progress remains on track
- Experience of collating reports for committees and Programme Board meeting
- Experience in effectively communicating project progress, risks, issues and other information at all levels.
- Experience in project reporting, issue management and escalation.
Desirable
- Good understanding of project management methodologies and experience in project planning, including project stage co-ordination facilitating implementation, benefits realisation. Ensuring each project has clearly defined schedules/key milestones and outcomes.
- Experience of facilitating group discussions, training and team working
Skills & abilities
Essential
- Able to manage own workload, working to tight and often changing timescales.
- Ability to plan and organise a broad range of complex activities and adjust plans where necessary.
- Ability to draw together a range of disparate and complex information in order to identify options and make decisions.
Desirable
- Able to propose improvements to procedures outside of own working area
- Ability to develop and maintain communication with people about difficult matters and/or in difficult situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
