Job summary
Due to promotion, an exciting leadership opportunity has arisen within the Royal National Ear, Nose & Throat & Eastman Dental Hospitals for a highly professional and enthusiastic General Manager to join the Royal National ENT and Eastman Dental Hospitals at UCLH NHS Foundation Trust. This role will be aligned to the Surgical Specialties within the division, including adult and paediatric ENT, oral surgery and sleep services.
This is an exciting time to be joining UCLH and Surgical Services at the Royal National ENT and Eastman Dental Hospitals, with strategic opportunities related to working more closely with our local acute and community providers, as well as a significant drive to improve access for our patients.
The post will require exceptional leadership and partnership working across a diverse division and Trust, collaborating with Clinical Leads, senior nurses and the divisional triumvirate made up of the Divisional Clinical Director, Divisional Manager and Divisional Matron and leading on delivering effective operational and change management for the Division and externally with commissioners.
The successful candidate will need to demonstrate a clear leadership style in line with Trust values, as well as excellent experience of operational management, including the delivery of performance targets, financial management, workforce management and service improvement.
Main duties of the job
Working closely with the Clinical Lead and Matron, the post-holder will be the operational figurehead for the department - leading on all operational, strategic, and financial aspects of the service.
The GM will ensure that the division continues to provide a high quality, patient centred service. This includes leading or supporting all components of the quality & safety agenda.
Working with colleagues across the organisation, the GM will ensure that all our operating theatres and clinics are well utilised and efficiently run. This includes close monitoring of the department's activity and income and CIP plans - ensuring clear action plans are in place as required.
You will be performance focused - ensuring that division continues to improve its RTT position and irradicates long waiters.
You will lead a large team of clinical and support staff and act as a senior leader and role model for the whole department.
As a senior leader in the division, you will lead on a range of work-streams and manage central administrative teams / individuals as agreed.
To help you succeed, you will have the full support of your directorate triumvirate, as well as the Divisional Manager.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology.
Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.
The Royal National ENT and Eastman Dental Hospitals opened on Huntley Street in October 2019. The hospital treats conditions affecting the ear, nose, throat and mouth including dental, hearing, speech and balance services.
Bringing the (now closed) Royal National Throat, Nose and Ear Hospital and the Eastman Dental Hospital together in a state-of-the-art building means we have created one of the largest specialist centres for the treatment of conditions relating to the head and neck, including dental; ear, nose and throat (ENT) and hearing, speech and balance. The aim is to provide world-leading, evidence-based care in a modern, purpose-built environment.
Come and be a part of the best NHS trust in England to work for, according to our staff*
*UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit:Flexible working.
To discover more about what makes UCLHa great placeto work, visit:Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.
The Royal National ENT and Eastman Dental Hospitals opened on Huntley Street in October 2019. The hospital treats conditions affecting the ear, nose, throat and mouth including dental, hearing, speech and balance services.
Bringing the (now closed) Royal National Throat, Nose and Ear Hospital and the Eastman Dental Hospital together in a state-of-the-art building means we have created one of the largest specialist centres for the treatment of conditions relating to the head and neck, including dental; ear, nose and throat (ENT) and hearing, speech and balance. The aim is to provide world-leading, evidence-based care in a modern, purpose-built environment.
Come and be a part of the best NHS trust in England to work for, according to our staff*
*UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit:Flexible working.
To discover more about what makes UCLHa great placeto work, visit:Why Choose UCLH?
Person Specification
Knowledge and Qualifications
Essential
- Management degree or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience)
- High standard of written and spoken English
Desirable
- A formal post graduate qualification, ideally in management or equivalent senior level experience
Experience
Essential
- Significant demonstrable experience in management and within the NHS
- Experience of service redesign and development
- Experience of effective management of budget
- A proven success in business planning and in the development and effective implementation of strategic plans
- A proven record of success in managing operational change while also developing and maintaining high standards of quality
- Experience of leading and managing a team
Skills and Abilities
Essential
- Demonstrate a strong understanding of multidisciplinary issues working
- Detailed knowledge and understanding of NHS targets and other topical NHS issues
- A sound understanding of the issues affecting operational staff and a can do attitude to solving such issues
- Project management skills
- IT literate: proficient in the use of word processing and spreadsheet packages
Other requirements:
Essential
- Demonstrate a commitment to professional development of self and others
- Knowledge of equalities issues and strong commitment to the promotion of equality in employment
- Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team based environment
Desirable
- An ability to demonstrate in-depth knowledge of current thinking and policy affecting health and public sector
Person Specification
Knowledge and Qualifications
Essential
- Management degree or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience)
- High standard of written and spoken English
Desirable
- A formal post graduate qualification, ideally in management or equivalent senior level experience
Experience
Essential
- Significant demonstrable experience in management and within the NHS
- Experience of service redesign and development
- Experience of effective management of budget
- A proven success in business planning and in the development and effective implementation of strategic plans
- A proven record of success in managing operational change while also developing and maintaining high standards of quality
- Experience of leading and managing a team
Skills and Abilities
Essential
- Demonstrate a strong understanding of multidisciplinary issues working
- Detailed knowledge and understanding of NHS targets and other topical NHS issues
- A sound understanding of the issues affecting operational staff and a can do attitude to solving such issues
- Project management skills
- IT literate: proficient in the use of word processing and spreadsheet packages
Other requirements:
Essential
- Demonstrate a commitment to professional development of self and others
- Knowledge of equalities issues and strong commitment to the promotion of equality in employment
- Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team based environment
Desirable
- An ability to demonstrate in-depth knowledge of current thinking and policy affecting health and public sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
Royal National ENT and Eastman Dental Hospitals, UCLH
47-49 Huntley Street
London
WC1E 6DG
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
