University College London Hospitals NHS Foundation Trust

Mental Health Support Worker/ Healthcare assistant for Young People

The closing date is 10 March 2026

Job summary

T12 South is looking for a motivated Band 3 to join our team working on ourchildren's cancer ward.

We are looking for an enthusiastic and supportive person who has a passion forworking with young people between the ages of 13-19yrs who can work as partof our team to providing high quality and specialist person centred care.

Experience with adolescents and mental health is essential.

This is a full-time position (37.5 hrs per week) including nights and weekends.

Main duties of the job

T12 south is a 12 bedded adolescent inpatient unit providing care for teens with a vast range of physical and mental health conditions. We are one of few adolescent wards in the UK and pride ourselves on the unique specialist care we deliver. You will need to be educated to NVQ level 3, have excellent communicationskills and demonstrate commitment to delivering excellent patient care. Phlebotomy experience would be beneficial for this role.The successful candidate must be willing to undertake further study, and additional training and development opportunities.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Details

Date posted

09 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year Per Annum Inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-7548-A

Job locations

University College London Hospital

235 Euston Road

London

NW1 2BU


Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?Due to the high volume of applications, we have received, we need to close this advert earlier than previously advertised. This advert will now close on 09/03/2026 at 12:00

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?Due to the high volume of applications, we have received, we need to close this advert earlier than previously advertised. This advert will now close on 09/03/2026 at 12:00

Person Specification

Knowledge & Qualifications

Desirable

  • Vocational Level 2 in health or equivalent relevant experience
  • Be willing to undertake level 2 functional skills

Experience

Essential

  • Experience in carrying out assigned duties/assisting qualified staff
  • Working in a team
  • Experience of working in a mental health care or related setting
  • Good standard of written and spoken English
  • Experience of working with children and young people

Communication

Essential

  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
  • Able to follow instructions and complete assigned tasks.
  • Able to deal with the public in person and on the phone
  • Able to support and reassure patients/carers in distress
  • Understands importance of maintaining confidentiality

Personal And People Development

Essential

  • Demonstrates understanding of own role within the team
  • Willing to produce a personal development plan with manager
  • Willing to develop self & undertake in-house study

Provision of care to meet health and wellbeing needs

Essential

  • Articulates reasons for desire to work with young people with mental health needs
Person Specification

Knowledge & Qualifications

Desirable

  • Vocational Level 2 in health or equivalent relevant experience
  • Be willing to undertake level 2 functional skills

Experience

Essential

  • Experience in carrying out assigned duties/assisting qualified staff
  • Working in a team
  • Experience of working in a mental health care or related setting
  • Good standard of written and spoken English
  • Experience of working with children and young people

Communication

Essential

  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
  • Able to follow instructions and complete assigned tasks.
  • Able to deal with the public in person and on the phone
  • Able to support and reassure patients/carers in distress
  • Understands importance of maintaining confidentiality

Personal And People Development

Essential

  • Demonstrates understanding of own role within the team
  • Willing to produce a personal development plan with manager
  • Willing to develop self & undertake in-house study

Provision of care to meet health and wellbeing needs

Essential

  • Articulates reasons for desire to work with young people with mental health needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospital

235 Euston Road

London

NW1 2BU


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospital

235 Euston Road

London

NW1 2BU


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

T12 Adolescent Unit Sister

Funmike Richards

olufunmike.richards@nhs.net

Details

Date posted

09 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year Per Annum Inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-7548-A

Job locations

University College London Hospital

235 Euston Road

London

NW1 2BU


Supporting documents

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