Job summary
An exceptional opportunity has arisen within the Gastrointestinal (GI) Services Division at UCLH for an ambitious, values-driven General Manager to take on a pivotal leadership role within one of the UK's most complex and high-performing NHS trusts.This is a senior operational leadership post with real scale, responsibility and influence. Reporting to the Deputy Divisional Manager, you will work in close partnership with Clinical Leads, senior nursing colleagues and corporate teams to ensure the delivery of safe, high-quality and efficient GI surgical services across inpatient, day case and outpatient settings.
Main duties of the job
GI Surgery at UCLH sits at the intersection of specialist, tertiary and local care, serving a diverse population and operating within a highly complex clinical and operational environment. As General Manager, you will hold overall responsibility for operational performance, patient access, workforce and financial management, with accountability for nationally mandated standards including cancer waiting times and RTT.A central part of the role is leading improvement. You will work collaboratively with clinical, nursing and managerial colleagues to review, redesign and optimise patient pathways -- improving productivity, experience and outcomes while reducing waiting times. This includes pathways delivered locally and those spanning wider clinical networks across North Central and North East London, requiring strong system leadership and partnership working.Leadership and impactThis role requires a leader who can combine strategic thinking with operational grip. You will lead multidisciplinary teams, support and challenge senior clinicians, and ensure robust governance arrangements are in place across GI Surgery. You will be expected to foster a culture of openness, accountability and continuous improvement, ensuring that learning from incidents, complaints and performance data translates into tangible service improvements.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge and Qualifications
Essential
- Management degree or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience)
- A clear understanding of the components of Clinical Governance and how these contribute to an integrated and quality driven service
- Detailed knowledge and understanding of NHS targets and other topical NHS issues
Desirable
- A formal post graduate qualification, ideally in management or equivalent senior level experience
Experience
Essential
- Minimum of 3 years relevant management experience, preferably within the NHS or similar environment.
- Experience of effective management of budgets
- A proven record of success in managing operational change while also developing and maintaining high standards of quality
Skills and Abilities
Essential
- Ability to meet deadlines and complete tasks within agreed time scales.
- Project management skills
- IT literate: proficient in the use of word processing and spreadsheet packages
Communication
Essential
- High standard of written and spoken English
- Able to present effectively to a variety of audiences (Staff, Senior/Executive Managers, Clinicians and external stakeholders)
- Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team based environment
Personal and People Development
Essential
- Demonstrate a commitment to professional development of self and others
Person Specification
Knowledge and Qualifications
Essential
- Management degree or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience)
- A clear understanding of the components of Clinical Governance and how these contribute to an integrated and quality driven service
- Detailed knowledge and understanding of NHS targets and other topical NHS issues
Desirable
- A formal post graduate qualification, ideally in management or equivalent senior level experience
Experience
Essential
- Minimum of 3 years relevant management experience, preferably within the NHS or similar environment.
- Experience of effective management of budgets
- A proven record of success in managing operational change while also developing and maintaining high standards of quality
Skills and Abilities
Essential
- Ability to meet deadlines and complete tasks within agreed time scales.
- Project management skills
- IT literate: proficient in the use of word processing and spreadsheet packages
Communication
Essential
- High standard of written and spoken English
- Able to present effectively to a variety of audiences (Staff, Senior/Executive Managers, Clinicians and external stakeholders)
- Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team based environment
Personal and People Development
Essential
- Demonstrate a commitment to professional development of self and others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College London Hospital
250 Euston Road
London
NW1 2PG
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
