Job summary
Are you a confident, proactive personal assistant ready to support senior leaders at the heart of a busy NHS Trust? This full-time permanent post offers a unique opportunity to work within Trust Headquarters, supporting both an Executive Director and a Corporate Director in a fast-paced, high-trust environment. You'll need excellent judgement, strong diary and inbox management skills, and the ability to handle sensitive information with professionalism and discretion. In return, you'll be part of a dynamic team shaping strategic decisions across UCLH, with exposure to senior stakeholders and the chance to contribute meaningfully to projects that impact patient care and organisational performance. If you thrive on variety, responsibility, and making things run smoothly behind the scenes, we'd love to hear from you.
Main duties of the job
As Personal Assistant to an Executive Director and a Corporate Director, you'll play a pivotal role in enabling senior leadership to operate smoothly and effectively. You'll manage complex diaries and inboxes, coordinate meetings and projects, and act as a trusted first point of contact for senior stakeholders. The role demands excellent judgement, discretion, and communication skills, alongside the ability to prioritise competing demands and maintain momentum across a varied portfolio. You'll need to be confident working independently, proactive in anticipating needs, and comfortable handling sensitive information. If you thrive in a fast-paced, high-trust environment and enjoy making things run seamlessly behind the scenes, this role offers challenge, variety, and visibility at the heart of the organisation.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge, Qualifications & Experience
Essential
- Minimum 3 years' experience as a Personal Assistant or Senior Secretary.
- Knowledge of a wide range of Trust/NHS procedures and practices.
- Minute taking and meeting secretariat experience.
Skills and Abilities
Essential
- The ability to deal with and respond to various external agencies particularly, Department of Health, Integrated care system, solicitors and other NHS Trusts.
Quality and service improvement
Essential
- Advanced Microsoft office and keyboard skills, ability to type a minimum of 55 words per minute
Personal Qualities
Essential
- Ability to be flexible and adaptable and cope with frequent and unpredictable interruptions.
Person Specification
Knowledge, Qualifications & Experience
Essential
- Minimum 3 years' experience as a Personal Assistant or Senior Secretary.
- Knowledge of a wide range of Trust/NHS procedures and practices.
- Minute taking and meeting secretariat experience.
Skills and Abilities
Essential
- The ability to deal with and respond to various external agencies particularly, Department of Health, Integrated care system, solicitors and other NHS Trusts.
Quality and service improvement
Essential
- Advanced Microsoft office and keyboard skills, ability to type a minimum of 55 words per minute
Personal Qualities
Essential
- Ability to be flexible and adaptable and cope with frequent and unpredictable interruptions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College London Hospital
250 Euston Road
London
NW1 2PG
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
