Job summary
University College London Hospitals NHS Foundation Trust is seeking a highly skilled and experienced individual to join our team as a Senior Elective Access Manager. As one of the most complex NHS trusts in the UK, we provide academically-led acute and specialist services to a large and diverse population.
In this role, you will lead and develop a central management function within UCLH to support performance delivery against national elective access standards across all divisions. You will be responsible for generating insights on elective performance, monitoring divisional elective access capability and performance, providing expert resources to operational managers, and compiling and disseminating best practice.
Main duties of the job
This post provides additional focus and monitoring for RTT and DM01 performance complementing the existing line management or accountability structures.
The aims of the function are:o Expert monitoring of divisional elective access capability and performance.o Expert resource to operational managers and their teams, with specific responsibility for elective access analytical insights and policy.o Compiling and disseminating learning and best practice.o Advise and be project sponsor for development of elective access reporting and modelling tools.o Developing insights and routine monitoring across the trust of elective access.o A resource for clinical boards to provide intensive support for specific divisions with elective access risks on a project basis.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Education, Knowledge Qualifications, Training
Essential
- oEducated to master's degree or equivalent relevant post graduate professional qualification, or equivalent knowledge gained through experience
- oDetailed and expert knowledge of NHS elective access standards and all related national rule sets
- oStrong knowledge of NHS trust performance management frameworks and methodologies for reporting performance
Desirable
- oFacilitation or training qualification
Experience
Essential
- oProven experience of operational management in a clinical service that includes elective pathways
- oExperience of managing organisation-wide projects across a large, complex organisation
- oProven experience of undertaking and using demand and capacity analysis and management reports
- oSignificant experience of producing management information for all tiers of a large or complex organisation
- oAnalysing information in a health environment
Desirable
- oProviding effective training for large groups
Skills/Abilities
Essential
- oStrong negotiation and influencing skills with ability to motivate and engage individuals and teams
- oIntellectually flexible and creative, challenging current ways of working to produce innovative service plans
- oHighly data rational with the ability to use quantitative and qualitative information to stimulate improvement
- oAbility to communicate clearly and concisely, both written and oral, at all levels both within the Trust and with external stakeholders
- oProven track record of working under pressure to strict deadlines
- oExcellent interpersonal skills, fostering positive relationships with teams and individuals from diverse backgrounds and at all levels
- oStrong qualitative report writing skills
- oHigh level of numeracy
- oTroubleshooting complex problems
- oA demonstrable commitment to self-development and the development of others
Desirable
- oUnderstanding of the political landscape as well as different environments in which the Trust operates; and ability to assess opportunities for innovation, partnership and enhanced care
Personal Qualities
Essential
- oHigh level of work organisation, self-motivation, self-reflection and drive for performance
- oEngages in constructive debate and participates in evidence- based decision making that is in the best interests of the Trust
- oBuilds and maintains constructive relationships based on shared understanding of issues with colleagues, partners and stakeholders
Person Specification
Education, Knowledge Qualifications, Training
Essential
- oEducated to master's degree or equivalent relevant post graduate professional qualification, or equivalent knowledge gained through experience
- oDetailed and expert knowledge of NHS elective access standards and all related national rule sets
- oStrong knowledge of NHS trust performance management frameworks and methodologies for reporting performance
Desirable
- oFacilitation or training qualification
Experience
Essential
- oProven experience of operational management in a clinical service that includes elective pathways
- oExperience of managing organisation-wide projects across a large, complex organisation
- oProven experience of undertaking and using demand and capacity analysis and management reports
- oSignificant experience of producing management information for all tiers of a large or complex organisation
- oAnalysing information in a health environment
Desirable
- oProviding effective training for large groups
Skills/Abilities
Essential
- oStrong negotiation and influencing skills with ability to motivate and engage individuals and teams
- oIntellectually flexible and creative, challenging current ways of working to produce innovative service plans
- oHighly data rational with the ability to use quantitative and qualitative information to stimulate improvement
- oAbility to communicate clearly and concisely, both written and oral, at all levels both within the Trust and with external stakeholders
- oProven track record of working under pressure to strict deadlines
- oExcellent interpersonal skills, fostering positive relationships with teams and individuals from diverse backgrounds and at all levels
- oStrong qualitative report writing skills
- oHigh level of numeracy
- oTroubleshooting complex problems
- oA demonstrable commitment to self-development and the development of others
Desirable
- oUnderstanding of the political landscape as well as different environments in which the Trust operates; and ability to assess opportunities for innovation, partnership and enhanced care
Personal Qualities
Essential
- oHigh level of work organisation, self-motivation, self-reflection and drive for performance
- oEngages in constructive debate and participates in evidence- based decision making that is in the best interests of the Trust
- oBuilds and maintains constructive relationships based on shared understanding of issues with colleagues, partners and stakeholders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College London Hospital
250 Euston Road
London
NW1 2PG
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
