Job summary
The Oncology Department at UCLH is seeking an enthusiastic, motivated, and dynamic General Manager to join our vibrant and supportive management team within the Cancer Division.
This is an exciting opportunity for an experienced operational leader to play a key role in ensuring the efficient and effective day-to-day management of our oncology services. The post holder will work closely with a wide range of staff groups, including medical, nursing, and administrative teams, to deliver high-quality care and drive continuous improvement across inpatient, outpatient, and day case settings.
As a senior member of the management team, the General Manager will be encouraged to proactively identify, pursue, and lead service improvement and transformation initiatives. The role demands a comprehensive understanding of cancer performance, alongside the passion and capability to support developments in diagnostic and treatment pathways across the department.
We are looking for someone with proven experience of working collaboratively within multidisciplinary teams, who demonstrates excellent communication and leadership skills, and whose approach reflects the UCLH values of safety, kindness, teamwork, and improving together.
This role offers the opportunity to make a real impact on the delivery and future direction of Oncology services within one of the UK's leading cancer centres.
Main duties of the job
The successful candidate will have strong operational management experience and be responsible for:o The day-to-day running of Oncology services including the Acute Oncology service and Cancer assessment unito Effective management of budgets, workforce, and performanceo Delivery of national cancer performance targetso Leading service improvement and transformation projects
The successful candidate will be responsible for:
o Ensuring delivery of excellent, safe patient care and improving outcomes.
o Clinical governance, including ensuring complaints and incidents are investigated and responded to according to Trust standards and policies.
o Activity and Finance: achieving and setting annual plans, leading on delivery of CIP (cost improvement programme).
o Ensuring Key access targets are met within their specialties in particular Cancer Waiting Time Targets (CWT), 6 week diagnostic targets and 18 week RTT.
o Strategic and operational development of services.
o Supporting transformation and efficiency across all divisional sites.
o Maintaining performance in line with national targets and providing response for future surges or operational issues impacting on delivery of services.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application
The successful candidate will also be expected to:
Adhere to the UCLH Service Commitment "Putting Patients First" and adopt a professional approach to customer care at all times.
Comply with the Trusts Equal Opportunities Policy and treat staff, patients, colleagues and potential employees with dignity and respect at all times.
Take personal responsibility for promoting a safe environment and safe patient care by identifying areas of risk and following the Incident, Serious Incidents and Near Misses reporting policy and procedure.
Take personal responsibility for ensuring that UCLH resources are used efficiently and with minimum wastage, and to comply with the Trust's Standing Financial Instructions (SFIs).
Comply with Trust policies for personal and patient safety and for prevention of healthcare-associated infection (HCAI); this includes a requirement for rigorous and consistent compliance with Trust policies for hand hygiene, use of personal protective equipment and safe disposal of sharps.
In accordance with the Trust's responsibilities under the Civil Contingencies Act 2004 to undertake work and alternative duties as reasonably directed at variable locations in the event of and for the duration of a significant internal incident, major incident or pandemic.
Be aware of and adhere to all Trust policies and procedures, the Health and Safety at Work Act and the Data Protection Act.
To maintain confidentiality at all times.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application
The successful candidate will also be expected to:
Adhere to the UCLH Service Commitment "Putting Patients First" and adopt a professional approach to customer care at all times.
Comply with the Trusts Equal Opportunities Policy and treat staff, patients, colleagues and potential employees with dignity and respect at all times.
Take personal responsibility for promoting a safe environment and safe patient care by identifying areas of risk and following the Incident, Serious Incidents and Near Misses reporting policy and procedure.
Take personal responsibility for ensuring that UCLH resources are used efficiently and with minimum wastage, and to comply with the Trust's Standing Financial Instructions (SFIs).
Comply with Trust policies for personal and patient safety and for prevention of healthcare-associated infection (HCAI); this includes a requirement for rigorous and consistent compliance with Trust policies for hand hygiene, use of personal protective equipment and safe disposal of sharps.
In accordance with the Trust's responsibilities under the Civil Contingencies Act 2004 to undertake work and alternative duties as reasonably directed at variable locations in the event of and for the duration of a significant internal incident, major incident or pandemic.
Be aware of and adhere to all Trust policies and procedures, the Health and Safety at Work Act and the Data Protection Act.
To maintain confidentiality at all times.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge and Qualifications
Essential
- Management degree or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience)
- A clear understanding of the components of Clinical Governance and how these contribute to an integrated and quality driven service
- Detailed knowledge and understanding of NHS targets and other topical NHS issues
Desirable
- A formal post graduate qualification, ideally in management or equivalent senior level experience
Experience
Essential
- Minimum of 3 years relevant management experience, preferably within the NHS or similar environment.
- Experience of effective management of budgets
- Experience of leading and supervising teams
Skills and Abilities
Essential
- Ability to meet deadlines and complete tasks within agreed time scales.
- Project management skills
- IT literate: proficient in the use of word processing and spreadsheet packages
Communication
Essential
- High standard of written and spoken English
- Able to present effectively to a variety of audiences (Staff, Senior/Executive Managers, Clinicians and external stakeholders)
- Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team based environment
Personal and People Development
Essential
- Demonstrate a commitment to professional development of self and others
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstrate understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties.
Person Specification
Knowledge and Qualifications
Essential
- Management degree or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience)
- A clear understanding of the components of Clinical Governance and how these contribute to an integrated and quality driven service
- Detailed knowledge and understanding of NHS targets and other topical NHS issues
Desirable
- A formal post graduate qualification, ideally in management or equivalent senior level experience
Experience
Essential
- Minimum of 3 years relevant management experience, preferably within the NHS or similar environment.
- Experience of effective management of budgets
- Experience of leading and supervising teams
Skills and Abilities
Essential
- Ability to meet deadlines and complete tasks within agreed time scales.
- Project management skills
- IT literate: proficient in the use of word processing and spreadsheet packages
Communication
Essential
- High standard of written and spoken English
- Able to present effectively to a variety of audiences (Staff, Senior/Executive Managers, Clinicians and external stakeholders)
- Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team based environment
Personal and People Development
Essential
- Demonstrate a commitment to professional development of self and others
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstrate understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
