Job summary
A fantastic opportunity has arisen within the Gastrointestinal (GI) Services Division at UCLH for enthusiastic and motivated Assistant General Managers to join a well-established and supportive leadership team. Reporting to the General Managers, you will work closely with the Clinical Leads and senior nursing staff to ensure the delivery of high quality patient care through the efficient use of resources.
We are looking for dynamic, motivated and talented Assistant General Managers to join the GI Services team.
The successful candidates will have strong operational management experience and will be expected to provide operational leadership for their department. Candidates should have experience of working closely with multidisciplinary teams, leading service developments, data management and staff management. We are looking for a leader who can demonstrate effective communication skills, team working, excellent problem solving abilities and strong values based in line with the UCLH Trust values.
Main duties of the job
The post holders will support the team with operational and performance management across inpatient, day case, and outpatient services. An important part of the role is to work with clinical, nursing and managerial staff to drive forward improvements in patient care; this includes evaluating and making improvements across patient pathways - both locally and those that form part of a wider clinical network (NCL and NEL). The post holder will work collaboratively both internally and externally to develop existing and build new relationships with partners for the benefit of patients.
Continued below....
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology.
Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.
This post is also available as a12 month fixed-term contract (AGM for GI Services-cross-divisional post) If you are interested in both the permanent and the fixed-term contracts, please do notsubmityour application twice. Select your preferredoptiononly. You will be then invited to discuss your preferences at the interview stage, and you are welcome tostateyour interest for both in your application.
Thelink to this advert is: https://www.uclh.nhs.uk/work-with-us/current-vacancies#!/job/v7625723.
What are we looking for?We are seeking a dynamic, highly motivated manager with substantial experience in both strategic and operational healthcare management. You will need to demonstrate the ability to deliver against challenging performance and finance targets, whilst still achieving high quality, patient-focused services. Excellent communication, leadership and people management skills, along with a can-do attitude, are essential. The successful post holder will ideally have a proven track record of managing RTT and cancer waiting times. Knowledge of outpatient and diagnostic management is required. You will be a team player with excellent communication skills and a drive and energy to improve the patient experience.
Main duties, continued:
To be accountable for nationally set patient access targets including all related cancer waiting time standards and RTT
Operational responsibility for clinical and administrative services within the Division including direct management responsibility for staff and delegated budgetary control. This includes all aspects of performance management, recruitment and retention, staff satisfaction and workforce planning
Responsible for meeting both the Divisional objectives and the strategic corporate objectives of the organisation and will provide leadership and management support to staff within their areas of management. The role will also focus on the development and implementation of projects working within tight time scales when required. Progress against targets will be presented to the senior divisional leadership team through monthly clinical and business meetings.
Alongside the General Manager, Clinical Lead and Matron ensure that the designated specialty maintains thorough clinical governance arrangements, including appropriate response to complaints, clinical incidents, never events and legal matters. The AGM will also ensure that learning and associated actions are disseminated and monitored
Come and be a part of the best NHS trust in England to work for, according to our staff*
*UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit:Flexible working.
To discover more about what makes UCLHa great placeto work, visit:Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.
This post is also available as a12 month fixed-term contract (AGM for GI Services-cross-divisional post) If you are interested in both the permanent and the fixed-term contracts, please do notsubmityour application twice. Select your preferredoptiononly. You will be then invited to discuss your preferences at the interview stage, and you are welcome tostateyour interest for both in your application.
Thelink to this advert is: https://www.uclh.nhs.uk/work-with-us/current-vacancies#!/job/v7625723.
What are we looking for?We are seeking a dynamic, highly motivated manager with substantial experience in both strategic and operational healthcare management. You will need to demonstrate the ability to deliver against challenging performance and finance targets, whilst still achieving high quality, patient-focused services. Excellent communication, leadership and people management skills, along with a can-do attitude, are essential. The successful post holder will ideally have a proven track record of managing RTT and cancer waiting times. Knowledge of outpatient and diagnostic management is required. You will be a team player with excellent communication skills and a drive and energy to improve the patient experience.
Main duties, continued:
To be accountable for nationally set patient access targets including all related cancer waiting time standards and RTT
Operational responsibility for clinical and administrative services within the Division including direct management responsibility for staff and delegated budgetary control. This includes all aspects of performance management, recruitment and retention, staff satisfaction and workforce planning
Responsible for meeting both the Divisional objectives and the strategic corporate objectives of the organisation and will provide leadership and management support to staff within their areas of management. The role will also focus on the development and implementation of projects working within tight time scales when required. Progress against targets will be presented to the senior divisional leadership team through monthly clinical and business meetings.
Alongside the General Manager, Clinical Lead and Matron ensure that the designated specialty maintains thorough clinical governance arrangements, including appropriate response to complaints, clinical incidents, never events and legal matters. The AGM will also ensure that learning and associated actions are disseminated and monitored
Come and be a part of the best NHS trust in England to work for, according to our staff*
*UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit:Flexible working.
To discover more about what makes UCLHa great placeto work, visit:Why Choose UCLH?
Person Specification
Knowledge & Qualifications
Essential
- Degree and/or an appropriate professional qualification or equivalent.
Desirable
- Masters level qualification or equivalent specialist knowledge acquired by experience
Experience
Essential
- Previous managerial experience in a large and complex organisation preferably within the NHS
- Proven experience analysing and interpreting performance data
- A proven record of success in managing change while also developing and maintaining high standards of quality.
Skills & Abilities
Essential
- Excellent communication skills, including the ability to liaise, negotiate and influence effectively at Divisional management and all senior levels.
- Quality focussed with an innovative approach and the ability to solve complex problems
- Excellent IT skills including Microsoft Office packages
- Evidence of political awareness and sensitivity to the high profile of the Trust
Other requirements, including:
Essential
- Demonstrate a commitment to self-development with ability to demonstrate knowledge of current thinking and policy affecting health and public sector.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development
Person Specification
Knowledge & Qualifications
Essential
- Degree and/or an appropriate professional qualification or equivalent.
Desirable
- Masters level qualification or equivalent specialist knowledge acquired by experience
Experience
Essential
- Previous managerial experience in a large and complex organisation preferably within the NHS
- Proven experience analysing and interpreting performance data
- A proven record of success in managing change while also developing and maintaining high standards of quality.
Skills & Abilities
Essential
- Excellent communication skills, including the ability to liaise, negotiate and influence effectively at Divisional management and all senior levels.
- Quality focussed with an innovative approach and the ability to solve complex problems
- Excellent IT skills including Microsoft Office packages
- Evidence of political awareness and sensitivity to the high profile of the Trust
Other requirements, including:
Essential
- Demonstrate a commitment to self-development with ability to demonstrate knowledge of current thinking and policy affecting health and public sector.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
