University College London Hospitals NHS Foundation Trust

Prehab Support Worker

The closing date is 26 October 2025

Job summary

This is an exciting opportunity for an enthusiastic and motivated individual to join the UCLH Prehabilitation team. Our Prehab service started in 2021 and is run by a close team who are passionate about improving patients' fitness for surgery. We now receive about 400-500 referrals per year. Our data shows that all patients have benefited from an improvement in fitness, fatigue and quality of life following completion of the prehab programme, optimising them for their surgery.

Due to the success of the service we have been awarded a Sustainability and Transformation Grant to recruit an additional Prehab Support Worker for 12-months to expand our service.

We are looking for an excellent team player who has experience leading exercise classes and providing one-to-one exercise training to join our team and help grow the service. The current team consists of Doctors, Physiotherapists, Dieticians and admin support. Patients can also be referred for pain management, psychology and smoking cessation as required.

The post holder will be responsible for providing virtual exercise classes, one-to-one exercise sessions, basic nutritional advice and some follow up phone calls. This role is ideal for someone who feels passionately about exercise, nutrition, wellbeing and patient experience. There is some flexibility in the hours and ability to work from home, once established in the role.

Main duties of the job

o Implementation and progression of treatment plans delegated by qualified staff.o Running of virtual group exercise classes.o Complete follow up telephone calls with patients on the prehab pathwayo Completion of outcome measureso Review patient goals and progress as appropriate.o Explore potential barriers to engagement and escalate as appropriate to wider teamo Reinforce the physiotherapist's advice and patient education. o Documentation of all patient contact in electronic health records system in accordance with the Trust and professional guidelines.o Admin tasks to support the running of the serviceo Data collection for service improvement and researcho To complete accurate nutritional screening with patients.o To gather nutritional information from patients.o To assess tolerance of ONS prescribed by the dietitian.o To help dietitian to develop and deliver group education to patients.o To provide basic nutritional advice to patients with support and supervision from dietitian

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

  • National Hospital for Neurology and Neurosurgery

  • Royal National ENT and Eastman Dental Hospitals

  • University College Hospital Grafton Way Building

  • Royal London Hospital for Integrated Medicine

  • University College Hospital Macmillan Cancer Centre

  • The Hospital for Tropical Diseases

  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Details

Date posted

17 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,094 to £36,195 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

309-UCLH-6939

Job locations

University College Hospital

235 Euston Road

London

NW1 2BU


Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge & Qualifications

Essential

  • Broad general education

Desirable

  • Personal training qualification level 4 or equivalent

Experience

Essential

  • Working with the people
  • Working in a team
  • Delivering exercise classes and programmes, ideally to people with underlying medical conditions

Desirable

  • Working with patients in an outpatient clinic setting
  • Working virtually

Communication

Essential

  • Fluency in written and spoken English

Personal Qualities and Skills

Essential

  • Good computer literacy and keyboard skills
  • Excellent team working and communication skills

Desirable

  • An interest in Nutrition

Assessment & treatment planning

Essential

  • Confident in communicating with a variety of patients both in a 1:1 setting and in a group environment
  • Confident in designing and implementing 1:1 exercise programmes based on patient needs and abilities

OTHER

Essential

  • Able to participate in 7-day services.
Person Specification

Knowledge & Qualifications

Essential

  • Broad general education

Desirable

  • Personal training qualification level 4 or equivalent

Experience

Essential

  • Working with the people
  • Working in a team
  • Delivering exercise classes and programmes, ideally to people with underlying medical conditions

Desirable

  • Working with patients in an outpatient clinic setting
  • Working virtually

Communication

Essential

  • Fluency in written and spoken English

Personal Qualities and Skills

Essential

  • Good computer literacy and keyboard skills
  • Excellent team working and communication skills

Desirable

  • An interest in Nutrition

Assessment & treatment planning

Essential

  • Confident in communicating with a variety of patients both in a 1:1 setting and in a group environment
  • Confident in designing and implementing 1:1 exercise programmes based on patient needs and abilities

OTHER

Essential

  • Able to participate in 7-day services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College Hospital

235 Euston Road

London

NW1 2BU


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College Hospital

235 Euston Road

London

NW1 2BU


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Lead Physio - Surgery

Jessica Lipman

Jessica.lipman@nhs.net

Details

Date posted

17 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,094 to £36,195 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

309-UCLH-6939

Job locations

University College Hospital

235 Euston Road

London

NW1 2BU


Supporting documents

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