Job summary
As a Simulation Technician, you will play a central role in facilitating simulation-based learning activities across healthcare settings. This role demands technical proficiency and a strong commitment to educational excellence, contributing to the design, setup, and delivery of simulation-based activities. Through your work, you will help promote patient safety and support the development of highly skilled healthcare professionals.Clinical simulation is a training method that uses realistic scenarios, equipment, and environments to help healthcare professionals practice and improve their skills without risking patient safety. It mimics real-life medical situations--like emergencies or routine care--so teams can learn, make decisions, and refine techniques in a safe, controlled setting.We are seeking a technically adept individual who combines a passion for innovation with a curious and resourceful mindset. The ideal candidate will be motivated to support innovative clinical education through the application of advanced technologies and problem-solving skills.
Main duties of the job
Manage storage, setup, maintenance and operation of sophisticated clinical simulation and AV hardware/software equipment.Provide technical and administrative support to simulation-based and other educational activities across UCLH sites.Ensure education environments are safe, fully equipped, and function efficiently.Provide first-line technical assistance to educators and participants during activities.Deliver exceptional customer service and actively contribute to ongoing quality improvement initiatives.Support faculty development by training faculty to operate simulation equipment and AV hardware/software.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge and Qualifications
Essential
- DipHE/HND/NVQ or equivalent qualification in healthcare science, communications, multimedia, computer science, technology or equivalent experience.
- Knowledge of hardware/software use, set-up, trouble shooting and maintenance
- Knowledge of hardware/software use, set-up, trouble shooting and maintenance
- Experience in setting up, maintenance and operation of audio-visual or technical equipment and trouble-shooting technical issues
- Significant experience in IT hardware/software use, set-up, trouble shooting and maintenance
- Experience of working with Windows based packages and Microsoft Office packages
- Experience of working in a customer focused environment
Desirable
- Knowledge and understanding of the Healthcare Environment
- Knowledge and understanding of equipment, instruments and/or instrumentation used in the healthcare sector such that staff and learners can be provided with high quality technical support.
- Experience of providing technical support and/or technical demonstrations in a higher education or commercial environment
- Experience of general office work
- Practical application of Health and Safety Measures and risk management
Skills and Abilities
Essential
- Excellent organisational and administrative skills, be able to prioritise and organise his/her own varied workload in a timely manner
- Ability to learn new technologies quickly and easily.
Desirable
- Able to manually handle, operate and repair part task training models/simulators
Values
Essential
- Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving
Communication
Essential
- Good written and verbal communication via telephone, face to face and email.
- Able to deliver talks to small (up to 20) groups face-to-face
Personal and People Development
Essential
- Able to train staff in the operation of technical/simulation equipment
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Specific Requirements
Essential
- This role involves a high level of moving and handling when setting up and clearing equipment and resources before, during and after educational / training events. The postholder will need to be passed fit to perform full duties of the post, this will be determined through occupational health with any reasonable aids provided wherever possible.
- Be able to work the hours required of the post. The post-holder will be expected to work flexible hours with tracked Time Owing in Lieu (TOIL), to staff the Clinical Education Service opening hours of 8am - 5.30pm, Monday-Friday. There will be an occasional requirement to work early mornings, evenings and weekends to meet the needs of the service.
- The post-holder is expected to handle, prepare and dispose of animal specimens (raw products) as and when it is required for use on clinical skills and surgical training courses.
Person Specification
Knowledge and Qualifications
Essential
- DipHE/HND/NVQ or equivalent qualification in healthcare science, communications, multimedia, computer science, technology or equivalent experience.
- Knowledge of hardware/software use, set-up, trouble shooting and maintenance
- Knowledge of hardware/software use, set-up, trouble shooting and maintenance
- Experience in setting up, maintenance and operation of audio-visual or technical equipment and trouble-shooting technical issues
- Significant experience in IT hardware/software use, set-up, trouble shooting and maintenance
- Experience of working with Windows based packages and Microsoft Office packages
- Experience of working in a customer focused environment
Desirable
- Knowledge and understanding of the Healthcare Environment
- Knowledge and understanding of equipment, instruments and/or instrumentation used in the healthcare sector such that staff and learners can be provided with high quality technical support.
- Experience of providing technical support and/or technical demonstrations in a higher education or commercial environment
- Experience of general office work
- Practical application of Health and Safety Measures and risk management
Skills and Abilities
Essential
- Excellent organisational and administrative skills, be able to prioritise and organise his/her own varied workload in a timely manner
- Ability to learn new technologies quickly and easily.
Desirable
- Able to manually handle, operate and repair part task training models/simulators
Values
Essential
- Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving
Communication
Essential
- Good written and verbal communication via telephone, face to face and email.
- Able to deliver talks to small (up to 20) groups face-to-face
Personal and People Development
Essential
- Able to train staff in the operation of technical/simulation equipment
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Specific Requirements
Essential
- This role involves a high level of moving and handling when setting up and clearing equipment and resources before, during and after educational / training events. The postholder will need to be passed fit to perform full duties of the post, this will be determined through occupational health with any reasonable aids provided wherever possible.
- Be able to work the hours required of the post. The post-holder will be expected to work flexible hours with tracked Time Owing in Lieu (TOIL), to staff the Clinical Education Service opening hours of 8am - 5.30pm, Monday-Friday. There will be an occasional requirement to work early mornings, evenings and weekends to meet the needs of the service.
- The post-holder is expected to handle, prepare and dispose of animal specimens (raw products) as and when it is required for use on clinical skills and surgical training courses.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College London Hospital
250 Euston Road
London
NW1 2PG
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
