Job summary
An exciting new opportunity has arisen at the University College London Hospitals NHS Foundation Trust to lead the automation implementation programme. The new position offers the rare opportunity to directly manage the formation of a new technology service. The successful applicant will be responsible for the delivery of the full scope of the automation services, ensuring full technical consideration is given to meet the efficiency demands of the Trust.
As well as being technically competent, the post holder will be required to work across departments and all levels of the organisation, demonstrating understanding of the operational pressures experienced by healthcare services within a secondary care NHS Trust.
Main duties of the job
Manage a small team of automation developers and business analysts, identifying opportunities for automation and benefits realisation.
Prioritise team deliverables and adoption of new technologies and tools, in-line with Trust objectives.
Measure and track the benefits realised to report to the Head of Data Systems on efficiencies made.
Strong communication skills working with heads of departments and services as stakeholders to further develop a strong reputation for the automation team.
Keen interest and understanding of the latest automation technology available and the technical complexities with adoption, particularly within a healthcare setting.
Ability to lead the professional development of the team, maintaining high and consistent standards of processes and documentation.
About us
University College London Hospitals NHS Foundation Trust is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level or equivalent experience
- Evidence on ongoing CPD activity
- Experience as an operational or strategic manager in a relevant field
Desirable
- Qualification in Leadership and People Management
- Project Management Qualification
- RPA Certification
- IT Service Management Qualification
Experience
Essential
- Project management experience
- Experience influencing staff at all levels to ensure project objectives are owned by all members of the team including users and stakeholders.
- Evidence of the ability to involve teams in analysis of situation and solution development; persuade teams to take on new ways of working and to constructively challenge the status quo.
- Experience of working in a demanding environment with many, sometimes conflicting priorities.
- Experience of successfully developing collaborative relationships with a variety of stakeholders
- Practical experience of managing automation lifecycle, Patient and administrative workflow, template and protocol design
Desirable
- Experience of delivering automations using key NHS applications including non-clinical / administrative systems
- Experience of financial and workforce management
Skills and Abilities
Essential
- Ability to meet deadlines and complete tasks within agreed time scales.
- Project management skills; Track record of working closely with agile and diverse engineering teams.
- Excellent negotiation and persuasion skills.
- Technical skills in the design and application of process automation.
Desirable
- Ability to create, review, and improve Standard Operating Procedures.
- Familiar with the use and implementation of Microsoft 365, Power Apps, including Power Automate.
Communication
Essential
- Excellent communication skills, including ability to communicate effectively with a wide-ranging audience.
Personal and People Development
Essential
- Demonstrate a commitment to professional development of self and others
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level or equivalent experience
- Evidence on ongoing CPD activity
- Experience as an operational or strategic manager in a relevant field
Desirable
- Qualification in Leadership and People Management
- Project Management Qualification
- RPA Certification
- IT Service Management Qualification
Experience
Essential
- Project management experience
- Experience influencing staff at all levels to ensure project objectives are owned by all members of the team including users and stakeholders.
- Evidence of the ability to involve teams in analysis of situation and solution development; persuade teams to take on new ways of working and to constructively challenge the status quo.
- Experience of working in a demanding environment with many, sometimes conflicting priorities.
- Experience of successfully developing collaborative relationships with a variety of stakeholders
- Practical experience of managing automation lifecycle, Patient and administrative workflow, template and protocol design
Desirable
- Experience of delivering automations using key NHS applications including non-clinical / administrative systems
- Experience of financial and workforce management
Skills and Abilities
Essential
- Ability to meet deadlines and complete tasks within agreed time scales.
- Project management skills; Track record of working closely with agile and diverse engineering teams.
- Excellent negotiation and persuasion skills.
- Technical skills in the design and application of process automation.
Desirable
- Ability to create, review, and improve Standard Operating Procedures.
- Familiar with the use and implementation of Microsoft 365, Power Apps, including Power Automate.
Communication
Essential
- Excellent communication skills, including ability to communicate effectively with a wide-ranging audience.
Personal and People Development
Essential
- Demonstrate a commitment to professional development of self and others
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
