University College London Hospitals NHS Foundation Trust

Operational Manager – Pharmacy Procurement

The closing date is 15 July 2025

Job summary

Operational Manager - Pharmacy Procurement 8A 37.5 hours per week

We are seeking an experienced and motivated Pharmacy technician or Pharmacist to lead our Pharmacy Procurement team. The ideal candidate will be forward-thinking, with a strong commitment to delivering exceptional service to our customers and, ultimately, our patients.

Main duties of the job

UCLH operates an offsite pharmacy warehouse, which holds a wholesaler license with the MHRA and is licensed by the Home Office to supply controlled drugs. The unit manages an annual expenditure of over £210 million. The successful candidate will be responsible for overseeing the efficient procurement of medicines.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Details

Date posted

01 July 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£61,927 to £68,676 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-6510-A

Job locations

Pharmacy Business and Distribution Centre

Brewery Road

London

N7 9NH


Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

In addition to providing medicines to all areas of UCLH, the service extends to multiple external customers, including other local NHS trusts. The post-holder will also assist the Director of Pharmacy Operations in maintaining and developing pharmacy services across the Trust as part of a strategic working group.

Lead the strategic development of pharmacy medicines procurement at the trust and external customers (where relevant) to meet local, regional, and nationally agreed requirements and priorities. To develop and coordinate procurement strategy to ensure efficient and cost-effective procurement of medicines which are of acceptable quality, available when needed and represent the best possible value for money. Delivery of an effective, efficient, and high-quality medicines procurement in line with all professional and regulatory standards, for UCLH NHS Foundation Trust and other relevant customers. Build and maintain proactive strategic relationships with all stakeholders including suppliers, other appropriate NHS providers, commissioner colleagues and other NHS bodies such as NHS Improvement. Train and develop the team to deliver an expert, high quality, effective stakeholder-focused service to all areas of responsibility. Ensuring the trust is exposed to minimum clinical risk by purchasing from reputable suppliers and that unlicensed products are identified for the Quality Assurance team. Managing the Pharmacy Purchasing Office which generates orders and approves invoices worth around 210 million pounds per year. Minimising the out of stocks and thereby support the KPI of 98% service level. Failure to achieve a high standard of performance may lead to delays in patient treatment with subsequent morbidity or even mortality. Managing the daily continuity of supply of drugs and or suggesting suitable alternatives if no stocks are available. Responding urgently to concerns over the stocking of critical medicines to prevent patient morbidity and or mortality. To ensure all suppliers and customers are validated as per MHRA requirements.

The position will be based at the Pharmacy Business and Distribution Centre at Brewery Road, N7 9NH, with occasional travel or visits to other UCLH sites.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

In addition to providing medicines to all areas of UCLH, the service extends to multiple external customers, including other local NHS trusts. The post-holder will also assist the Director of Pharmacy Operations in maintaining and developing pharmacy services across the Trust as part of a strategic working group.

Lead the strategic development of pharmacy medicines procurement at the trust and external customers (where relevant) to meet local, regional, and nationally agreed requirements and priorities. To develop and coordinate procurement strategy to ensure efficient and cost-effective procurement of medicines which are of acceptable quality, available when needed and represent the best possible value for money. Delivery of an effective, efficient, and high-quality medicines procurement in line with all professional and regulatory standards, for UCLH NHS Foundation Trust and other relevant customers. Build and maintain proactive strategic relationships with all stakeholders including suppliers, other appropriate NHS providers, commissioner colleagues and other NHS bodies such as NHS Improvement. Train and develop the team to deliver an expert, high quality, effective stakeholder-focused service to all areas of responsibility. Ensuring the trust is exposed to minimum clinical risk by purchasing from reputable suppliers and that unlicensed products are identified for the Quality Assurance team. Managing the Pharmacy Purchasing Office which generates orders and approves invoices worth around 210 million pounds per year. Minimising the out of stocks and thereby support the KPI of 98% service level. Failure to achieve a high standard of performance may lead to delays in patient treatment with subsequent morbidity or even mortality. Managing the daily continuity of supply of drugs and or suggesting suitable alternatives if no stocks are available. Responding urgently to concerns over the stocking of critical medicines to prevent patient morbidity and or mortality. To ensure all suppliers and customers are validated as per MHRA requirements.

The position will be based at the Pharmacy Business and Distribution Centre at Brewery Road, N7 9NH, with occasional travel or visits to other UCLH sites.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

  • Registered Technician or Pharmacist with GHPC
  • Knowledge of finance systems and budget control processes

Desirable

  • Demonstrable post qualification experience in the NHS sector - preferably in a Pharmacy Procurement role Knowledge of finance systems and budget control processes

Experience

Essential

  • Implementation of strategies aimed at meeting Trust and pharmacy priorities.
  • Ability to influence senior pharmacy, nursing, medical, and other multidisciplinary staff.

Personal and People Development

Essential

  • Demonstrates ability to work and lead a multi-disciplinary team.

Skills and Abilities

Essential

  • Demonstrates a whole-system patient-focussed approach.
Person Specification

Knowledge and Qualifications

Essential

  • Registered Technician or Pharmacist with GHPC
  • Knowledge of finance systems and budget control processes

Desirable

  • Demonstrable post qualification experience in the NHS sector - preferably in a Pharmacy Procurement role Knowledge of finance systems and budget control processes

Experience

Essential

  • Implementation of strategies aimed at meeting Trust and pharmacy priorities.
  • Ability to influence senior pharmacy, nursing, medical, and other multidisciplinary staff.

Personal and People Development

Essential

  • Demonstrates ability to work and lead a multi-disciplinary team.

Skills and Abilities

Essential

  • Demonstrates a whole-system patient-focussed approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

Pharmacy Business and Distribution Centre

Brewery Road

London

N7 9NH


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

Pharmacy Business and Distribution Centre

Brewery Road

London

N7 9NH


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Director of Pharmacy Operations

Andrea Ridley

andrea.ridley@nhs.net

Details

Date posted

01 July 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£61,927 to £68,676 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-6510-A

Job locations

Pharmacy Business and Distribution Centre

Brewery Road

London

N7 9NH


Supporting documents

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