Job summary
An exciting opportunity has arisen within the Emergency Services Division at University College London Hospitals for a highly motivated, enthusiastic and experienced leader to join us as Deputy Divisional Manager.
The post holder will be accountable for the operational delivery of emergency services at University College Hospital and will work closely with the clinical, nursing and managerial leads across the division, to ensure the provision of an efficient, safe, effective service that delivers excellent patient and staff experience.
Main duties of the job
This is a high profile, challenging and rewarding leadership role within the Trust with an emphasis on innovation, achieving operational and financial performance, and improving staff wellbeing. You would be part of a dynamic team who are passionate about improvement and would receive the necessary support to enable you to deliver and continue your career development journey.
You will have proven leadership and management skills and experience of delivering excellence. Reporting to the Divisional Manager you will provide strategic and operational support to the Divisional Manager and Divisional Clinical Director. You will be required to work in close partnership with leaders across the division, the Trust and with external stakeholders to continue our improvement journey and ideally will be able to demonstrate experience in leading work with a variety of stakeholders to improve patient pathways and experience.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Person Specification
Knowledge and Qualifications
Essential
- Masters or equivalent (or able to demonstrate equivalent level of equivalent experience)
- Extensive knowledge within the context of acute inpatient and outpatient services
Experience
Essential
- Significant experience of working at a senior operational management level within the NHS managing multiprofessional complex service/s .
- Demonstrable NHS experience and knowledge
- Extensive experience of service redesign and development of services to support continual improvement and efficiency
- Demonstrable experience of effective budgetary management and control, including achieving targets around cost improvement programmes and other financial targets.
- A proven success in business planning and in the development and effective implementation of complex strategic plans
- A proven record in successful leadership of complex operational change while also developing and maintaining high standards of quality
- Quality focused with and innovative approach and the ability to solve complex problems.
- Experience of leadership of complex services.
Skills and Abilities
Essential
- High standard of written work
- Has a very good understanding of supporting hospital flow.
- Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working
- Demonstrates an ability to network and collaborate across health and social care settings.
- Ability to meet deadlines and complete tasks within agreed time scales.
- Analytical & verbal reasoning skills
- A clear understanding of the components of Clinical Governance and how these contribute to an integrated quality service
- IT literate including standard keyboard skills
- Evidence of political awareness and sensitivity to the high profile of the Directorate and the Trust
Communication
Essential
- Highly developed communication skills covering oral and written skills in formal and informal situations.
- Demonstrable negotiation skills
Personal and People Development
Essential
- Demonstrable record of successful line management of staff and proven team leadership and motivational skills.
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Person Specification
Knowledge and Qualifications
Essential
- Masters or equivalent (or able to demonstrate equivalent level of equivalent experience)
- Extensive knowledge within the context of acute inpatient and outpatient services
Experience
Essential
- Significant experience of working at a senior operational management level within the NHS managing multiprofessional complex service/s .
- Demonstrable NHS experience and knowledge
- Extensive experience of service redesign and development of services to support continual improvement and efficiency
- Demonstrable experience of effective budgetary management and control, including achieving targets around cost improvement programmes and other financial targets.
- A proven success in business planning and in the development and effective implementation of complex strategic plans
- A proven record in successful leadership of complex operational change while also developing and maintaining high standards of quality
- Quality focused with and innovative approach and the ability to solve complex problems.
- Experience of leadership of complex services.
Skills and Abilities
Essential
- High standard of written work
- Has a very good understanding of supporting hospital flow.
- Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working
- Demonstrates an ability to network and collaborate across health and social care settings.
- Ability to meet deadlines and complete tasks within agreed time scales.
- Analytical & verbal reasoning skills
- A clear understanding of the components of Clinical Governance and how these contribute to an integrated quality service
- IT literate including standard keyboard skills
- Evidence of political awareness and sensitivity to the high profile of the Directorate and the Trust
Communication
Essential
- Highly developed communication skills covering oral and written skills in formal and informal situations.
- Demonstrable negotiation skills
Personal and People Development
Essential
- Demonstrable record of successful line management of staff and proven team leadership and motivational skills.
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
