Assistant General Manager

University College London Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

Are you looking for a development opportunity that gives you autonomy to manage a range of services and develop skills in strategic, project management and operational problem solving?

An exciting opportunity has arisen for an experienced Assistant General Manager to join the Children & Young People's division at University College Hospitals NHS Foundation Trust. The postholder will work to manage General Children and Young People's specialties and lead service improvements, alongside the Matron and Clinical Leads for services. The Children & Young People's division has the opportunity to plan an expansion of services and ward areas, and we are looking for dynamic individuals to help make lasting improvements to the care of children and young people. The postholder will have a large degree of autonomy, and opportunity to lead change and will work closely with the whole multi-disciplinary team to ensure services are delivered effectively and safely. They will form part of the senior leadership team within Children & Young People's Division and offer service, performance and strategic management as well as quality improvement expertise. We are looking for individuals who can demonstrate a commitment to improving children & young people's care through operational delivery and collaborative leadership. This role offers significant exposure to senior leadership across the organisation, the opportunity to lead on large scale projects management and career development opportunities.

Main duties of the job

The post holder's overall aim will be to provide visible and active senior service management support to the General and Adolescent specialties, and lead on projects/services within the and Young People's Division. This role will work closely as a triumvirate with Nursing and medical leaders in general and adolescent specialties, to improve service provision and will oversee budget management of over £5m, with over 150 clinical and non-clinical staff within these specialties. The post holder will offer both operational problem solving, senior project management and service improvement expertise. This will include engaging with all relevant clinical teams and support services internal to UCLH and with external organisations such as Great Ormond Street Hospital and other North Central London partners. One of the key elements of this post will be to provide senior operational support so that services/projects are clinically effective, safe and financially sound. Together with the leadership team, the post holder will take responsibility for the monitoring and delivery of key quality and performance standards and co-ordination of projects and initiatives within the unit to deliver against the standards. The post holder will be responsible for meeting divisional objectives and strategic corporate objectives of the organisation and will provide leadership and management support to staff within their areas of management.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

  • National Hospital for Neurology and Neurosurgery

  • Royal National ENT and Eastman Dental Hospitals

  • University College Hospital Grafton Way Building

  • Royal London Hospital for Integrated Medicine

  • University College Hospital Macmillan Cancer Centre

  • The Hospital for Tropical Diseases

  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Date posted

21 February 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-5942

Job locations

University College London Hospital

250 Euston Road

London

NW1 2PG


Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge & Qualifications

Essential

  • Educated to degree level or equivalent level experience

Experience

Essential

  • Significant experience of managing staff
  • Significant managerial experience in a large and complex organisation
  • Proven experience in service improvement and development
  • Proven experience in effective monitoring of national target compliance
  • Proven experience in effective management of budget and effective leadership of staff
  • A proven record of success in managing change while also developing and maintaining high standards of quality

Desirable

  • Proven experience in business planning and in the development and effective implementation of complex strategic & operational plans

Skills & Abilities

Essential

  • Excellent staff management skills including performance management and training
  • Excellent written and verbal communications skills including the ability to communicate at senior levels within an organisation
  • Ability to communicate effectively with patients and staff on all levels
  • The ability to both work co-operatively with other management teams of the Trust and to develop effective working relationships within the directorate
  • Quality focussed with an innovative approach and the ability to solve complex problems
  • A strong understanding of multi-disciplinary issues and commitment to multi-disciplinary working
  • Excellent IT skills
  • Ability to identify areas for service development and implement changes
  • Ability to operate effectively under pressure, self-motivate and use own initiative
  • Ability to negotiate and influence staff at all levels in the organisation including medical staff
  • Ability to adapt rapidly to work with different services and teams, showing flexibility in thinking

Other requirements

Essential

  • Evidence of political awareness and sensitivity to the high profile of the Trust
  • Demonstrate a knowledge and understanding of current issues and practices within the NHS
  • Understanding of Trust diversity and equality policies and implementation
  • Understanding of confidentiality and the Data Protection Act
Person Specification

Knowledge & Qualifications

Essential

  • Educated to degree level or equivalent level experience

Experience

Essential

  • Significant experience of managing staff
  • Significant managerial experience in a large and complex organisation
  • Proven experience in service improvement and development
  • Proven experience in effective monitoring of national target compliance
  • Proven experience in effective management of budget and effective leadership of staff
  • A proven record of success in managing change while also developing and maintaining high standards of quality

Desirable

  • Proven experience in business planning and in the development and effective implementation of complex strategic & operational plans

Skills & Abilities

Essential

  • Excellent staff management skills including performance management and training
  • Excellent written and verbal communications skills including the ability to communicate at senior levels within an organisation
  • Ability to communicate effectively with patients and staff on all levels
  • The ability to both work co-operatively with other management teams of the Trust and to develop effective working relationships within the directorate
  • Quality focussed with an innovative approach and the ability to solve complex problems
  • A strong understanding of multi-disciplinary issues and commitment to multi-disciplinary working
  • Excellent IT skills
  • Ability to identify areas for service development and implement changes
  • Ability to operate effectively under pressure, self-motivate and use own initiative
  • Ability to negotiate and influence staff at all levels in the organisation including medical staff
  • Ability to adapt rapidly to work with different services and teams, showing flexibility in thinking

Other requirements

Essential

  • Evidence of political awareness and sensitivity to the high profile of the Trust
  • Demonstrate a knowledge and understanding of current issues and practices within the NHS
  • Understanding of Trust diversity and equality policies and implementation
  • Understanding of confidentiality and the Data Protection Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospital

250 Euston Road

London

NW1 2PG


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospital

250 Euston Road

London

NW1 2PG


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Divisional Manager

Toral Pandya

toral.pandya@nhs.net

Date posted

21 February 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-5942

Job locations

University College London Hospital

250 Euston Road

London

NW1 2PG


Supporting documents

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