Outpatient Transformation Project Manager

University College London Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

Please note that due to a high volume of applications received, this vacancy will now close on 26th January 2025 at 23:59. You are advised to immediately submit your application.

UCLH is looking for a project manager to play a strong role in taking forward the strategic development of outpatients and administration, which are top priorities for the Trust in the coming years. The focus for this role will be delivering a clinic letter improvement project, with an opportunity to work on a number of other related outpatient transformation projects.

In 2021 published a radical Trust-wide Strategy for Outpatients at UCLH, linked to the ICS programme, to rethink the way our services are organised, implement new outpatient models of care and to make a significant update to our administration systems. Our programme to deliver on that strategy is now under way.

Please note that due to a high volume of applications received, this vacancy will now close on 26th January2025 at 23:59. You are advised to immediately submit your application.

Main duties of the job

This is an exciting opportunity to work at the heart of UCLH and support the Executive Board in delivering its transformation vision for a world class hospital. This role will:

o Focus on clinic letter improvement to significantly reduce the clinic time UCLH clinicians spend writing letters, reduce the time GPs spend reading letters, transform communication with the patient, and improve consistency and safety.o Work on a number of operationally critical projects related to transformation of outpatient and other services at UCLHo Successful implementation of allocated projects and initiatives, which deliver the planned benefits in accordance with the programme targetso Working collaboratively across the Trust to devise strategies and recommendations to deliver improvements in Trust-wide outpatients (and where applicable administration and other services), identifying improvement opportunities and seeing these through the project lifecycle, i.e. project initiation, delivery, mobilisation and review

We are looking for a dynamic individual who displays a passion for excellence in NHS services and has strong project experience in a large, complex secondary care environment. You will have experience delivering programmes of change and transformation.

The post is being offered as a fixed term 2 year contract.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

  • National Hospital for Neurology and Neurosurgery

  • Royal National ENT and Eastman Dental Hospitals

  • University College Hospital Grafton Way Building

  • Royal London Hospital for Integrated Medicine

  • University College Hospital Macmillan Cancer Centre

  • The Hospital for Tropical Diseases

  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040

Date posted

21 January 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year Per annum inclusive of HCAS

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

309-UCLH-5790

Job locations

University College London Hospital

235 Euston Road

London

NW1 2BU


Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

  • Highly specialist and expert project management knowledge acquired through a Project-management qualification or relevant experience
  • Sustained record of continued professional development

Desirable

  • Degree and / or an appropriate professional qualification or equivalent
  • Masters qualification or equivalent (or working towards same)

Experience

Essential

  • Significant experience of managing complex, large-scale and high-profile projects
  • Experience of delivering productivity and transformation projects
  • Experience in operating in and managing diverse multidisciplinary team
  • Experience of working with and managing external consultants
  • Experience of service improvement delivery

Skills and Abilities

Essential

  • Effective use of influencing, persuasion and negotiation skills
  • Analytical and data-evaluation skills, with the ability to solve complex problems
  • Strong grasp of managing project finances and budgets
  • Work well and flexibility in highly sensitive and high pressure environments
  • Ability to form excellent relationships with a wide stakeholder base
  • Good organisational skills and abilities
  • IT Literate

Communication

Essential

  • Very good written and verbal communication skills
  • Ability to present complex data in a clear and easily understood format - both verbally and in writing

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

  • A commitment to promoting equality and diversity in the workplace and in service delivery and development

Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:

Essential

  • Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
  • Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
  • Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.

Desirable

  • Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
Person Specification

Knowledge and Qualifications

Essential

  • Highly specialist and expert project management knowledge acquired through a Project-management qualification or relevant experience
  • Sustained record of continued professional development

Desirable

  • Degree and / or an appropriate professional qualification or equivalent
  • Masters qualification or equivalent (or working towards same)

Experience

Essential

  • Significant experience of managing complex, large-scale and high-profile projects
  • Experience of delivering productivity and transformation projects
  • Experience in operating in and managing diverse multidisciplinary team
  • Experience of working with and managing external consultants
  • Experience of service improvement delivery

Skills and Abilities

Essential

  • Effective use of influencing, persuasion and negotiation skills
  • Analytical and data-evaluation skills, with the ability to solve complex problems
  • Strong grasp of managing project finances and budgets
  • Work well and flexibility in highly sensitive and high pressure environments
  • Ability to form excellent relationships with a wide stakeholder base
  • Good organisational skills and abilities
  • IT Literate

Communication

Essential

  • Very good written and verbal communication skills
  • Ability to present complex data in a clear and easily understood format - both verbally and in writing

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

  • A commitment to promoting equality and diversity in the workplace and in service delivery and development

Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:

Essential

  • Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
  • Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
  • Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.

Desirable

  • Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospital

235 Euston Road

London

NW1 2BU


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospital

235 Euston Road

London

NW1 2BU


Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Transformation Programme Manager

Richard Cobill,

r.cobill@nhs.net

Date posted

21 January 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year Per annum inclusive of HCAS

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

309-UCLH-5790

Job locations

University College London Hospital

235 Euston Road

London

NW1 2BU


Supporting documents

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