Job summary
A full-time opportunity has arisen for an enthusiastic and highly-motivated individual to join our Therapy Service. The post is part of the Musculoskeletal Outpatient Therapy Services Team based in the Therapy & Rehabilitation Department at University College Hospital.
This is a permanent post and is not designed to be part of a pathway into a career in Therapies; applicants will need to demonstrate a long-term commitment to the role of Rehabilitation Assistant and the Therapy Team at UCH.
Main duties of the job
The successful candidate will work across Therapy Outpatients and includes both administrative tasks and working directly with patients in exercise groups. They will be highly organised, show effective communication skills and be comfortable working with individuals from diverse backgrounds, with varying levels of health and/or disability. It is essential that you are computer literate as part of the role involves recording activity on Trust IT systems, ordering equipment online, booking appointments and providing general admin support to the therapists and administration team.
There is regular supervision and in-service training, alongside a supportive learning environment. Your development will be supported via a competency framework.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge & Qualifications
Essential
- 5 GCSEs including Maths and English or equivalent
Experience
Essential
- Commitment to the role of Therapy Assistant
Desirable
- Healthcare working
- Understanding of roles of Allied Health Professionals and nursing in the NHS
Communication & Customer Care
Essential
- Working with the general public
- Good formal and informal communication
- Good level of written and spoken English
Personal & people development
Essential
- Ability to manage time effectively and work to deadlines
- Able to organise workload flexibly
- Able to work as part of a team
Health Safety and security
Desirable
- Knowledge of clinical governance and risk management within the NHS
Information collection and analysis including IT skills
Essential
Other requirements
Essential
- To manage the physical effort of working between hospital sites, frequently moving up and down stairs, standing for long periods of time, carrying heavy folders and manual handling of patients
- To manage working in unpleasant conditions such as environments where there may be unpleasant sights, noises, smells and temperature fluctuations e.g. hospital wards and hydrotherapy
Person Specification
Knowledge & Qualifications
Essential
- 5 GCSEs including Maths and English or equivalent
Experience
Essential
- Commitment to the role of Therapy Assistant
Desirable
- Healthcare working
- Understanding of roles of Allied Health Professionals and nursing in the NHS
Communication & Customer Care
Essential
- Working with the general public
- Good formal and informal communication
- Good level of written and spoken English
Personal & people development
Essential
- Ability to manage time effectively and work to deadlines
- Able to organise workload flexibly
- Able to work as part of a team
Health Safety and security
Desirable
- Knowledge of clinical governance and risk management within the NHS
Information collection and analysis including IT skills
Essential
Other requirements
Essential
- To manage the physical effort of working between hospital sites, frequently moving up and down stairs, standing for long periods of time, carrying heavy folders and manual handling of patients
- To manage working in unpleasant conditions such as environments where there may be unpleasant sights, noises, smells and temperature fluctuations e.g. hospital wards and hydrotherapy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
