Job summary
The Strategy team is looking for a dynamic senior team member to lead a range of high profile and strategically important projects working with internal and external stakeholders.
The role will involve balancing a varied workload, with programmes in a range of phases, from initiation to planning and operational go-live delivery.
This will require a collaborative approach with colleagues from all professional backgrounds, in clinical, operational and corporate roles, within provider and commissioning organisations, and an ability to work independently and flexibly to deliver progress against project objectives.
Main duties of the job
The Senior Programme Manager will lead on a number of projects as summarised in the job description. These are expected to include leading the Bedford Passage development programme - opening a new clinical facility late in 2025 - and the Grays Inn Road development, which will see services from the Queens Square division moving into this UCL development in 2026.
These programmes require the ability to work with clinical teams to mobilise the service and operational changes needed in readiness for these new clinical facilities opening, as well as the ability to manage the programme more broadly and ensure activities, risks and costs are appropriately managed, in conjunction with capital, build, digital, facilities and procurement colleagues.
The postholder will lead and coordinate project activities, chair programme meetings, develop and manage project documentation, timelines and risks. Analytical thinking to process complex information is essential as well as excellent and responsive verbal and written communication skills with staff at all levels.
The allocated projects and programmes of work are likely to change over time and a flexible, dynamic team player is needed to respond to changing priorities. This role plays a senior leadership role within the strategy team and is expected to line manage some members of the team as well as support and develop other team members who may not be under their direct line management.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Person Specification
Knowledge & Qualifications
Essential
- Masters or equivalent (or able to demonstrate equivalent level of equivalent experience)
- Extensive knowledge of health care services and current policy, priorities and challenges.
Desirable
- Knowledge and experience of project & programme management using tools such as MSP
Experience
Essential
- Significant experience of working at a senior management level within a large organisation, including management of complex multi-stakeholder work programmes
- Significant relevant programme management experience with track record of delivery
- Experience in leading new healthcare building developments and/or opening new clinical services
- Significant experience of designing, executing and managing complex, large-scale and high-profile projects
- Significant project management expertise gained through experience of: oTechniques for planning, monitoring and controlling programmes oProblem solving techniques oChange management techniques oQuality improvement techniques oStakeholder management and communications oRisk management and issue resolution oExperience of service redesign and development
- Proven record of success in managing operational change within a healthcare setting while also developing and maintaining high standards of quality
- Experience of leading complex teams including the development, empowerment and engagement of staff.
- Significant experience of working with partners and stakeholders in delivering sensitive changes to services
- Proven success in business planning and in the development and effective implementation of large scale strategic projects
- Demonstrable record of successful line management of staff and proven team leadership and motivational skills.
Desirable
- Management experience within the NHS
Skills & Abilities
Essential
- High standard of written work including creation of formal reports and/or business cases
- Strong understanding of multidisciplinary issues and commitment to multidisciplinary working
- Highly developed communication skills including negotiation with a proven ability to liaise effectively within a multidisciplinary team
- IT literate including extensive knowledge of Microsoft office and interoperability
- Strong analytical and problem-solving capability and a depth of functional expertise in one or more of the following; finance, operations, strategy, performance management
- Ability to build strong working relationships at all levels
- Demonstrable negotiation skills
- Able to work flexibly across multiple projects as required and deal with inheriting and managing ambiguity
Values and personal qualities
Essential
- Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving
- Demonstrate a commitment to professional development of self and others
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
- Knowledge of equalities issues and strong commitment to the promotion of equality in employment.
Other requirements, including:
Essential
- Flexible and willing to travel to different locations in and around the UCLH campus for on site engagement with stakeholders
Person Specification
Knowledge & Qualifications
Essential
- Masters or equivalent (or able to demonstrate equivalent level of equivalent experience)
- Extensive knowledge of health care services and current policy, priorities and challenges.
Desirable
- Knowledge and experience of project & programme management using tools such as MSP
Experience
Essential
- Significant experience of working at a senior management level within a large organisation, including management of complex multi-stakeholder work programmes
- Significant relevant programme management experience with track record of delivery
- Experience in leading new healthcare building developments and/or opening new clinical services
- Significant experience of designing, executing and managing complex, large-scale and high-profile projects
- Significant project management expertise gained through experience of: oTechniques for planning, monitoring and controlling programmes oProblem solving techniques oChange management techniques oQuality improvement techniques oStakeholder management and communications oRisk management and issue resolution oExperience of service redesign and development
- Proven record of success in managing operational change within a healthcare setting while also developing and maintaining high standards of quality
- Experience of leading complex teams including the development, empowerment and engagement of staff.
- Significant experience of working with partners and stakeholders in delivering sensitive changes to services
- Proven success in business planning and in the development and effective implementation of large scale strategic projects
- Demonstrable record of successful line management of staff and proven team leadership and motivational skills.
Desirable
- Management experience within the NHS
Skills & Abilities
Essential
- High standard of written work including creation of formal reports and/or business cases
- Strong understanding of multidisciplinary issues and commitment to multidisciplinary working
- Highly developed communication skills including negotiation with a proven ability to liaise effectively within a multidisciplinary team
- IT literate including extensive knowledge of Microsoft office and interoperability
- Strong analytical and problem-solving capability and a depth of functional expertise in one or more of the following; finance, operations, strategy, performance management
- Ability to build strong working relationships at all levels
- Demonstrable negotiation skills
- Able to work flexibly across multiple projects as required and deal with inheriting and managing ambiguity
Values and personal qualities
Essential
- Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving
- Demonstrate a commitment to professional development of self and others
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
- Knowledge of equalities issues and strong commitment to the promotion of equality in employment.
Other requirements, including:
Essential
- Flexible and willing to travel to different locations in and around the UCLH campus for on site engagement with stakeholders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College London Hospital
250 Euston Road
London
NW1 2PG
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
