Job summary
A vacancy has arisen for an experienced health care assistant (HCA), to join the children and young people's (CYP) outpatient team at UCLH. The successful candidate will form part of an enthusiastic multi-disciplinary team who can demonstrate the trust values to join our team. Our COPD delivers high quality clinical care to our patients from birth until 19th their birthday. The department covers a wide range of medical and surgical specialties.
Previous experience of working with children and young people in a health care environment or related setting is desirable. The successful candidate will be provided with additional training to enhance delivery of clinical care to our children and young people.
Main duties of the job
The role of the HCA includes: o Ensuring clinics run efficiently at all timeso Proficient in IT skillso The needs of children/ young people and their parents/ carers are meto Have a duty to recognise any safeguarding needs of our CYP and their families / carerso Promote health and wellbeing for all CYPo Provide day to day clinical assistance which will include phlebotomy, monitoring and reporting vital signs, conducting ECGso Act as a chaperone as required for clinicians.o Assist senior nurses working full time in the department and the multidisciplinary teamo Be required to work flexibly in other clinical areas in the CYP division when required
You will need to be educated to NVQ Level 3 or equivalent, have excellent communication skills and demonstrate a commitment to delivering excellent patient care. You will be required to complete the National Care Certificate in the first 3 months of employment.
At UCLH we are committed to providing educational opportunities for nurses at every level, enabling you to further develop your continuing professional development. UCLH can offer exciting opportunities for career progression and development.
UCLH Trust is committed to treating children and young people, their parents and / or carers with kindness, inclusivity, respect, and compassion.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425
Please note that this vacancy will now close earlier than the previously listed closing date, due to a large volume of applications received. It will close at 23:59 September 11th. You are advised to submit your application immediately.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425
Please note that this vacancy will now close earlier than the previously listed closing date, due to a large volume of applications received. It will close at 23:59 September 11th. You are advised to submit your application immediately.
Person Specification
Knowledge & Qualifications
Essential
- NVQ Level 3 or equivalent relevant experience / HSC Diploma level 3 Advanced / Higher apprenticeship Level 3
Experience
Essential
- Experience in carrying out assigned duties after training
- Working in a team
- Working in a Health Care or related setting
- Good standard of written and spoken English
Communication
Essential
- Able to deal with the public in person and on the phone
- Able to support and reassure patients/carers in distress
- Understands importance of maintaining confidentiality
Personal and People Development
Essential
- Demonstrates understanding of own role within the team
- Willing to produce a personal development plan with manager
Health, Safety and Security / Service Improvement
Essential
- Health, Safety and Security : Understands importance of Infection control
- Service Improvement : Ability to carry out administrative and clerical duties appropriate to the work area.
Quality / Equality and Diversity
Essential
- Equality and Diversity : Knowledge and understanding of the importance of equal opportunities.
- Equality and Diversity : Demonstrates understanding of importance of maintaining privacy and dignity.
- Quality : Able to maintain resources efficiently and effectively.
Desirable
- Equality and Diversity : Experience of giving care in a multi-cultural environment
Enablement to address health and wellbeing needs
Essential
- Understands importance of Health Promotion.
- Able to alert trained staff of change in patient's condition.
Provision of care to meet health and wellbeing needs
Essential
- Able to provide essential care for patients as directed.
- Able to carry out clinical procedures as required
Information Processing
Essential
- Able to use a computer/ learn how to use a computer to record information.
Specific Requirements
Essential
- Able to cannulate and venepuncture
- Performing ECG
Person Specification
Knowledge & Qualifications
Essential
- NVQ Level 3 or equivalent relevant experience / HSC Diploma level 3 Advanced / Higher apprenticeship Level 3
Experience
Essential
- Experience in carrying out assigned duties after training
- Working in a team
- Working in a Health Care or related setting
- Good standard of written and spoken English
Communication
Essential
- Able to deal with the public in person and on the phone
- Able to support and reassure patients/carers in distress
- Understands importance of maintaining confidentiality
Personal and People Development
Essential
- Demonstrates understanding of own role within the team
- Willing to produce a personal development plan with manager
Health, Safety and Security / Service Improvement
Essential
- Health, Safety and Security : Understands importance of Infection control
- Service Improvement : Ability to carry out administrative and clerical duties appropriate to the work area.
Quality / Equality and Diversity
Essential
- Equality and Diversity : Knowledge and understanding of the importance of equal opportunities.
- Equality and Diversity : Demonstrates understanding of importance of maintaining privacy and dignity.
- Quality : Able to maintain resources efficiently and effectively.
Desirable
- Equality and Diversity : Experience of giving care in a multi-cultural environment
Enablement to address health and wellbeing needs
Essential
- Understands importance of Health Promotion.
- Able to alert trained staff of change in patient's condition.
Provision of care to meet health and wellbeing needs
Essential
- Able to provide essential care for patients as directed.
- Able to carry out clinical procedures as required
Information Processing
Essential
- Able to use a computer/ learn how to use a computer to record information.
Specific Requirements
Essential
- Able to cannulate and venepuncture
- Performing ECG
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
