Job summary
We are looking to recruit & train enthusiastic healthcare & administrative professionals with a keen interest in digital healthcare to our Electronic Health Record (EHR) team. The successful candidates will join an experienced & diverse team of analysts who support UCLH's digital EHR. Patients are at the centre of everything we do. Our Electronic Health Record, Epic, helps to ensure that we continue to get better at delivering services & treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient & effective patient care, achieved through easy-to-use systems that provide staff & patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our EHR team. This is an exciting time to join our team, with significant growth planned for the department. UCLH will be supporting the implementation of Epic for another NHS Trust & is therefore holding a dedicated recruitment drive. We are looking to hire analysts across a range of applications & have a range of roles on offer both within this new project & within our existing Epic teams aligned to UCLH. We have vacancies in the following applications:
Orders
Ambulatory (including Bones)
If you have a preference to work in a particular area, please indicate this at the beginning of your personal statement of your application.
Main duties of the job
We work closely with clinical, administrative & managerial staff, analysing theirprocesses & helping them agree clinical best practice standards & workflows. Wemodify Epic to reflect & support these working practices. We test changes toensure they fulfil organisation requirements, are safe, & work as expected. Weprovide end-user support using specialist application knowledge through regularmeetings & incident investigation & resolution. We have excellent relationshipswith departmental leads, super-users & subject matter experts. We have a rollingupgrade programme which delivers new features & functionality.
Candidates already Epic certified will be employed at band 7. Otherwise, you will start at band 6 & undertake a period of training to obtain certification. You will progress to Band 7 when you achieve this & demonstrate competence via assessment across all role elements. You will be fully supported by your manager & team in this process.
Applicants without an Epic certification will be required to undertake an Epicaptitude assessment (the Sphinx test) prior to interview.
To be successful in this role, you should have a good understanding of NHSservices, ideally some experience in the area you are interested in applying for, &have enthusiasm to improve services through digital technology.
It is anticipated that post holders will need to spend up to 2 days on site per week, depending on business need. This would include travel to outer London & other sites.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
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University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
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National Hospital for Neurology and Neurosurgery
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Royal National ENT and Eastman Dental Hospitals
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University College Hospital Grafton Way Building
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Royal London Hospital for Integrated Medicine
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University College Hospital Macmillan Cancer Centre
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The Hospital for Tropical Diseases
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University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found athttps://www.nhsemployers.org/articles/pay-scales-202425
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found athttps://www.nhsemployers.org/articles/pay-scales-202425
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level, equivalent professional qualification including professional registration or equivalent experience
- Excellent operational knowledge of the advertised area including relevant operational policies and procedures
- Epic Certification
Experience
Essential
- Ability to understand the requirements of and work effectively within a demanding project environment
- IT or software configuration experience
- Previous experience of working within complex cultural environment
- Understanding of clinical, administrative and /or operational workflows and processes within a hospital environment
- Knowledge of medical terminology
- Experience of supporting change management
Desirable
- Previous NHS or healthcare experience
Skills and Abilities
Essential
- Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change
- The ability to maintain issues logs and work to a project plan
- Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions
- Have the ability to work alone as well as working with other work streams when and where necessary.
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to work collaboratively with own team members as well as those in other application teams
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation or comparison of a range of options
- Advanced keyboard skills
Other Requirements
Essential
- Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level, equivalent professional qualification including professional registration or equivalent experience
- Excellent operational knowledge of the advertised area including relevant operational policies and procedures
- Epic Certification
Experience
Essential
- Ability to understand the requirements of and work effectively within a demanding project environment
- IT or software configuration experience
- Previous experience of working within complex cultural environment
- Understanding of clinical, administrative and /or operational workflows and processes within a hospital environment
- Knowledge of medical terminology
- Experience of supporting change management
Desirable
- Previous NHS or healthcare experience
Skills and Abilities
Essential
- Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change
- The ability to maintain issues logs and work to a project plan
- Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions
- Have the ability to work alone as well as working with other work streams when and where necessary.
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to work collaboratively with own team members as well as those in other application teams
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation or comparison of a range of options
- Advanced keyboard skills
Other Requirements
Essential
- Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
