Job summary
A fantastic opportunity has arisen for an individual to work in the Adult Hearing Aid Centre based on Huntley Street, London.
The RNENT & ED Hospitals (UCLH) are recruiting 1 Senior ATO on a permanent, full-time basis for 37.5 hours per week.
Previous experience in Audiology is desirable but not essential.
Main duties of the job
The successful individual will be supporting the Adult Audiological Rehabilitation Department performing a variety of tasks including carrying out hearing aid repairs, stock ordering and organisation and replying to patient correspondence and queries. As a part of the role, you will be exposed to a range of Audiology related software as well as hearing aid and assistive listening devices.
The department has undergone a lot of change in the last few years and so we are looking for an individual who not only has patient care at the forefront of their mind, but is also adaptable and flexible.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Job description
Job responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Person Specification
Knowledge and Qualifications
Essential
- oNVQ Level 3 or equivalent experience & Qualifications
Desirable
Experience
Essential
- oPrevious work in people-centred environment
Desirable
Skills and Abilities
Essential
- Good oral and written communication skills
- Able to input and retrieve data/information from computer systems
- Good customer care skills
- Good organizational and accuracy skills
- Good Knowledge of software including Word and Excel
- A team player able to work well with others and demonstrate commitment to departmental objectives
Desirable
- Knowledge of NHS computer systems eg CDR
- Understanding of principles of Risk Management
- Health and safety knowledge and understanding
Communication
Essential
- oGood oral and written communication skills
- oAble to follow instructions and complete assigned tasks
- oAble to deal with the public in person, on the phone and by email
Desirable
- Communication with people with hearing loss
Person Specification
Knowledge and Qualifications
Essential
- oNVQ Level 3 or equivalent experience & Qualifications
Desirable
Experience
Essential
- oPrevious work in people-centred environment
Desirable
Skills and Abilities
Essential
- Good oral and written communication skills
- Able to input and retrieve data/information from computer systems
- Good customer care skills
- Good organizational and accuracy skills
- Good Knowledge of software including Word and Excel
- A team player able to work well with others and demonstrate commitment to departmental objectives
Desirable
- Knowledge of NHS computer systems eg CDR
- Understanding of principles of Risk Management
- Health and safety knowledge and understanding
Communication
Essential
- oGood oral and written communication skills
- oAble to follow instructions and complete assigned tasks
- oAble to deal with the public in person, on the phone and by email
Desirable
- Communication with people with hearing loss
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
UCLH Royal National ENT and Eastman Dental Hospitals
47-49 Huntley Street
London
WC1E 6DG
Employer's website
https://www.uclh.nhs.uk (Opens in a new tab)
