Job summary
An exciting opportunity has arisen for a band 4 Research Support Worker to join the Centre of Medical Imaging (CMI) Research Team. Are you dynamic, patient centred and looking for an exciting challenge? Why not consider joining our team at UCLH.
To support the Centre for Imaging (CMI) research team with study administration to ensure the efficient and successful delivery of Imaging trials and other studies according to Good Clinical Practice (GCP), standard operating procedures (SOPs), trust policies and all applicable regulations and governance. The Research Support Worker is a member of the CMI team, responsible for providing efficient and effective day to day administrative service including supporting the research practitioners.
Main duties of the job
The post holder plays a key role in supporting the trial team in administrative tasks and is a key point of contact for hospitals participating in our trials. The post holder will also assist in developing standard practices within CMI and in problem-solving.
Responsibilities include creation and maintenance of databases for imaging trials, completion of case report forms and the creation and maintenance of a database of trial activity. They will have the ability to work without supervision in some areas, e.g. dealing with telephone and personal enquires from staff, patients and carers, answering queries where possible and ensuring appropriate personnel are informed for further action to be taken.
The team supports both - current and new research and ensures that trials are conducted to the highest standards and in accordance with UK legislation and the R&D Governance Framework. The aim of the CMI group is to effectively manage resources to ensure that patients have access to entry into clinical trials, as appropriate, and maintain the highest quality of care for patients. This is a key appointment within the team; a strong desire to promote a supportive and empathetic approach as well as assisting investigators with trial set up and on-going accrual is essential.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
We are dedicated to the diagnosis and treatment of many complex diseases. UCLH specialises in womens health and the treatment of cancer, cardiac, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
Many current UCLH consultant radiology staff are active members of the UCL Centre for Medical Imaging (CMI), one of the leading academic radiology departments in UK. The department researches all imaging techniques (including CT scanning, MRI, and ultrasound) and has particular expertise in imaging cancer, gastrointestinal disorders, bones and joints, and the brain. The department is currently based at UCLH and has office space in 250 Euston Road as well as the space in Charles Bell House (UCL).
University College Hospital has strong ties to the Royal Free and University College Medical School, one of the country's most prestigious medical schools. The hospital also benefits from close ties to University College London. The university campus has the greatest concentration of medical research in Europe, with the MRC clinical trials unit and the Welcome Trust just around the corner on Euston Road. Currently, UCLH patients and staff are participating in over 150 clinical trials.
UCLH works closely with the CRN North Thames Clinical Research Network, is part of the Network is part of the National Institute of Health Research Comprehensive Clinical Research Network (NIHR CCRN), which was established in April 2006 by the Department of Health with aims to improve the speed, quality, and integration of research, ultimately resulting in improved patient care.
Job description
Job responsibilities
We are dedicated to the diagnosis and treatment of many complex diseases. UCLH specialises in womens health and the treatment of cancer, cardiac, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
Many current UCLH consultant radiology staff are active members of the UCL Centre for Medical Imaging (CMI), one of the leading academic radiology departments in UK. The department researches all imaging techniques (including CT scanning, MRI, and ultrasound) and has particular expertise in imaging cancer, gastrointestinal disorders, bones and joints, and the brain. The department is currently based at UCLH and has office space in 250 Euston Road as well as the space in Charles Bell House (UCL).
University College Hospital has strong ties to the Royal Free and University College Medical School, one of the country's most prestigious medical schools. The hospital also benefits from close ties to University College London. The university campus has the greatest concentration of medical research in Europe, with the MRC clinical trials unit and the Welcome Trust just around the corner on Euston Road. Currently, UCLH patients and staff are participating in over 150 clinical trials.
UCLH works closely with the CRN North Thames Clinical Research Network, is part of the Network is part of the National Institute of Health Research Comprehensive Clinical Research Network (NIHR CCRN), which was established in April 2006 by the Department of Health with aims to improve the speed, quality, and integration of research, ultimately resulting in improved patient care.
Person Specification
Knowledge & Qualifications
Essential
- Educated to at least GCSE/A level or equivalent Good understanding or medical terminology. Evidence of on-going professional development
Desirable
- Knowledge of ICH/GCP guidelines
Experience
Essential
- Experience in working with databases
- Knowledge & experience of Microsoft Office applications, in particular MS Excel
- Experience of dealing with the public in person and on the phone
- Experience in carrying out assigned duties/assisting qualified staff after training
Desirable
- Demonstrates experience working in a hospital or research environment, including clinical trials.
- Working in a multi-disciplinary team
- Experience of working in an administrative role with a proven track record of problem solving
Communication
Essential
- Able to deal with the public in person and on the phone
- Excellent interpersonal & communication skills with the ability to deal effectively with a wide range of people (e.g., medical & nursing staff, managers, admin staff) in a helpful manner.
- Understands importance of maintaining confidentiality
Personal and People Development
Essential
- Demonstrates understanding of own role within the team
Service Improvement
Essential
- Ability to carry out administrative and clerical duties appropriate to the work area.
Quality
Essential
- Able to maintain resources efficiently and effectively.
Equality and Diversity
Essential
- Knowledge and understanding of the importance of equal opportunities.
- Demonstrates understanding of importance of maintaining privacy and dignity.
Desirable
- Experience of giving care in a multi-cultural environment
Information Processing
Essential
- Able to use a computer/ learn how to use a computer to record information.
Person Specification
Knowledge & Qualifications
Essential
- Educated to at least GCSE/A level or equivalent Good understanding or medical terminology. Evidence of on-going professional development
Desirable
- Knowledge of ICH/GCP guidelines
Experience
Essential
- Experience in working with databases
- Knowledge & experience of Microsoft Office applications, in particular MS Excel
- Experience of dealing with the public in person and on the phone
- Experience in carrying out assigned duties/assisting qualified staff after training
Desirable
- Demonstrates experience working in a hospital or research environment, including clinical trials.
- Working in a multi-disciplinary team
- Experience of working in an administrative role with a proven track record of problem solving
Communication
Essential
- Able to deal with the public in person and on the phone
- Excellent interpersonal & communication skills with the ability to deal effectively with a wide range of people (e.g., medical & nursing staff, managers, admin staff) in a helpful manner.
- Understands importance of maintaining confidentiality
Personal and People Development
Essential
- Demonstrates understanding of own role within the team
Service Improvement
Essential
- Ability to carry out administrative and clerical duties appropriate to the work area.
Quality
Essential
- Able to maintain resources efficiently and effectively.
Equality and Diversity
Essential
- Knowledge and understanding of the importance of equal opportunities.
- Demonstrates understanding of importance of maintaining privacy and dignity.
Desirable
- Experience of giving care in a multi-cultural environment
Information Processing
Essential
- Able to use a computer/ learn how to use a computer to record information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
