Job summary
An opportunity has arisen for Band 3 Housekeeper to work with our dynamic team based at University College Hospital London at Westmoreland Street.
University College London Hospitals NHS Foundation Trust (UCLH), situated in the West End of London is one of the largest NHS Trusts in the UK. It provides first class acute and specialist services both locally and to patients from throughout the UK and Abroad. UCLH at Westmoreland Street, specialises in Urology and Thoracic surgery, and is a national centre for Robotic Prostatectomy.
Main duties of the job
The Housekeeper is a vital member of the multidisciplinary team and the post holder must have a genuine interest in and, understand the importance of maintaining a clean and tidy environment within the operating department. This will include maintaining the departmental stock rooms, monitoring levels of stock and sterile supplies, including surgical instrument supplies. This is a key role within the team, and you will be liaising with logistics and sterile services departments. Good communication skills are, therefore, essential for this post. Delegated work and duties will be assigned by the Theatre Service Manager. This role will involve a degree of autonomy in organising your work, and it should be noted that some elements, such as unpacking and putting away stock, are physically demanding.
Working within this very rewarding environment will enhance your own professional development and at UCLH we are committed to providing education opportunities for staff at every level.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
For a full and detailed description of the role, all applicants are advised to read the attached Job Description.
Job description
Job responsibilities
For a full and detailed description of the role, all applicants are advised to read the attached Job Description.
Person Specification
Knowledge & Qualifications
Essential
- Understanding of routine work procedures gained through induction or on the job training
Desirable
- Knowledge of basic food hygiene
Experience
Essential
- Experience in carrying out assigned duties after training
- Working in a team
- Good standard of written and spoken English
- Previous experience in a customer service/catering environment
Communication
Essential
- Able to communicate accurately and effectively with patients and colleagues
- Able to deal with the public in person and on the phone
- Calm under pressure
- Understands importance of maintaining confidentiality
Personal And People Development & Service Improvement
Essential
- Demonstrates understanding of own role within the team
- Able to carry out administrative and clerical duties appropriate to the work area
- Customer service orientated
Health, Safety And Security
Essential
- Knowledge of relevant Health & Safety issues
Quality
Essential
- Able to maintain resources efficiently and effectively
Equality and Diversity
Essential
- Knowledge and understanding of the importance of equal opportunities
- Demonstrates understanding of importance of maintaining privacy and dignity
Desirable
- Experience of working in a multi-cultural environment
Environments and Buildings
Essential
- Able to prioritise and use initiative
- Able to multitask effectively
Information processing
Essential
Desirable
- b.Knowledge of e-mail, Word and spreadsheets
Procurement and Commissioning
Essential
- Able to assist with catering/mealtime procedures and requirements
Desirable
- Able to order stock and implement stock rotation
Person Specification
Knowledge & Qualifications
Essential
- Understanding of routine work procedures gained through induction or on the job training
Desirable
- Knowledge of basic food hygiene
Experience
Essential
- Experience in carrying out assigned duties after training
- Working in a team
- Good standard of written and spoken English
- Previous experience in a customer service/catering environment
Communication
Essential
- Able to communicate accurately and effectively with patients and colleagues
- Able to deal with the public in person and on the phone
- Calm under pressure
- Understands importance of maintaining confidentiality
Personal And People Development & Service Improvement
Essential
- Demonstrates understanding of own role within the team
- Able to carry out administrative and clerical duties appropriate to the work area
- Customer service orientated
Health, Safety And Security
Essential
- Knowledge of relevant Health & Safety issues
Quality
Essential
- Able to maintain resources efficiently and effectively
Equality and Diversity
Essential
- Knowledge and understanding of the importance of equal opportunities
- Demonstrates understanding of importance of maintaining privacy and dignity
Desirable
- Experience of working in a multi-cultural environment
Environments and Buildings
Essential
- Able to prioritise and use initiative
- Able to multitask effectively
Information processing
Essential
Desirable
- b.Knowledge of e-mail, Word and spreadsheets
Procurement and Commissioning
Essential
- Able to assist with catering/mealtime procedures and requirements
Desirable
- Able to order stock and implement stock rotation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
