Job summary
An opportunity to join the UCLH Electronic Health Record (EHR) management team has arisen within our inpatient application module team. We are looking to recruit an enthusiastic individual with a keen interest and ideally experience in digital healthcare. The successful candidate will manage their portion of a diverse team of analysts who support UCLH's digital infrastructure.
Patients are at the centre of everything we do. Our EHR - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time.At UCLH, Digital Services is central to our transformation programme. To help us to achieve our vision, we are looking for passionate individuals to join our team.
The new and exciting field of Digital Healthcare looks to improving patient care and staff working experience by using technology and digital pathways. More and more job opportunities are being created for people with an interest and experience in implementing and designing Digital Health solutions. From patient records to research, health economics to clinical decision support, Digital Health aims to bring current IT technology to healthcare settings.
Main duties of the job
The EHR inpatient team consists of several applications that cover inpatient services, extending to emergency services, theatres and anaesthetics, and maternity services (across the spectrum of inpatients, outpatients and the community). The post holder will oversee and be responsible for the design, configuration, build, and testing of select modules amongst these. Along with their EHR Delivery Manager, they will be responsible for close integration of their application teams with the other application teams in the EHR programme (e.g. outpatients). This includes supporting the Delivery Manager to ensure the team execute relevant plans and deliver work on time in adherence to the established governance structure and quality standards. They will engage regularly with clinicians and operational managers, analysing service needs, and helping them to agree and deliver clinical best practice standards, future workflows and system optimisation. They will help scope and prioritise new projects in line with Trust strategic objectives.
The work will include developing, managing and supporting the analysts, and working closely with training, technical, information, programme management, benefits and communications staff. We have excellent relationships with departmental leads, super-users and subject matter experts who help prioritise our workstreams. We also have a rolling upgrade programme which delivers new features and functionality to ensure the system is up-to-date.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
For those candidates who are not already Epic certified, we will offer training in a relevant application and you will be supported to attain certification as a requirement during your 6-month probation period. Applicants without an Epic certification will also be required to undertake the Epic aptitude assessment (the Sphinx test) prior to interview.
The EHR team currently work in a hybrid way which is predominantly remote. We are open to applications from outside of the London area.
Job description
Job responsibilities
For those candidates who are not already Epic certified, we will offer training in a relevant application and you will be supported to attain certification as a requirement during your 6-month probation period. Applicants without an Epic certification will also be required to undertake the Epic aptitude assessment (the Sphinx test) prior to interview.
The EHR team currently work in a hybrid way which is predominantly remote. We are open to applications from outside of the London area.
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level or equivalent through experience and professional development.
- Higher professional clinical or management degree or equivalent (or in exceptional circumstances - able to demonstrate significant level of equivalent of experience).
- Highly specialist knowledge across a wide range of subject areas relating to EHRS and digital services including holding Epic certification.
- Good knowledge and understanding of patient pathways and flow
Experience
Essential
- Relevant project management or improvement experience, with a track record of delivery.
- Experience of designing and executing change programmes while also developing and maintaining high standards of quality.
- A proven success in business planning and in the development and effective implementation of strategic plans.
- Experience of leading and managing a team, with excellent coaching skills.
- Experience of design, build, configuration and testing within Epic applications
Desirable
- Experience in the delivery of clinical research
Skills and Abilities
Essential
- The ability to work unsupervised and plan project work to agreed timescales to meet deadlines. This will require an ability to effectively delegate work and monitor progress.
- Proficient in the use of IT tools for analytical and presentational purposes to present detailed reports that can be understood by a wide audience.
Personal and People Development
Essential
- A sound understanding of the issues affecting the disciplines involved in this service area.
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level or equivalent through experience and professional development.
- Higher professional clinical or management degree or equivalent (or in exceptional circumstances - able to demonstrate significant level of equivalent of experience).
- Highly specialist knowledge across a wide range of subject areas relating to EHRS and digital services including holding Epic certification.
- Good knowledge and understanding of patient pathways and flow
Experience
Essential
- Relevant project management or improvement experience, with a track record of delivery.
- Experience of designing and executing change programmes while also developing and maintaining high standards of quality.
- A proven success in business planning and in the development and effective implementation of strategic plans.
- Experience of leading and managing a team, with excellent coaching skills.
- Experience of design, build, configuration and testing within Epic applications
Desirable
- Experience in the delivery of clinical research
Skills and Abilities
Essential
- The ability to work unsupervised and plan project work to agreed timescales to meet deadlines. This will require an ability to effectively delegate work and monitor progress.
- Proficient in the use of IT tools for analytical and presentational purposes to present detailed reports that can be understood by a wide audience.
Personal and People Development
Essential
- A sound understanding of the issues affecting the disciplines involved in this service area.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
