Job summary
This is an exciting opportunity for someone interested in working in both a training and digital healthcare role to support our Electronic Health Record (Epic) system which went live in April 2019. We are looking for a skilled, experiencedand enthusiastic principal trainer to join our innovative Epic Training team.
Patients are at the centre of everything we do. Our Electronic Health Record - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time.To help us to achieve this vision, we are looking for passionate individuals to join our training team.
Main duties of the job
As a Senior Principal Trainer, you will design and deliver Epic training to staff across all professions. A good understanding of key clinical workflows and terminology is therefore required, with clinical experience desirable. You will lead on the design and delivery of allocated Epic training courses; help create Epic eLearning; assist with quality improvement projects relating to Epic design and implementation; work closely with specialist leads and educators, and be part of the Epic superuser community we have here at UCLH. As part of this role, you will also need to undertake and complete a formal Epic qualification.
You will also lead the MST development across the Epic training team.
You will also undertake the line management of our credential trainer team.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
We are looking for a friendly, enthusiastic team member who can adapt to this fast-paced and broad role. Applicants will require strong analytical skills and the ability to troubleshoot and adjust priorities quickly to the rapidly changing needs of a large teaching hospital.
Please be aware as part of the selection process, candidates will need to undertake and pass the Epic Aptitude Test. Candidates who do not pass the test will unfortunately not be considered for the role, due to the requirements and standards set by our EHRS supplier (Epic).
Job description
Job responsibilities
We are looking for a friendly, enthusiastic team member who can adapt to this fast-paced and broad role. Applicants will require strong analytical skills and the ability to troubleshoot and adjust priorities quickly to the rapidly changing needs of a large teaching hospital.
Please be aware as part of the selection process, candidates will need to undertake and pass the Epic Aptitude Test. Candidates who do not pass the test will unfortunately not be considered for the role, due to the requirements and standards set by our EHRS supplier (Epic).
Person Specification
Communication & Influencing Skills
Essential
- The ability to lead meetings, prioritise tasks and resolve conflicts
Other
Essential
- Sound organisational skills; ability to prioritise demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines
- Ability to promote team collaboration and development
- Resilient approach and flexible attitude to work
Knowledge and Qualifications
Essential
- Educated to degree level (or equivalent professional qualification/experience), plus higher professional clinical/management experience or qualifications at master's level
- Good knowledge and understanding of NHS clinical, administrative and operational workflows
- Hold (or be willing to work towards) technical configuration accreditation following the EHRS provider's training programme
- Specialist knowledge of EHRS including Epic certification
Experience
Essential
- Experience of build, configuration and testing on the Epic training environment
- Experience of principles and procedures of software development and associated standardisation principles
- Experience of delivering training to Groups, both in person and virtually
- Experience of creating training materials
- Previous NHS or Healthcare experience
- Previous experience of working within a complex, change-driven environment
- Experience in leading and managing projects and programmes
- Experienced people manager, including the ability to motivate and engage team members
Person Specification
Communication & Influencing Skills
Essential
- The ability to lead meetings, prioritise tasks and resolve conflicts
Other
Essential
- Sound organisational skills; ability to prioritise demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines
- Ability to promote team collaboration and development
- Resilient approach and flexible attitude to work
Knowledge and Qualifications
Essential
- Educated to degree level (or equivalent professional qualification/experience), plus higher professional clinical/management experience or qualifications at master's level
- Good knowledge and understanding of NHS clinical, administrative and operational workflows
- Hold (or be willing to work towards) technical configuration accreditation following the EHRS provider's training programme
- Specialist knowledge of EHRS including Epic certification
Experience
Essential
- Experience of build, configuration and testing on the Epic training environment
- Experience of principles and procedures of software development and associated standardisation principles
- Experience of delivering training to Groups, both in person and virtually
- Experience of creating training materials
- Previous NHS or Healthcare experience
- Previous experience of working within a complex, change-driven environment
- Experience in leading and managing projects and programmes
- Experienced people manager, including the ability to motivate and engage team members
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
