Private Patients Billing Administrator/Cashier

Job summary

This is an exciting opportunity for a Private Patient Billing administrator/ cashier located at 250 Euston Road and NHHN Cashiers office in Queens SquareThe position will ensure all Private Patient Activity is captured from across the trust wide sites and to cover the cashier's office on a rotational basis

The post holder will need to have excellent customer service skills, telephone manner and be used to dealing with patients accounts and face to face enquiresThe trust values are the heart of everything we do and are all committed to offering a top-quality service

KEY RESULT AREASo To capture and invoice private patient incomeo To secure funding for private patient activityo To liaise with the Private medical insurers and embassieso To be responsible for the identification and receipt of all cash/cheques/credit card payments received via the Cashiers Office for Queens Square.o To prepare and make payments for travel claims

The post holder will work under the supervision of the Private Patients Billing services Manager

Main duties of the job

The post holder will be required to work within the centralised Private Healthcare Team and is responsible for the account's functions on Compucare, obtaining Letters of Guarantee and treatment pre-authorisations from embassies and insurers, invoicing and billing for private patients in a timely manner The role will support the team's responsibility to ensure that all chargeable private patient activity is billed accurately, on time and in line with the targets set by the Private Healthcare Team. The post-holder will complete their duties & responsibilities in line with local standard operating procedures and those of the trust. The team will be expected to ensure all aspects of this generic job description are carried out in line with the timelines advised by the Finance Directorate. The Private Patient Billing Administrator will work under the supervision of the Billing Services Manager. The post holder will be cover for the Queen Square Cashiers Team as required.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National Throat,Nose and Ear Hospital
• Eastman Dental Hospital
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospitals at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.