London Ambulance Service NHS Trust

People Advisor

The closing date is 20 March 2026

Job summary

The People Adviser will provide HR support to managers, with a primary focus on managing sickness absence cases. This includes providing advice on individual cases, supporting the consistent application of the Supporting Attendance Policy, and assisting with formal hearings. The role also involves providing guidance on terms and conditions of employment, such as pay, leave, maternity provisions, and investigations. You will be expected to manage case related correspondence and provide all support with a high level of confidentiality and sensitivity.

Please note the main base of this role is at London Waterloo HQ however you will be required to travel to other LAS sites as required.

Main duties of the job

o The post-holder will:o Provide advice and support to line managers and employees across a range of HR services, e.g. recruitment, employee relations, workforce planning or advice in a specific areas. o Ensure the highest professional standards are maintained in line with best practice, corporate policy and employment legislation.o To provide comprehensive HR administrative and general support. o Deliver HR training and staff development courses.

About us

London Ambulance Service covers an area of 620 sq. miles, serves one of the world's most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London.

We employ over 8,000 people who work or volunteer across London to respond to the health needs of over eight million people who live, work and travel in the capital. As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.

Details

Date posted

06 March 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-3199

Job locations

Waterloo HQ

Waterloo Road

London

SE1 8SD


Job description

Job responsibilities

Please see attached job description.

Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

Priority will be given to staff at risk candidates.

We reserve the right to close the application window early if we receive a high volume of suitable applications.

Job description

Job responsibilities

Please see attached job description.

Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

Priority will be given to staff at risk candidates.

We reserve the right to close the application window early if we receive a high volume of suitable applications.

Person Specification

Qualification and experience

Essential

  • Previous Experience working in an HR Department
  • CIPD or equivalent experience

Knowledge and Skills

Essential

  • Up-to-date knowledge of HRM best practice
  • Up-to-date knowledge of employment law
  • Understanding of the core business of the London Ambulance Service and current issues and developments
  • Excellent attention to detail and administration skills
  • Ability to give clear presentations
  • Possess a flexible but methodical approach to work
  • Able to use computer packages such as MS Word, Microsoft Outlook and Excel
  • Understanding of and demonstrable commitment to equal opportunities and diversity as an employee and as a provider of service to the public
  • Ability to work accurately at a computer screen for the majority of the working day
Person Specification

Qualification and experience

Essential

  • Previous Experience working in an HR Department
  • CIPD or equivalent experience

Knowledge and Skills

Essential

  • Up-to-date knowledge of HRM best practice
  • Up-to-date knowledge of employment law
  • Understanding of the core business of the London Ambulance Service and current issues and developments
  • Excellent attention to detail and administration skills
  • Ability to give clear presentations
  • Possess a flexible but methodical approach to work
  • Able to use computer packages such as MS Word, Microsoft Outlook and Excel
  • Understanding of and demonstrable commitment to equal opportunities and diversity as an employee and as a provider of service to the public
  • Ability to work accurately at a computer screen for the majority of the working day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Waterloo HQ

Waterloo Road

London

SE1 8SD


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

London Ambulance Service NHS Trust

Address

Waterloo HQ

Waterloo Road

London

SE1 8SD


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior People Partner

Mai Oliver

m.oliver4@nhs.net

Details

Date posted

06 March 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-3199

Job locations

Waterloo HQ

Waterloo Road

London

SE1 8SD


Supporting documents

Privacy notice

London Ambulance Service NHS Trust's privacy notice (opens in a new tab)