London Ambulance Service NHS Trust

Make Ready Administrator

The closing date is 27 January 2026

Job summary

The purpose of this role is to manage the administration for the Make Ready Departmentand provide an efficient and effective administrative service to the Make Ready Management Team.? The post holder will manage the day-to-day office administration for the department including the administration requirements for the Make Ready Staff.? They will act as first point of contact for any queries from operations and autonomously manage these on a case by case basis.? The post holder will be responsible for ordering all items which the department distribute via the trusts purchasing system. They will be required to receipt orders and oversee the department's inventory system

Main duties of the job

To manage office administration for the Make Ready Department.
The collation of information to maintain and record the overtime, annual leave and sickness processes for the department using software provided. The production and distribution of weekly returns to a deadline.
Basic knowledge and application of service policies and procedures and HR policies in order to deal with staff and management queries and provide basic advice.

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

Our care- delivering outstanding emergency and urgent care whenever and wherever needed.
Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
Our London- using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Date posted

13 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£32,199 to £34,876 a year per annum incl HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-3122-A

Job locations

Canning Town Make Ready Hub

London Ambulance Service, Unit P, Project Park, North Crescent,

London

E16 4TQ

Job description

Job responsibilities

Please refer to the job description attached for the full detailed list of roles and responsibilities.

Job description

Job responsibilities

Please refer to the job description attached for the full detailed list of roles and responsibilities.

Person Specification

Qualifications, Accreditations, Education

Essential

Good all round level of education equivalent to NVQ level 3, including Maths and English GCSE (or equivalent)

Experience

Essential

Significant recent experience of office or administrative work
Experience of using Microsoft Office suite including Word, Excel, Outlook and inputting and processing information
Recent experience of using an email and calendar system such as Microsoft Outlook

Knowledge and Skills

Essential

Good typing and word processing skills (minimum typing speed 40 wpm)
Strong organisational abilities
Excellent verbal and written communication skills
Good interpersonal skills i.e. tact and diplomacy
A sound knowledge of Trust Policies and Procedures

Person Specification

Qualifications, Accreditations, Education

Essential

Good all round level of education equivalent to NVQ level 3, including Maths and English GCSE (or equivalent)

Experience

Essential

Significant recent experience of office or administrative work
Experience of using Microsoft Office suite including Word, Excel, Outlook and inputting and processing information
Recent experience of using an email and calendar system such as Microsoft Outlook

Knowledge and Skills

Essential

Good typing and word processing skills (minimum typing speed 40 wpm)
Strong organisational abilities
Excellent verbal and written communication skills
Good interpersonal skills i.e. tact and diplomacy
A sound knowledge of Trust Policies and Procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Canning Town Make Ready Hub

London Ambulance Service, Unit P, Project Park, North Crescent,

London

E16 4TQ

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Canning Town Make Ready Hub

London Ambulance Service, Unit P, Project Park, North Crescent,

London

E16 4TQ

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)