London Ambulance Service NHS Trust

People Partner

The closing date is 07 November 2025

Job summary

People Partner - Band 7

We are pleased to invite applications for the role of People Partner.

As a People Partner, you will provide a specialist employee relations and resolution service to managers and staff across the Trust. You'll be responsible for managing your own complex ER casework, supporting managers with expert advice and guidance, and play a key role in promoting a culture of early resolution, fairness, learning and accountability.

This role is central to driving change and improving the experience of our staff and managers, through the application of best practice ER approaches rooted in the principles of a just and inclusive culture.

Main duties of the job

You will be a central point of specialist HR advice and support to the management team within a designated area.

Ensuring that the highest professional standards of employment practice are maintained in line with Trust policy and employment legislation, you will undertake a range of employee relations casework.

You will proactively advise managers and establish plans to manage and reduce sickness absence ensuring the correct and consistent application of the Trust's absence management policy in a supportive and compassionate way for our staff.

You will interpret, review, develop and implement HR policies, procedures and practices. You will take a lead role on key HR projects/initiatives as required, design and deliver specialist staff development and training courses and support job evaluation activities with training.

You will also take responsibility for the management and learning and development of a People Partner Advisor.

About us

London Ambulance Service covers an area of 620 sq. miles, serves one of the world's most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London.

We employ over 8,000 people who work or volunteer across London to respond to the health needs of over eight million people who live, work and travel in the capital. As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-3074-3

Job locations

Croydon & Barking

London

CR0 1EA


Job description

Job responsibilities

Please see attached job description.

Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

Priority will be given to staff at risk candidates.

We reserve the right to close the application window early if we receive a high volume of suitable applications.

Job description

Job responsibilities

Please see attached job description.

Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

Priority will be given to staff at risk candidates.

We reserve the right to close the application window early if we receive a high volume of suitable applications.

Person Specification

Qualifications, Accreditations, Educatio

Essential

  • CIPD or equivalent HR qualification
  • Educated to Masters Level Degree in a relevant subject or equivalent experience
  • Trained in AfC Job Evaluation or willing to complete the training

Experience

Essential

  • Experience of managing or supervising staff
  • Extensive experience in providing highly specialised HR advice and support to managers including, absence management, conduct, capability, disciplinary, grievance, management of change, TUPE and employment law
  • Experience of devising and delivering training packages to a range of staff
  • Experience of working in partnership with staff side/trade unions
  • Experience in designing and implementing policies and procedures

Knowledge and Skills

Essential

  • Preparing and writing effective reports and official documentation
  • Up to date and extensive knowledge of employment law, interpreting and applying employment legislation
  • Awareness and understanding of the Trust's purpose and values and of the key objectives
  • Excellent written and verbal communication skills
  • Ability to analyse management information
  • Ability to work effectively to tight deadlines
Person Specification

Qualifications, Accreditations, Educatio

Essential

  • CIPD or equivalent HR qualification
  • Educated to Masters Level Degree in a relevant subject or equivalent experience
  • Trained in AfC Job Evaluation or willing to complete the training

Experience

Essential

  • Experience of managing or supervising staff
  • Extensive experience in providing highly specialised HR advice and support to managers including, absence management, conduct, capability, disciplinary, grievance, management of change, TUPE and employment law
  • Experience of devising and delivering training packages to a range of staff
  • Experience of working in partnership with staff side/trade unions
  • Experience in designing and implementing policies and procedures

Knowledge and Skills

Essential

  • Preparing and writing effective reports and official documentation
  • Up to date and extensive knowledge of employment law, interpreting and applying employment legislation
  • Awareness and understanding of the Trust's purpose and values and of the key objectives
  • Excellent written and verbal communication skills
  • Ability to analyse management information
  • Ability to work effectively to tight deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Croydon & Barking

London

CR0 1EA


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

London Ambulance Service NHS Trust

Address

Croydon & Barking

London

CR0 1EA


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Associate Director People&Culture

Steph Butler

Stephanie.Butler2@nhs.net

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-3074-3

Job locations

Croydon & Barking

London

CR0 1EA


Supporting documents

Privacy notice

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