London Ambulance Service NHS Trust

Capabilities Officer

The closing date is 01 October 2025

Job summary

The Capabilities Officer within the NHS ResilienceEmergency Capabilities Unit (ECU) plays a pivotal role in supporting NHS England's clinical response to complex and major incidents. This national-level post is responsible for maintaining and developing interoperable capabilities such as HART, MTA, CBRN, Mass Casualties, and Command & Control. The officer will lead on the creation and maintenance of national safe systems of work, risk assessments, emergency plans, and technical documentation. They will also support training delivery, equipment coordination, and readiness monitoring.

The role requires frequent engagement with internal and external stakeholders, including NHS England, emergency services, and regulatory bodies. The officer will act as a subject matter expert, providing advice, conducting audits, and managing sensitive information, including during national emergencies. They will also deputise for the Capabilities Manager, manage staff, and contribute to national projects and events.

This is a highly autonomous role requiring excellent communication, project management, and analytical skills. The postholder must be a registered NHS clinician, ideally with experience in high-risk environments, and hold or be willing to obtain SC-level security clearance. The role is based at the Fire Service College with flexibility for remote working and national travel. It is integral to ensuring national preparedness and resilience.

Main duties of the job

The Capabilities Officer is responsible for developing and maintaining safety-critical documentation, including standard operating procedures, risk assessments, and rescue plans. They draft emergency plans, service continuity documents, and national service specifications. The role involves managing sensitive correspondence and operating national data systems. Officers produce detailed reports, populate risk registers, and prepare technical briefings. They also lead the creation and circulation of documentation for national meetings and programme boards.

In this role, the officer provides expert advice to NHS and multi-agency stakeholders. They are expected to communicate complex, sensitive, and classified information effectively. The officer chairs national meetings and incident debriefs, often involving distressing content. During national incidents, they act as a Tactical Commander. They also create and deliver presentations to a wide range of stakeholders.

The officer leads the planning and delivery of projects valued up to £200,000. They manage programme risks, conduct audits and inspections, and coordinate national events and conferences. The role includes analysing NHS performance data and clinical outcomes to inform decision-making.

About us

The principal aim of the NHS Resilience Emergency Capabilities Unit (ECU) is to support the delivery of patient care and improved clinical outcomes in a range of challenging environments across England. The unit supports NHS Trusts and partner agencies to provide an effective response to the major and complex incidents defined within the UK's National Risk Register.

The NHS ECU is the national centre of excellence for emergency preparedness, resilience, and response across England's ambulance services. Hosted by the London Ambulance Service and commissioned by NHS England, we are dedicated to ensuring that the NHS is ready to respond to the most complex, high-risk, and challenging incidents--whenever and wherever they occur.

Formerly known as the National Ambulance Resilience Unit (NARU), the NHS ECU builds on over a decade of operational expertise, clinical leadership, and innovation. Our mission is to strengthen national resilience by supporting ambulance trusts and wider NHS partners with the capabilities, training, and coordination needed to deliver outstanding care in the most demanding environments.

Our work is structured around three core capabilities:

  • Preparedness: Ensuring our teams are ready to respond through rigorous training, clinical excellence, and strategic planning.
  • Interoperability: Embedding multi-agency collaboration into every aspect of our work, from joint training to national coordination.

Details

Date posted

17 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year Does not attract a high cost allowance as it is based at home.

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-3097

Job locations

Hybrid; Remote and The Fire Service College

London Road

Moreton-in-Marsh, Gloucestershire

GL56 0RH


Job description

Job responsibilities

Applicants are advised to read all the information enclosed in the advert before completing an application. For further details of main responsibilities, please see attached job description.

Job description

Job responsibilities

Applicants are advised to read all the information enclosed in the advert before completing an application. For further details of main responsibilities, please see attached job description.

Person Specification

Qualifications

Essential

  • Educated UK academic level 5 or equivalent professional experience
  • Qualified and registered NHS clinician
  • Full UK Driving Licence (with C1 & D1 or equivalent)

Experience

Essential

  • Practical experience of delivering Paramedic standard care within high-risk environments
  • Practical experience of risk management and emergency planning in an operational setting
  • Experience of system and process design
  • Project management experience including implementing organisational change.

Knowledge and Skills

Essential

  • Excellent verbal and written communication skills.
  • The ability to influence and negotiate with external stakeholder organisations in a complex working environment
  • Demonstrable planning, organisational, and project management skills
  • A detailed and professional understanding of safety critical systems and safe systems of work
Person Specification

Qualifications

Essential

  • Educated UK academic level 5 or equivalent professional experience
  • Qualified and registered NHS clinician
  • Full UK Driving Licence (with C1 & D1 or equivalent)

Experience

Essential

  • Practical experience of delivering Paramedic standard care within high-risk environments
  • Practical experience of risk management and emergency planning in an operational setting
  • Experience of system and process design
  • Project management experience including implementing organisational change.

Knowledge and Skills

Essential

  • Excellent verbal and written communication skills.
  • The ability to influence and negotiate with external stakeholder organisations in a complex working environment
  • Demonstrable planning, organisational, and project management skills
  • A detailed and professional understanding of safety critical systems and safe systems of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Hybrid; Remote and The Fire Service College

London Road

Moreton-in-Marsh, Gloucestershire

GL56 0RH


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

London Ambulance Service NHS Trust

Address

Hybrid; Remote and The Fire Service College

London Road

Moreton-in-Marsh, Gloucestershire

GL56 0RH


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

National Head of Operations

Christian Cooper

christian.cooper1@nhs.net

07771365741

Details

Date posted

17 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year Does not attract a high cost allowance as it is based at home.

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-3097

Job locations

Hybrid; Remote and The Fire Service College

London Road

Moreton-in-Marsh, Gloucestershire

GL56 0RH


Supporting documents

Privacy notice

London Ambulance Service NHS Trust's privacy notice (opens in a new tab)