London Ambulance Service NHS Trust

Community Training Coordinator

The closing date is 07 July 2025

Job summary

The First Responder Department is recruiting a qualified trainer and assessor at level three or higher to support the development of volunteer Community First Responders. In this vital role, you will lead the delivery of the FutureQuals Level Three Award for the First Responder on Scene: Ambulance Service Community Responder course.

The role will involve the Community Training Coordinator completing administrative tasks and delivering the qualifications. The Community Training Coordinator should have significant experience and competence in delivering regulated FutureQuals training and be able to travel across London to deliver the courses.

Main duties of the job

Deliver initial and ongoing training for Volunteer Community First Responders.

Support the professional development of Volunteer Community First Responders.

Maintain your own professional development as a trainer by staying current with best practices and clinical skills.

Ensure accurate record keeping for the London Ambulance Service andFutureQuals documentation.

Perform all administrative tasks related to the course, ensuring that all courses are registered and resources are prepared before any course begins.

Deliver high quality training.

Maintain appropriate records in accordance with trust, awarding organisation, and legal requirements.

Be competent in using visual display equipment and processing software, including Microsoft Office.

Able to travel pan-London, which includes delivering training at Brentside and Dockside Education Centres.

Champion best practices, align with the trust's values and behaviours, and actively promote a diverse and inclusive Community First Responder scheme that reflects London communities.

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

Our care- delivering outstanding emergency and urgent care whenever and wherever needed.
Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
Our London- using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£44,806 to £53,134 a year per annum incl HCAS

Contract

Fixed term

Duration

2 years

Working pattern

Full-time

Reference number

308-CORP-3038-B

Job locations

London Ambulance Service

220 Waterloo Road

London

SE1 8SD

Job description

Job responsibilities

To deliver accredited training to volunteers.For further details of the job description and main responsibilities, please see attached job description.

Job description

Job responsibilities

To deliver accredited training to volunteers.For further details of the job description and main responsibilities, please see attached job description.

Person Specification

Qualifications, Accreditations, Education

Essential

Level 3 or higher Award in Education and Training
Level 3 or higher Certificate in Assessing Vocational Achievement
FutureQuals Level Three Award for First Responders on Scene, Emergency Medical Technician or Band 6 HCPC Paramedic
Full manual driving licence, valid in the UK including vehicle categories C1 and B (not B auto.) with no more than 3 penalty points

Desirable

Level 4 Award in Internal Quality Assurance
Trust approved emergency driving qualification

Experience

Essential

Experience of planning, designing and delivering a variety of learning and development interventions

Desirable

Experience of working in a learning and development role
Experience in supervising and mentoring volunteers

Knowledge and Skills

Essential

Design and delivery of learning and development interventions
Adaptable and the ability to work flexibly dependent on circumstances
Confident delivery of presentations to large groups
Proficient in the use of PowerPoint and preparing high quality presentations and delivery notes

Personal Abilities

Essential

Demonstrable commitment to ongoing personal and professional development
Shows consideration, discretion, and sensitivity to others
Role models the qualities of a leader, working together with the team, taking all views into consideration

Person Specification

Qualifications, Accreditations, Education

Essential

Level 3 or higher Award in Education and Training
Level 3 or higher Certificate in Assessing Vocational Achievement
FutureQuals Level Three Award for First Responders on Scene, Emergency Medical Technician or Band 6 HCPC Paramedic
Full manual driving licence, valid in the UK including vehicle categories C1 and B (not B auto.) with no more than 3 penalty points

Desirable

Level 4 Award in Internal Quality Assurance
Trust approved emergency driving qualification

Experience

Essential

Experience of planning, designing and delivering a variety of learning and development interventions

Desirable

Experience of working in a learning and development role
Experience in supervising and mentoring volunteers

Knowledge and Skills

Essential

Design and delivery of learning and development interventions
Adaptable and the ability to work flexibly dependent on circumstances
Confident delivery of presentations to large groups
Proficient in the use of PowerPoint and preparing high quality presentations and delivery notes

Personal Abilities

Essential

Demonstrable commitment to ongoing personal and professional development
Shows consideration, discretion, and sensitivity to others
Role models the qualities of a leader, working together with the team, taking all views into consideration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

London Ambulance Service NHS Trust

Address

London Ambulance Service

220 Waterloo Road

London

SE1 8SD

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

London Ambulance Service NHS Trust

Address

London Ambulance Service

220 Waterloo Road

London

SE1 8SD

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)