Job summary
Are you a management and leadership development specialist? Do you have extensive experience delivering culture change programmes?
If yes, we have an exciting new opportunity for someone who has a passion for leadership and culture to help shape our future and play a pivotal role in the delivery of our People and Culture strategy.
In this role, you will lead on the design and implementation of a creative and sustainable leadership and culture strategy for LAS. The key areas of responsibilities will be appraisal management (including the roll-out and embedding a Trust-wide e-Appraisal system), leadership development (including setting up a management/leadership development academy, facilitating action learning sets, coaching, and development tools i.e., insights), and leading on culture change and transformation programmes (including embedding values, tackling poor behaviours, employee experience/engagement, management of staff and pulse survey, leading the "Let it out" service, and a reward and recognition programme).
All in all, our mission at LAS is:
- Becoming an increasingly inclusive, well-led and highly skilled organisation people are proud to work for
There are great networking and learning opportunities as the post holder will work alongside other business partners across the Directorate as well as with other Directorate leaders/teams and external providers.
Main duties of the job
Interviews will take place on Tuesday, 5 March 2024 2024 in person at our Headquarters, Waterloo, London.
- Lead Organisational Development and Talent contact for all strategic people issues. Develop practical, comprehensive and deliverable strategic learning plans that enable workforce strategies and organisational development interventions, by developing value added solutions and initiatives that enable Culture transformation and delivery of high quality services and care to the staff and patients of London Ambulance Service.
- Lead People and Culture (P&C) Team contribution to Directorate leadership teams and have in-depth knowledge and understating of each directorate to be able to tailor the OD and Talent provision to the specific directorate needs, as well as ensuring Directorate plans support and delivery Trust strategic goals.
- Work collaboratively with senior managers to assess and plan organisational development initiatives and interventions in order to deliver workforce strategies.
- Plan and deliver the implementation of complex Learning and OD programmes and joint ventures with new partners relating to service reconfiguration.
About us
Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
- Our care- delivering outstanding emergency and urgent care whenever and wherever needed.
- Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
- Our London- using our unique pan-London position to contribute to improving the health of the capital.
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Job description
Job responsibilities
Qualifications, Accreditations, Education
Educated to Masters degree level qualification or equivalent work experience and knowledge in a field relating to People and Culture
CPD Record or Chartered Institute of Personnel Development (CIPD) membership at Chartered or fellow level, or learned equivalent experience that can be demonstrated
Experience
Experience of successfully leading Change, and driving transformation within a complex and multi-disciplinary organisation. This includes providing senior level support to, and influencing, business areas on highly complex OD change programmes and transformation initiatives
Experience of working collaboratively with all stakeholders to deliver aims and objectives through a coaching and consultancy approach, supporting and developing the leadership and management capabilities of senior staff throughout the organisation
Significant experience of managing, supervising, developing and motivating staff in a team context
Experience of coaching and training
Substantial experience of delivering People and Culture advice and guidance to senior managers, advising on complex people issues which
may have a significant level of ambiguity, exploring options and associated risks
Knowledge and Skills
Extensive Planning and Organisational skills - ability to formulate short, medium and long-term strategic OD and Talent plans for each directorate,
in line with Service and directorate objectives
Ability to analyse and present highly complex information
Skilled in building relationships with people in senior roles
Communication and Relation skills - Demonstrable networking skills, and the ability to identify and engage key service stakeholders. Communicating OD and Talent recommendations will often require the post holder to have sensitive discussions and will require them to demonstrate excellent emotional intelligence and exceptional influencing communication skills to get buy-in at both the senior and operational
levels
Personal Abilities
Adhere to the Trust values and behaviours
To promote and demonstrate commitment to the Trusts vision, values
and Behaviours
Positive approach to change
Job description
Job responsibilities
Qualifications, Accreditations, Education
Educated to Masters degree level qualification or equivalent work experience and knowledge in a field relating to People and Culture
CPD Record or Chartered Institute of Personnel Development (CIPD) membership at Chartered or fellow level, or learned equivalent experience that can be demonstrated
Experience
Experience of successfully leading Change, and driving transformation within a complex and multi-disciplinary organisation. This includes providing senior level support to, and influencing, business areas on highly complex OD change programmes and transformation initiatives
Experience of working collaboratively with all stakeholders to deliver aims and objectives through a coaching and consultancy approach, supporting and developing the leadership and management capabilities of senior staff throughout the organisation
Significant experience of managing, supervising, developing and motivating staff in a team context
Experience of coaching and training
Substantial experience of delivering People and Culture advice and guidance to senior managers, advising on complex people issues which
may have a significant level of ambiguity, exploring options and associated risks
Knowledge and Skills
Extensive Planning and Organisational skills - ability to formulate short, medium and long-term strategic OD and Talent plans for each directorate,
in line with Service and directorate objectives
Ability to analyse and present highly complex information
Skilled in building relationships with people in senior roles
Communication and Relation skills - Demonstrable networking skills, and the ability to identify and engage key service stakeholders. Communicating OD and Talent recommendations will often require the post holder to have sensitive discussions and will require them to demonstrate excellent emotional intelligence and exceptional influencing communication skills to get buy-in at both the senior and operational
levels
Personal Abilities
Adhere to the Trust values and behaviours
To promote and demonstrate commitment to the Trusts vision, values
and Behaviours
Positive approach to change
Person Specification
Knowledge/Qualifications
Essential
- Educated to Master's degree level qualification or equivalent work experience and knowledge in a field relating to People and Culture
- CPD Record or Chartered Institute of Personnel Development (CIPD) membership at Chartered or fellow level, or learned equivalent experience that can be demonstrated
- Understanding of and demonstrable commitment to equal opportunities as an employee and as a provider of service to the public
Desirable
- Evidence of continued professional development
- Understanding of the people and workforce agenda in the NHS
Skills
Essential
- Communication and relationship skills - Demonstrable networking skills, and the ability to identify and engage key service stakeholders
- Extensive Planning and Organisational skills - ability to formulate short, medium and long-term strategic OD and Talent plans for each directorate, in line with Service and directorate objectives
- Adaptable and the ability to work flexibly dependent on circumstances
Desirable
- Ability to develop and manage complex learning and development delivery plans across a whole organisation
- Facilitation of learning and development activities
Experience
Essential
- Experience of successfully leading Change, and driving transformation within a complex and multi-disciplinary organisation. This includes providing senior level support to, and influencing, business areas on highly complex OD change programmes and transformation initiatives
- Substantial experience of delivering People and Culture advice and guidance to senior managers, advising on complex people issues which may have a significant level of ambiguity, exploring options and associated risks
- Demonstrate experience of operating in the strategic context they are operating in and consider the strategic implications of all key decisions
Person Specification
Knowledge/Qualifications
Essential
- Educated to Master's degree level qualification or equivalent work experience and knowledge in a field relating to People and Culture
- CPD Record or Chartered Institute of Personnel Development (CIPD) membership at Chartered or fellow level, or learned equivalent experience that can be demonstrated
- Understanding of and demonstrable commitment to equal opportunities as an employee and as a provider of service to the public
Desirable
- Evidence of continued professional development
- Understanding of the people and workforce agenda in the NHS
Skills
Essential
- Communication and relationship skills - Demonstrable networking skills, and the ability to identify and engage key service stakeholders
- Extensive Planning and Organisational skills - ability to formulate short, medium and long-term strategic OD and Talent plans for each directorate, in line with Service and directorate objectives
- Adaptable and the ability to work flexibly dependent on circumstances
Desirable
- Ability to develop and manage complex learning and development delivery plans across a whole organisation
- Facilitation of learning and development activities
Experience
Essential
- Experience of successfully leading Change, and driving transformation within a complex and multi-disciplinary organisation. This includes providing senior level support to, and influencing, business areas on highly complex OD change programmes and transformation initiatives
- Substantial experience of delivering People and Culture advice and guidance to senior managers, advising on complex people issues which may have a significant level of ambiguity, exploring options and associated risks
- Demonstrate experience of operating in the strategic context they are operating in and consider the strategic implications of all key decisions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
