Administrator - CAMHS Single Point of Access

Barnet, Enfield & Haringey Mental Health NHS Trust

This job is now closed

Job summary

The CAMHs Single Point of Access is looking for a motivated and enthusiastic individual with administrative experience to join our busy and thriving clinic.

This role will oversee aspects of CAMHS Referrals, whilst also providing wider administrative support to the service. The candidate will need to have experience in a fast paced environment, alongside a caring and empathetic attitude given the nature of the work completed at CAMHS.

Based within a supportive administrative team, you will work closely with the admin manager and clinicians to support the day to day running of the service. You will be responsible for organising meetings, appointments, typing of agenda/minute keeping and general admin. You will be expected to routinely interact and contact families, requiring good communication skills.

Within the role you will be offered regular supervision, alongside joining a wider supportive service at an exciting time of transformation.

Main duties of the job

Your duties will encompass regular liaison regarding the keeping of the appointments, diary typing of letters and reports, taking and transcribing minutes at meetings as necessary, telephone liaison as necessary with external agencies and making appointments at the request of the service. You will assist in the maintenance of records, filing, faxing and photocopying and any duties essential to the comprehensive secretarial support service you will provide, and comply with other management requests.

Your dealings with matters relating to clients and staff is of a highly confidential nature and should not be divulged to another or discussed with other colleagues other than as necessary within the context of your role.

This vacancy may close early

About us

The partnership betweenBarnet, Enfield and Haringey Mental Health NHS Trust (BEH)andCamden and Islington NHS Foundation Trust (C&I)is going from strength to strength since it was originally established in 2021 forming theNorth London Mental Health Partnership.

Why choose to join the Partnership?

We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart.

Deliver the best care using the most up-to-date practise in supporting those with mental health illnesses.

Transforming and creating a positive environment for our service users, staff and visitors.

Creating and working together to become a great place to work for all our staff.

We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more.

Generous Annual Leave Allowance

NHS Discounts in a large variety of retail stores and services.

We have excellent internal staff network support groups.

Date posted

05 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year per annum Inclu HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

306-BEH-2243

Job locations

St Ann's Hospital,

St Ann's Road,

London,

N15 3TH

Job description

Job responsibilities

Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert

Job description

Job responsibilities

Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert

Person Specification

Education and Qualifications

Essential

NVQ3 or equivalent or relevant practical experience. (2)

Experience and Knowledge

Essential

Managing busy workload and conflicting priorities. (2) Full range of administrative procedures, software programs. (2) Handling confidential and sensitive information in accordance with the (2) Data Protection Act (2) Knowledge relevant trust policies and procedures. (2)

Skills

Essential

Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook (2) Good knowledge and proficiency of Trust systems to include, RIO, and e-Rostering. (2) Ability to plan, priorities and organise a number of activities and continually reprioritise to meet tight, conflicting and often changing deadlines. (2) Maintains confidentiality and observes Information Governance and Data Protection rules. (2)

Personal Qualities

Essential

Excellent verbal and written communication. (2) Works without supervision, advice available from line manager when required. (2) Ability to work as part of a team. (2) importance of a positive "can do" attitude and a positive attitude to change (2)

Other Requirements

Essential

Occasional exposure to distressing or emotional circumstances. (2)

Person Specification

Education and Qualifications

Essential

NVQ3 or equivalent or relevant practical experience. (2)

Experience and Knowledge

Essential

Managing busy workload and conflicting priorities. (2) Full range of administrative procedures, software programs. (2) Handling confidential and sensitive information in accordance with the (2) Data Protection Act (2) Knowledge relevant trust policies and procedures. (2)

Skills

Essential

Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook (2) Good knowledge and proficiency of Trust systems to include, RIO, and e-Rostering. (2) Ability to plan, priorities and organise a number of activities and continually reprioritise to meet tight, conflicting and often changing deadlines. (2) Maintains confidentiality and observes Information Governance and Data Protection rules. (2)

Personal Qualities

Essential

Excellent verbal and written communication. (2) Works without supervision, advice available from line manager when required. (2) Ability to work as part of a team. (2) importance of a positive "can do" attitude and a positive attitude to change (2)

Other Requirements

Essential

Occasional exposure to distressing or emotional circumstances. (2)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information