Job summary
The post holder will be responsible for managing the office and complex work programme of the Divisional Management Team ensuring appropriate governance arrangements are in place. The post holder will take a lead role in the development and maintenance of administrative systems and processes within the team. The post holder will provide support to the Head of Business Management in relation to divisional meetings/events, communications, procurement and projects and oversee activities/data relating to quality and clinical governance.
The post holder will have the skills to provide analysis on complex data in different formats as well as being able to manipulate and present data in an appropriate way for its audience. They will be able to lead on policy development for their own area as well as other areas across the division.
The post holder will demonstrate excellent organisational skills and the ability to use own initiative to effectively prioritise own workload and that of the team to deliver to an integrated agenda, the extent of and level to which direct liaison with partnership organisations and key stakeholders occur demands of the post holder the highest standards of professionalism, confidentiality and discretion.
Main duties of the job
Responsible for the management of effective administrative services within the Divisional Management Team ensuring the highest level of customer service is provided and relevant systems, processes and procedures are being undertaken efficiently and effectively, by auditing administrative services.
Oversee activities relating to quality and clinical governance to ensure the Division is supported to meet organisational and CQC standards.
Providing direct support to the Head of Business Management in driving forward the strategic plans for the division.
Responsible for the day-to-day management of relevant budgets as delegated.
Responsible for the on-going review and development of administrative systems and processes across the team.
Responsible for developing effective information management systems to include retrieval of information, filing, bring forward, message taking, meeting papers preparation and database management.
Be the central point of administrative contact and oversight within the divisional management administrative team, advising, referring, prioritising and dealing with requests and problem solve as appropriate. This requires dealing with the public and staff at all levels.
To be responsible for undertaking fact finds and/or route cause analysis as required.
About us
Working in the organisation
Internal: to maintain an excellent working relationship with the Divisional Management Team and the direct reports.
External: to liaise as and when with service users, stakeholders, other Trusts & Organistations and member of the public on behalf of the Trust.
Please refer to JD/PS
The partnership betweenBarnet, Enfield and Haringey Mental Health NHS Trust (BEH)andCamden and Islington NHS Foundation Trust (C&I)is going from strength to strength since it was originally established in 2021 forming theNorth London Mental Health Partnership.
The postholder will need to be comfortable working in an environment of complex matrix management arrangements and will at all times behave and align with our Trusts' values and cultural pillars:
- We are kind
- We are respectful
- We work together
- We keep things simple
- We empower
- We are proudly diverse
In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description
Job responsibilities
Management and Leadership Responsibilities
Develop and empower all members of your team to perform to high standards and innovate, building a culture of trust and respect.
Ensure supportive staff management arrangements are in place and carry out personal development reviews for direct reports. Ensure all staff in your line management have annual PDRs resulting in specific objectives and effective personal development plans
Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality objectives are included in PDRs.
Responsible for the recording on e-roster annual leave, study leave and sickness absence for staff within own line management and as delegated, including the handling of associated expense claims.
Lead on recruitment of admin staff under the DMT admin structure.
Support divisional recruitment activities and campaigns.
Line and operationally manage Band 5 PAs ensuring that minutes are taken in a timely manner, and appropriate support is provided to members of the SLT.
Provide an induction to all new permanent, bank and agency admin staff to their work area.
Co-ordinate Divisional induction days and provide necessary onboarding support to managers.
Please refer to JD/PS for full description.
Job description
Job responsibilities
Management and Leadership Responsibilities
Develop and empower all members of your team to perform to high standards and innovate, building a culture of trust and respect.
Ensure supportive staff management arrangements are in place and carry out personal development reviews for direct reports. Ensure all staff in your line management have annual PDRs resulting in specific objectives and effective personal development plans
Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality objectives are included in PDRs.
Responsible for the recording on e-roster annual leave, study leave and sickness absence for staff within own line management and as delegated, including the handling of associated expense claims.
Lead on recruitment of admin staff under the DMT admin structure.
Support divisional recruitment activities and campaigns.
Line and operationally manage Band 5 PAs ensuring that minutes are taken in a timely manner, and appropriate support is provided to members of the SLT.
Provide an induction to all new permanent, bank and agency admin staff to their work area.
Co-ordinate Divisional induction days and provide necessary onboarding support to managers.
Please refer to JD/PS for full description.
Person Specification
Qualifications/ Registrations
Essential
- Educated to degree level or equivalent experience
- Evidence of continuous personal and professional development
Desirable
- Management Qualification
- Project Management qualification
Skills/ Abilities
Essential
- Excellent communication skills, both oral and written, including ability to write business reports
- Ability to work on own initiative and organise own workload with minimal supervision
- To be flexible and cross cover other roles when necessary
Desirable
- Ability to contribute to new strategies and policy development
- Knowledge of NHS Systems
Experience/ Knowledge
Essential
- 2 years experience working within the NHS
- 2 years' experience of line management, recruitment, appraisal and performance management
- Managing busy workload, conflicting priorities and tight deadlines
Desirable
- Understanding of mental health services
Person Specification
Qualifications/ Registrations
Essential
- Educated to degree level or equivalent experience
- Evidence of continuous personal and professional development
Desirable
- Management Qualification
- Project Management qualification
Skills/ Abilities
Essential
- Excellent communication skills, both oral and written, including ability to write business reports
- Ability to work on own initiative and organise own workload with minimal supervision
- To be flexible and cross cover other roles when necessary
Desirable
- Ability to contribute to new strategies and policy development
- Knowledge of NHS Systems
Experience/ Knowledge
Essential
- 2 years experience working within the NHS
- 2 years' experience of line management, recruitment, appraisal and performance management
- Managing busy workload, conflicting priorities and tight deadlines
Desirable
- Understanding of mental health services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
