Barnet, Enfield & Haringey Mental Health NHS Trust

Team Administration Manager

This job is now closed

Job summary

An exciting opportunity has arisen in our Barnet Division admin team, for the position of Team Administration Manager based between Springwell Centre, Redhill Clinic and Dennis Scot Unit.

We are looking for an enthusiastic and experienced individual to lead our Administration teams. In this role you will be responsible for managing a team of staff across different teams, ensuring that day-to-day admin duties are overseen and completed within required timescale and to standards, ensuring development and training needs are met as well as supporting change within the admin team and offering support to the other Team Admin Manager and the Division Business Support & Admin Lead. You will have at least 2 years experience in managing a team as well as proven track record of being able to implement changes to process / procedures, SoPs and systems.

The successful candidate will need to have high levels of attention to detail, as well as excellent communication and organisational skills. Knowledge of Rio, E-rostering are required for this position. Knowledge of E-financials would be advantageous.

Main duties of the job

Duties and Responsibilities

1. Line management responsibility for Administrators / Team Leaders within your service.

2. To pro-actively oversee and manage all administrative functions ensuring that teams are resourced and work is allocated efficiently to avoid backlogs and issues are raised in advance so that plans can be put in place to mitigate risks of negative impact on patient care.

3. To monitor individual and team performance and make recommendations for improvement where required.

4. To provide admin and business support service as required including covering for the admin team when short staffed, typing of letters and reports, booking appointments and any other admin tasks and duties as requested and necessary to meet deadlines and avoid any risks to patient care.

5. Co-ordinate meetings, prepare agendas, take and transcribe minutes.

6. Produce reports, spread sheets and correspondence to a high standard, ensuring accuracy and good presentation at all times.

7. Communicate clearly and effectively, complex and often sensitive information to a range of staff, internally and externally across the organisation, service users, relatives/carers, and other stakeholders, where sensitivity, tact and persuasive skills maybe required.

8. Identify and develop changes to practices, procedures/policies and implement changes in own teams.

About us

The partnership betweenBarnet, Enfield and Haringey Mental Health NHS Trust (BEH)andCamden and Islington NHS Foundation Trust (C&I)is going from strength to strength since it was originally established in 2021 forming theNorth London Mental Health Partnership.

Why choose to join the Partnership?

We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart.
Deliver the best care using the most up-to-date practise in supporting those with mental health illnesses.
We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more.
Generous Annual Leave Allowance
NHS Discounts in a large variety of retail stores and services.
We have excellent internal staff network support groups.

The postholder will need to be comfortable working in an environment of complex matrix management arrangements and will at all times behave and align with our Trusts' values and cultural pillars:

We are kind
We are respectful
We work together
We keep things simple
We empower
We are proudly diverse

BEH manages the renowned North London Forensic Services (NLFS) which is the lead provider of forensic mental health services; that managed the devolved New Models of care budget, it delivers MH care across some of the prisons, and provides MH services as HM Young Offenders Institutions in Aylesbury.

Date posted

11 June 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,720 to £39,769 a year Per annum inclusive of Outer London HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

306-BEH-1997

Job locations

Springwell Centre (Barnet Hospital Site)

Wellhouse Lane

Barnet

EN5 3DJ

Job description

Job responsibilities

Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert.

Job description

Job responsibilities

Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert.

Person Specification

Education and qualifications

Essential

Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in area.

Desirable

Management / Change / Quality Improvement Qualifications

Experience and knowledge

Essential

Full range of administrative procedures, software programmes
2 years' experience of line manager responsibility
Handling confidential and sensitive information in accordance with the Data Protection Act

Desirable

2 years NHS experience of working in a mental health setting and extensive knowledge of NHS systems such as RiO and E-Roster and E-Financials

Skills and abilities

Essential

Extensive use and knowledge of all Microsoft Office programmes; Outlook, Word, Excel and Publisher.
Demonstrate a high standard of telephone liaison, interpersonal, organisational and communication skills
Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients

Desirable

Excellent Leadership skills

Person Specification

Education and qualifications

Essential

Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in area.

Desirable

Management / Change / Quality Improvement Qualifications

Experience and knowledge

Essential

Full range of administrative procedures, software programmes
2 years' experience of line manager responsibility
Handling confidential and sensitive information in accordance with the Data Protection Act

Desirable

2 years NHS experience of working in a mental health setting and extensive knowledge of NHS systems such as RiO and E-Roster and E-Financials

Skills and abilities

Essential

Extensive use and knowledge of all Microsoft Office programmes; Outlook, Word, Excel and Publisher.
Demonstrate a high standard of telephone liaison, interpersonal, organisational and communication skills
Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients

Desirable

Excellent Leadership skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Barnet, Enfield & Haringey Mental Health NHS Trust

Address

Springwell Centre (Barnet Hospital Site)

Wellhouse Lane

Barnet

EN5 3DJ

Employer's website

http://www.beh-mht.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Barnet, Enfield & Haringey Mental Health NHS Trust

Address

Springwell Centre (Barnet Hospital Site)

Wellhouse Lane

Barnet

EN5 3DJ

Employer's website

http://www.beh-mht.nhs.uk/ (Opens in a new tab)