House Manager - Suffolk Crisis Prevention House Enfield.
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Job summary
This role is an exciting part of the launch of our Crisis Prevention Houses as therapeutic, recovery focused, and person-cantered environments that support people who are experiencing mental health challenges. We aim to reconnect symptoms to the context of people's lives. There is a strong linkbetween childhood trauma and adult mental distress and experiences of marginalisation, poverty racism and violence are correlated with poor mental health. People who stay in the Crisis Prevention House can live in a safe environment and engage in a wide range of activities which include building life skills, learning about mental health, wellbeing support, therapy, and creative activities.
We are here to help guests get back on their feet and move forward in their lives with confidence. We aim to help guests build the foundation for a meaningful and fulfilled life by enabling people to recover from understandable mental health challenges, without encountering institutional re-traumatisation.
Our Prevention Houses goals are to be led by peers and supported by clinicians. Guests will have access to a named clinician who will work collaboratively alongside their allocated peer worker to achieve their goals. This may include medical, OT and psychological input. There is also access to pharmacy advice via the Home Treatment Teams. The whole team approach aims to aid guests in their recovery journey.
Main duties of the job
- Provide clear managerial leadership to the guests and staff of the house, managing the daily affairs of the house to improve standards of care to residents.
- Lead in the recruitment, selection and retention of staff in the area.
- Co-ordinate bed management for the house, ensuring good planning arrangements for admission and discharge of guests.
- Ensure the house is adequately and safely staffed from within the agreed establishment by adopting a flexible approach to duty patterns.
- Ensure the efficient use of staff resources to meet identified needs and manage this within agreed annual budget. Participate in budget setting with Service Manager.
- Ensure a safe and therapeutic environment, making efforts to reduce the numbers of Guests Safety Incidents.
- In the event of Guests Safety Incidents, ensure they are dealt with swiftly and in line with policy. Organise support to guests following incidents and debriefing of staff. Draw out learning points and areas for practice development.
- Investigate complaints, accidents and Guests Safety Incidents in accordance with agreed procedure and prepare reports.
- Ensure effective communication is established within the house and external departments e.g. regular staff meetings, attendance at House Manager's Meetings and CMHT meetings.
About us
Barnet Enfield and Haringey Mental Health NHS Trust provides local, regional and national award-winning healthcare services. We have more than 3.300 staff working out of 20 main sites serving a population of 1.2 million people. We provide community health services and mental health services for young people, adults and older people. Our North London Forensic Service treats and cares for people in the criminal justice system who have mental health conditions. We also provide one of the largest eating disorders services in England, as well as drug and alcohol services.
We are an organisation that is passionate about equality, diversity and inclusion; one that prides itself in developing the leadership capabilities of its employees, looking after their health and wellbeing, creating safe spaces for staff to speak up and providing opportunities to mentor and be mentored. Our employees are the reason for delivering Good CQC ratings, excellent outcomes and outstanding patient experiences, so it is our aim to create a happy and healthy working environment where you can thrive and succeed.
Details
Date posted
19 July 2023
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,178 to £55,492 a year Per annum inclusive of Outer London HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
306-BEH-1131
Job locations
Suffolk Crisis Prevention House
451 Green Lanes, Palmers Green
Enfield
N13 4BS
Employer details
Employer name
Barnet, Enfield & Haringey Mental Health NHS Trust
Address
Suffolk Crisis Prevention House
451 Green Lanes, Palmers Green
Enfield
N13 4BS
Employer's website
http://www.beh-mht.nhs.uk/ (Opens in a new tab)









Employer contact details
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