EPR Configuration Officer

Barnet, Enfield & Haringey Mental Health NHS Trust

This job is now closed

Job summary

The post holder will be key member of the Business Systems team and will work closely with colleagues across the Helpdesk, Testing, and Training teams to ensure they are providing a high-quality service to the Trust.

The Business Systems team is responsible for supporting BEH's primary electronic patient record (EPR) system RiO, as well as a number of other clinical and operational systems in use by the trust.

This role enables BEH to further enhance the quality of care to all its patients and directly respond to the increasing cost pressures through use of technology to drive efficiency in its operations; this role is involved at the core of the delivery of system-based benefits to the trust.

Main duties of the job

Be a subject matter expert for Clinical System configuration; demonstrating skill and providing advice, guidance, and support to operational and corporate teams.
Liaise with Project Managers in the creation and fulfilment of work packages.
Liaise with Transformation Leads to scope and define configuration changes.
Manage local configuration of Clinical Systems from concept, through to implementation and on-going operational management.
Plan and schedule workload and adjust as required activities and priorities in order to deliver work packages and configuration changes to agreed objectives, standards, and deadlines.
Provide input to assist the Project Managers and Transformation leads with reviews of plans and proposals; working closely to ensure configuration is progressed in line with plans.
Interpret As-Is process maps and provide suggestions for To-Be processes.
Ensure that configuration facilitates the capture of all reporting requirements, including national data sets.
Contribute as required to facilitate / assist or resolve any system related issues, liaising with 3rd party suppliers where required.
Lead on the deployment of Electronic Records System within Trust Services.
Liaise with the Training Team for the development of Electronic Records System training plans.

About us

Barnet, Enfield and Haringey Mental Health NHS Trust provides local, regional and national award-winning healthcare services. We have more than 3.300 staff working out of 20 main sites serving a population of 1.2 million people.We provide community health services and mental health services for young people, adults and older people. Our North London Forensic Service treats and cares for people in the criminal justice system who have mental health conditions. We also provide one of the largest eating disorders services in England, as well as drug and alcohol services.

We are an organisation that is passionate about equality, diversity and inclusion; one that prides itself in developing the leadership capabilities of its employees, looking after their health and wellbeing, creating safe spaces for staff to speak up and providing opportunities to mentor and be mentored.Our employees are the reason for delivering Good CQC ratings, excellent outcomes and outstanding patient experiences, so it is our aim to create a happy and healthy working environment where youcan thrive and succeed.

Date posted

10 July 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£40,701 to £48,054 a year Per annum inclusive of Outer London HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

306-BEH-948-A

Job locations

St Ann's Hospital

St Ann's Road

Tottenham

N15 3TH

Job description

Job responsibilities

Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert.

Job description

Job responsibilities

Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert.

Person Specification

Experience

Essential

Knowledge of the Trust's Clinical Systems: oRiO, TotalMobile, Pride&Joy, eObservations), ePMA/prescribing systems (CareFlow),
Excellent knowledge of ticket logging systems and extensive experience of incident, problem and change management process.
Experience of using XML and XSLT in the configuration of Rio letters
Experience of using SQL in the configuration of Rio forms and reports

Desirable

Exposure to working in an ITIL aligned ICT environment

Person Specification

Experience

Essential

Knowledge of the Trust's Clinical Systems: oRiO, TotalMobile, Pride&Joy, eObservations), ePMA/prescribing systems (CareFlow),
Excellent knowledge of ticket logging systems and extensive experience of incident, problem and change management process.
Experience of using XML and XSLT in the configuration of Rio letters
Experience of using SQL in the configuration of Rio forms and reports

Desirable

Exposure to working in an ITIL aligned ICT environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information