Admin Support/Admin
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Job summary
We are looking to recruit a Band 3 Administrator/Receptionist. You must be highly motivated, reliable and organised. Excellent verbal and written skills are essential, as the role involves dealing with people at different levels in a friendly manner that follows Trust Values.
You will be required to provide a high-quality front of house administration for the community services, service users, visitors & staff. Have a thorough understanding of confidentiality at all times, in relation to patients, staff and visitors.
Main duties of the job
To provide a high-quality front of house administration for the , service users, community services, visitors & staff. .
- To receive information / referrals, both verbal and written from patients, GP's, careers, and staff which require tact and sensitivity.
- To ensure all messages given verbally, written or by telephone are passed on to the correct discipline within an agreed timescale.
- Receive incoming post and emails, collating with previous correspondence before passing to the team.
- Deal with correspondence on behalf of the team.
About us
BEHMHT is a multiple award-winning, combined mental health (MH) and community Trust providing local, regional and national healthcare services. We are one of the largest employers in North London delivering a range of mental health and community services to a population of over one million. In Enfield, we provide a full range of child and adult community health services, which over the last few years has been integrating with its mental health services to provide better and more holistic care.
BEH manages the renowned North London Forensic Services (NLFS) which is the lead provider of forensic mental health services; that managed the devolved New Models of care budget, it delivers MH care across some of the prisons, and provides MH services as HM Young Offenders Institutions in Aylesbury. We are rated as 'Outstanding' by the CQC. We also provide one of the largest eating disorder services in England, as well as drug and alcohol services.
We are an organisation that is passionate about equality, diversity, and inclusion; one that prides itself in developing the leadership capabilities of its employees, looking after their health and wellbeing, creating safe places for staff to speak up and providing opportunities to mentor and be mentored. Our employees are the reason for delivering Good CQC ratings, excellent outcomes, and outstanding patient experiences, so it is our aim to create a happy and healthy working environment where you can thrive and succeed.
Details
Date posted
29 June 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£27,129 to £28,649 a year Per annum inclusive of Outer London HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
306-BEH-1053
Job locations
St Ann's Hospital
St Ann's Road
Tottenham
N15 3TH
Employer details
Employer name
Barnet, Enfield & Haringey Mental Health NHS Trust
Address
St Ann's Hospital
St Ann's Road
Tottenham
N15 3TH
Employer's website
http://www.beh-mht.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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