The Royal Orthopaedic Hospital NHS Foundation Trust

Medical Secretary Spinal Team

The closing date is 03 March 2026

Job summary

The post holder will be assigned as the Medical Secretary to a Consultant within the Spinal Services. The post holder will be responsible for the following:

To provide comprehensive administrative, secretarial and co-ordination for the Spinal Service (Clinics, Theatres, Multidisciplinary Team meetings/Clinics).
To work as a member of the secretarial team ensuring deadlines are met and comprehensive secretarial cover is provided.
To provide a full confidential, administrative and secretarial service to the Spinal Consultants and their Specialist Registrars and other practitioners
To project the professional image of the Trust through demonstrating excellent customer care in all activities.

Main duties of the job

To assist with the typing of all correspondence relating to outpatient and in patients, as well as typing departmental correspondence.
Regularly liaising with Junior Operations Manager/Clinical Service Support Manager to ensure departmental key performance indicators are achieved.
Managing consultant's diaries, booking meetings and taking minutes where appropriate.
Receive enquiries from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate.
Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.
To provide cross cover for secretarial team during annual leave and sickness.
To validate weekly primary targeting list (PTL) as delegated by the Junior Operations Manager/Clinical Service Support Manager
Co-operating in the introduction of new procedures, policies or technology, assisting managers in its implementation.
To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology/imaging and urgent telephoned results and all results are filed in the patient's records.
To take responsibility for patients notes in the office.

About us

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

To find more about our staff benefits, please visit our website.

Date posted

18 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum Pro-rata if part time

Contract

Permanent

Working pattern

Full-time

Reference number

303-6722473-B

Job locations

The Royal Orthopaedic Hospital

Bristol Road South

Northfield

B31 2AP

Job description

Job responsibilities

For a detailed job description and list of main responsibilities, please see the attached job description document

Job description

Job responsibilities

For a detailed job description and list of main responsibilities, please see the attached job description document

Person Specification

Qualifications

Essential

AMSPAR or equivalent qualification ? RSA Stage 3 typewriting, word processing or equivalent ? Knowledge of Microsoft Office Packages and other IT skills acquired through training and practical experience. ? Knowledge and extensive experience using various patient healthcare systems, including the Patient Access System. ? 4 GCSE (C and above) or equivalent ? Basic numeracy or literacy qualifications ? Evidence of self-development e.g. continuing professional development portfolio ? Willingness to undertake any training required to enable further development of the role/function

Desirable

oNVQ Business Administration or equivalent

Experience

Essential

oSecretarial/ support secretarial/administration experience, preferably in healthcare oExperience audio-typing oCustomer care experience oSecretarial procedures Good understanding of medical terminology (and the ability to reach the required standard in medical terminology by the end of a 12-month period)

Desirable

oNHS or public sector experience preferred

Knowledge

Essential

oKnowledge of software programmes oExcellent understanding of general office working procedures

Desirable

oMinute taking oTouch typing

Person Specification

Qualifications

Essential

AMSPAR or equivalent qualification ? RSA Stage 3 typewriting, word processing or equivalent ? Knowledge of Microsoft Office Packages and other IT skills acquired through training and practical experience. ? Knowledge and extensive experience using various patient healthcare systems, including the Patient Access System. ? 4 GCSE (C and above) or equivalent ? Basic numeracy or literacy qualifications ? Evidence of self-development e.g. continuing professional development portfolio ? Willingness to undertake any training required to enable further development of the role/function

Desirable

oNVQ Business Administration or equivalent

Experience

Essential

oSecretarial/ support secretarial/administration experience, preferably in healthcare oExperience audio-typing oCustomer care experience oSecretarial procedures Good understanding of medical terminology (and the ability to reach the required standard in medical terminology by the end of a 12-month period)

Desirable

oNHS or public sector experience preferred

Knowledge

Essential

oKnowledge of software programmes oExcellent understanding of general office working procedures

Desirable

oMinute taking oTouch typing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

The Royal Orthopaedic Hospital

Bristol Road South

Northfield

B31 2AP

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

The Royal Orthopaedic Hospital

Bristol Road South

Northfield

B31 2AP

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)