The Royal Orthopaedic Hospital NHS Foundation Trust

Health Care Assistant - Outpatients

The closing date is 24 December 2025

Job summary

We are currently recruiting an Health Care Assistant for our Outpatients Department. The role is full time, with flexible working considered.

The successful candidate will be joining our highly committed healthcare team, in the delivery of healthcare that is safe and caring; locally engaged; efficient and innovative. Providing high quality, patient centred care under the supervision of qualified staff.

The team at the Royal Orthopaedic NHS Foundation Trust provides a holistic approach when caring for a wide range of patients with complex musculoskeletal, spinal and oncology conditions, many of whom require high dependency care.

Please note that this job vacancy may close before the advertised closing date if a sufficient number of applications are received. To ensure your application is considered and to avoid disappointment, we advise submitting your application as soon as possible.

Please also note, any applicant who has previously applied for an Healthcare Assistant role with The Royal Orthopaedic Hospital within the last 6 months, need not to apply again.

Main duties of the job

As one of the country's few Elective Orthopaedic Specialist Hospitals, 'The Royal Orthopaedic Hospital' receives referrals & transfers only and therefore has no 'Emergency Department'. This allows our team to focus their attention on the delivery of truly holistic and patient centred care.

With multi-professional team working we are continually enhancing the patient journey and experience with high quality, evidence-based care delivery. This includes, Critical Care Outreach, Tissue Viability, Safeguarding, Infection Prevention and Control any many more.

We have a strong commitment to education and training and will provide a comprehensive package of learning and skills-based competency, supported by senior clinical staff. All new starters will be offered a period of supernumerary practice and will be supported to complete the Care Certificate training programme if you have not already done so. We understand that changing jobs or embarking on a new career can be daunting, but we will support you all the way.

If you would like to work in a hospital that values you, supports you in allowing you the time to really care and is committed to your professional development then apply today!

Candidates that are shortlisted will be invited to an assessment day, where they will undertake a numeracy and literacy tests, followed by an interview if a passable mark is gained in the tests.

About us

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

To find more about our staff benefits, please visit our website.

Details

Date posted

10 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

303-7569816

Job locations

The Royal Orthopaedic Hospital

Bristol Road South

Birminghmam

B312AP


Job description

Job responsibilities

For detailed duties and responsibilities please see the attached job description and person specification

Job description

Job responsibilities

For detailed duties and responsibilities please see the attached job description and person specification

Person Specification

Qualification & Training

Essential

  • Completed Care Certificate or willingness to work towards
  • Successful completion of Trust pre interview numeracy & literacy tests

Desirable

  • Basic Computer Skills
  • English and Maths GCSE Level c or equivalent

Experience

Essential

  • Experience of customer facing work

Desirable

  • Recent experience working in a care environment

Skills & Knowledge

Essential

  • oGood verbal and written command of English
  • oTo be able to communicate effectively with patients, relatives, carers, team members and members of the wider disciplinary healthcare team
  • oDemonstrate an appreciation of patient needs and the role of the HCA

Desirable

  • oUnderstanding of holistic care

Personal Qualities

Essential

  • caring
  • self motivated
  • supportive
  • understanding of team work
  • oPhysically capable of participating in work related activities, e.g. patient handling
  • oProfessional appearance

other job requirement

Essential

  • oGood attendance record
  • oReliable and punctual
  • oAble to work shifts to meet the needs of a 24 hour service
  • oAbility to work with competing priorities
Person Specification

Qualification & Training

Essential

  • Completed Care Certificate or willingness to work towards
  • Successful completion of Trust pre interview numeracy & literacy tests

Desirable

  • Basic Computer Skills
  • English and Maths GCSE Level c or equivalent

Experience

Essential

  • Experience of customer facing work

Desirable

  • Recent experience working in a care environment

Skills & Knowledge

Essential

  • oGood verbal and written command of English
  • oTo be able to communicate effectively with patients, relatives, carers, team members and members of the wider disciplinary healthcare team
  • oDemonstrate an appreciation of patient needs and the role of the HCA

Desirable

  • oUnderstanding of holistic care

Personal Qualities

Essential

  • caring
  • self motivated
  • supportive
  • understanding of team work
  • oPhysically capable of participating in work related activities, e.g. patient handling
  • oProfessional appearance

other job requirement

Essential

  • oGood attendance record
  • oReliable and punctual
  • oAble to work shifts to meet the needs of a 24 hour service
  • oAbility to work with competing priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

The Royal Orthopaedic Hospital

Bristol Road South

Birminghmam

B312AP


Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

The Royal Orthopaedic Hospital

Bristol Road South

Birminghmam

B312AP


Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Sister

Anna Palukaityte

ona.palukaityte2@nhs.net

01216854000

Details

Date posted

10 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

303-7569816

Job locations

The Royal Orthopaedic Hospital

Bristol Road South

Birminghmam

B312AP


Supporting documents

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