Job summary
1. This role is integral to the implementation of the IM&T Strategy. A programme of work, with agreed priorities, has been approved and this role will ensure successful implementation of these priorities. In addition, they will start to map out the strategic direction of travel for IM&T and for the achievement of the implementation of all clinical and non-clinical systems.2. In addition to strategy implementation, this role will also need to support the management of operational IT Support Services. This will include the achievement of industry best practice for IT support and maintenance, whilst also ensuring support to new developments and system implementation as part of the IM&T Strategy.3. This role will shape and influence Small Systems Development within the Trust within the overall framework of the IM&T Strategy, in order to meet the on-going demands of clinical directorates.4. In addition to these three specific areas, this role will be expected to:? Foster and support partnership arrangements with neighbouring Trusts? Work with Trust colleagues to integrate telephony with data networks? Support the NHS goal of a paperless environment? Supporting the NHS on the Net Zero plans? Promote and develop the external reputation of the Trust as the IT ambassador.
Main duties of the job
About the role
To support us on this exciting journey we are now seeking to appoint a Head of IT Operations
This pot will be responsible for the whole of the IT infrastructure of the Trust, including desktop, server rooms and network devices, and ensuring that the IT hardware and software provide effective and efficient support for all Trust business goals and for all Trust staff. The Head of IT Operations provides technical support and advice to the CDIO and Executive Director of Finance. In addition, the post is responsible for providing IT advice and support to Trust projects and initiatives. The role involves direct line management of the IT Team and managing internal IT projects as well as both pay and considerable non-pay budget management.
About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
Job description
Job responsibilities
For a full list of duties and requirements, please read our Job Description and Person Specification.
For an informal conversation please contact Shakeel Sabir on shakeel.sabir@nhs.net
Job description
Job responsibilities
For a full list of duties and requirements, please read our Job Description and Person Specification.
For an informal conversation please contact Shakeel Sabir on shakeel.sabir@nhs.net
Person Specification
QUALIFICATIONS AND TRAINING
Essential
- Educated to Masters Level (or equivalent level of experience)
- Evidence of continuing professional development
- Masters qualification in relevant discipline or equivalent experience in a relevant discipline, plus additional experience as below
Desirable
- PRINCE II or/and Managing Successful Programmes (MSP) qualification or equivalent
- Qualification in ITIL or similar
- Microsoft MCSE qualification
- Cisco CCNA qualification
- Qualification in organisational development, change management or similar
- IT, Information or/and Statistical qualification
EXPERIENCE
Essential
- Significant experience of managing complex IM&T programmes of work in healthcare organisations over the full life-cycle, from business case development and approval through to operational implementation and steady state support
- oA proven track record of leading, developing and inspiring IT teams in other organisations
- Presenting information effectively in report form, in discussion and in presentations
- Significant negotiation and contract management experience
- Significant experience of performance and staff management
- Experience of organisational change and development
- Experience of working with clinicians
Desirable
- Procurement experience
- Programme and/or Project management experience
- Process mapping or service re-design
- oExperience of implementing ITIL-based service management processes
- oExperience developing a data warehouse reporting system, preferably in a healthcare environment
- Experience of implementing electronic document management and electronic patient record systems
SKILLS AND KNOWLEDGE
Essential
- oNHS Programme and/or Project management experience
- oExcellent Information management skills including fully understanding customer requirements
- oTechnical expertise with a range of IT service applications, including security issues, as well as advanced IT skills
- oAbility to work to regular, tight deadlines and to re-prioritise when necessary
- oProblem recognition and problem solving skills, including conflict resolution
- oExcellent communication and presentation skills
- oAbility to develop and maintain good working relationships with staff from a variety of backgrounds
- oAbility to work collaboratively and in teams
- oAbility to understand, evaluate and present complex data, including technical jargon
Desirable
- Facilitation skills
- Strategic vision of IT development needs
- NHS structures and processes for the delivery of services in secondary care
- oProcess mapping or service re-design
- NHS systems supplier market
PERSONAL QUALITIES
Essential
- Positive and optimistic
- Calm exterior under pressure
- Understands and practices concept of equal opportunities
Desirable
- Flexible approach
- Maintains confidentiality
Person Specification
QUALIFICATIONS AND TRAINING
Essential
- Educated to Masters Level (or equivalent level of experience)
- Evidence of continuing professional development
- Masters qualification in relevant discipline or equivalent experience in a relevant discipline, plus additional experience as below
Desirable
- PRINCE II or/and Managing Successful Programmes (MSP) qualification or equivalent
- Qualification in ITIL or similar
- Microsoft MCSE qualification
- Cisco CCNA qualification
- Qualification in organisational development, change management or similar
- IT, Information or/and Statistical qualification
EXPERIENCE
Essential
- Significant experience of managing complex IM&T programmes of work in healthcare organisations over the full life-cycle, from business case development and approval through to operational implementation and steady state support
- oA proven track record of leading, developing and inspiring IT teams in other organisations
- Presenting information effectively in report form, in discussion and in presentations
- Significant negotiation and contract management experience
- Significant experience of performance and staff management
- Experience of organisational change and development
- Experience of working with clinicians
Desirable
- Procurement experience
- Programme and/or Project management experience
- Process mapping or service re-design
- oExperience of implementing ITIL-based service management processes
- oExperience developing a data warehouse reporting system, preferably in a healthcare environment
- Experience of implementing electronic document management and electronic patient record systems
SKILLS AND KNOWLEDGE
Essential
- oNHS Programme and/or Project management experience
- oExcellent Information management skills including fully understanding customer requirements
- oTechnical expertise with a range of IT service applications, including security issues, as well as advanced IT skills
- oAbility to work to regular, tight deadlines and to re-prioritise when necessary
- oProblem recognition and problem solving skills, including conflict resolution
- oExcellent communication and presentation skills
- oAbility to develop and maintain good working relationships with staff from a variety of backgrounds
- oAbility to work collaboratively and in teams
- oAbility to understand, evaluate and present complex data, including technical jargon
Desirable
- Facilitation skills
- Strategic vision of IT development needs
- NHS structures and processes for the delivery of services in secondary care
- oProcess mapping or service re-design
- NHS systems supplier market
PERSONAL QUALITIES
Essential
- Positive and optimistic
- Calm exterior under pressure
- Understands and practices concept of equal opportunities
Desirable
- Flexible approach
- Maintains confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Royal Orthopaedic Hospital NHS Foundation Trust
Address
The Royal Orthopaedic Hospital NHS Foundation Trust
Bristol Road South
Birmingham
B31 2AP
Employer's website
https://www.roh.nhs.uk/ (Opens in a new tab)
