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Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Senior Healthcare Support Worker - Astley Ward

The closing date is 08 March 2026

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Job summary

We require support workers for Astley Ward, based at Royal Albert Edward Infirmary, we are an acute elderly medical ward.

There are posts available for 36 hours per week and 22 hours per work working across Monday to Sunday role with day and night shifts.

PLEASE NOTE - candidates are required to hold either NVQ Level 2 in Health and Social Care or Care Certificate to be eligible to apply for this role.

Candidates are required to present original certificates for qualifications at interview stage.

Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.

Main duties of the job

Your role as a Healthcare Support Worker is to support our Nursing teams deliver the best care possible to our patients and contribute to the smooth running of our wards and departments

About us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

Details

Date posted

04 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

302-26-7655148M

Job locations

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN2 1NN


Job description

Job responsibilities

1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.

2. Assist qualified nursing and medical staff where requested.

3. Communicate with all members of the team to maintain a good service provision.

4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.

5. Prepare and support the patient appropriately during any activity that is to be undertaken.

6. Alert the registered nurse where you notice any changes in the patients health and well-being or any possible risks.

7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed

8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.

9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.

10. Contribute to own personal development and take an active part in learning opportunities.

Job description

Job responsibilities

1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.

2. Assist qualified nursing and medical staff where requested.

3. Communicate with all members of the team to maintain a good service provision.

4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.

5. Prepare and support the patient appropriately during any activity that is to be undertaken.

6. Alert the registered nurse where you notice any changes in the patients health and well-being or any possible risks.

7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed

8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.

9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.

10. Contribute to own personal development and take an active part in learning opportunities.

Person Specification

Qualifications

Essential

  • Effective level of numeracy and literacy skills
  • NVQ 2 Health and Social Care or Care Certificate
  • NVQ Level 3 or equivalent or willing to undertake an apprenticeship in Senior Heathcare Support Worker
  • Evidence of ongoing CPD

Experience

Essential

  • Proven ability to remain calm under pressure
  • Proven ability to demonstrate compassion/empathy/help others
  • Demonstrable ability to follow instructions

Skills

Essential

  • Effective communication skills - written and verbal
  • Effective Team Player
  • Effective customer service skills
  • Ability to deal with people from all backgrounds

Knowledge

Essential

  • Effective understanding of confidentiality

Additional

Essential

  • Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
  • Flexible and able to work on any ward and site within the Trust
  • Proven ability to be flexible in your approach
Person Specification

Qualifications

Essential

  • Effective level of numeracy and literacy skills
  • NVQ 2 Health and Social Care or Care Certificate
  • NVQ Level 3 or equivalent or willing to undertake an apprenticeship in Senior Heathcare Support Worker
  • Evidence of ongoing CPD

Experience

Essential

  • Proven ability to remain calm under pressure
  • Proven ability to demonstrate compassion/empathy/help others
  • Demonstrable ability to follow instructions

Skills

Essential

  • Effective communication skills - written and verbal
  • Effective Team Player
  • Effective customer service skills
  • Ability to deal with people from all backgrounds

Knowledge

Essential

  • Effective understanding of confidentiality

Additional

Essential

  • Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
  • Flexible and able to work on any ward and site within the Trust
  • Proven ability to be flexible in your approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN2 1NN


Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN2 1NN


Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Leader

Donna Hewitt

donna.m.hewitt@wwl.nhs.uk

01942773527

Details

Date posted

04 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

302-26-7655148M

Job locations

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN2 1NN


Supporting documents

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