Job summary
An exciting opportunity has arisen within the Think Family Safeguarding Service (TFSS) for an administrator (full-time - 37.5 hours per week).
We are looking for a highly skilled administrator who will be required to provide effective and confidential administrative support across the Think Family Safeguarding Service and work alongside the other staff members in the team.
The post holder will be based at Claire House, Lower Ince Health Centre, working predominantly with the Children in Care Team within the TFSS but there will be requirements to support and work across all elements of the service, as directed by Line Manager and workstream priorities, to provide administrative support.
Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.
Main duties of the job
The Named Nurse for Children in Care will have oversight of the day-to-day management of the TFSS Administrator where duties will include supporting effective and responsive running of the Children in Care office by providing comprehensive, efficient, and high-quality administrative services. This will involve prioritising and organising day-to-day workloads whilst maintaining confidentiality of information throughout the full range of duties involved. Implementation and maintenance of coherent systems/databases to facilitate the management and analysis of safeguarding and children in care processes, using a variety of software programs including Word, Excel, and Access are a key requirement of the role.
The post-holder will be required to liaise with staff within and outside the organisation as appropriate, including all professionals responsible for children in care. Responsible for the effective communication and distribution of information as appropriate to a wide range of recipients within and outside the organisation as delegated. The post holder will carry out duties in a confidential and discreet manner.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.
People at the Heart
Listen and Involve
Kind and Respectful
ONE Team
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information available by contacting covid-19.vaccine@wwl.nhs.uk where you can also ask about how to access vaccinations.
Job description
Job responsibilities
The post holder will be an experienced and highly skilled administrator who will be required to work across the Think Family Safeguarding Service (TFSS). They will support the TFSS Practitioners and work in conjunction with other staff members in the TFSS Team, providing efficient and confidential administrative service and support.
The post holder will support the effective and responsive running of the Think Family Safeguarding Service office by providing comprehensive, efficient and high-quality administrative services. This will involve prioritising and organising the day-to-day workload while maintaining confidentiality of information throughout the full range of duties involved. They will implement and maintain coherent systems/databases to facilitate the management and analysis of safeguarding processes, using a variety of software programs including Word and Excel and patient data systems.
The post holder will be required to liaise with staff within and outside the organisation as appropriate, including all professionals responsible for safeguarding. Responsible for the effective communication and distribution of information as appropriate to a wide range of recipients within and outside the organisation as delegated. The post holder will carry out duties in a confidential and discreet manner.
Job description
Job responsibilities
The post holder will be an experienced and highly skilled administrator who will be required to work across the Think Family Safeguarding Service (TFSS). They will support the TFSS Practitioners and work in conjunction with other staff members in the TFSS Team, providing efficient and confidential administrative service and support.
The post holder will support the effective and responsive running of the Think Family Safeguarding Service office by providing comprehensive, efficient and high-quality administrative services. This will involve prioritising and organising the day-to-day workload while maintaining confidentiality of information throughout the full range of duties involved. They will implement and maintain coherent systems/databases to facilitate the management and analysis of safeguarding processes, using a variety of software programs including Word and Excel and patient data systems.
The post holder will be required to liaise with staff within and outside the organisation as appropriate, including all professionals responsible for safeguarding. Responsible for the effective communication and distribution of information as appropriate to a wide range of recipients within and outside the organisation as delegated. The post holder will carry out duties in a confidential and discreet manner.
Person Specification
Qualifications
Essential
- Educated to GCSE/CSE/O'Level Standard Grade 4/C or equivalent
- Knowledge of administrative systems, patient information systems, office procedures and date input procedures
Desirable
Experience
Essential
- Working in an office environment
- Working to deadlines
- Working with electronic patient data systems
Desirable
- Knowledge of a health care environment is an advantage for this post
Skills & Knowledge
Essential
- Ability to communicate with others effectively using a variety of methods
- Can demonstrate and understand NHS responsibilities regarding the management of confidential information
- Ability to organise own workload and work with a minimum supervision and on own initiative
- Competent in the use of Microsoft packages including office and outlook
- A good working knowledge of effective office systems, including robust filling systems, manual and electronic and diary management
Desirable
- Ability to think widely and analyse problems and develop solutions
Additional
Essential
- Ability to work effectively both alone and as part of a team to deliver high standards
- Flexible working to meet the needs of the service
- Ability to work across several sites within the Wigan area
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Person Specification
Qualifications
Essential
- Educated to GCSE/CSE/O'Level Standard Grade 4/C or equivalent
- Knowledge of administrative systems, patient information systems, office procedures and date input procedures
Desirable
Experience
Essential
- Working in an office environment
- Working to deadlines
- Working with electronic patient data systems
Desirable
- Knowledge of a health care environment is an advantage for this post
Skills & Knowledge
Essential
- Ability to communicate with others effectively using a variety of methods
- Can demonstrate and understand NHS responsibilities regarding the management of confidential information
- Ability to organise own workload and work with a minimum supervision and on own initiative
- Competent in the use of Microsoft packages including office and outlook
- A good working knowledge of effective office systems, including robust filling systems, manual and electronic and diary management
Desirable
- Ability to think widely and analyse problems and develop solutions
Additional
Essential
- Ability to work effectively both alone and as part of a team to deliver high standards
- Flexible working to meet the needs of the service
- Ability to work across several sites within the Wigan area
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Claire House
Phoenix Way, Ince in Makerfield
Wigan
WN3 4NW
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
