Data Quality Analyst

Job description

Job responsibilities

To take a lead role in the implementation and monitoring of reporting mechanisms to improve management decision making processes. To take responsibility for supporting the Trusts Divisions in submitting project request forms to the Data Analytics and Assurance directorate. To manage appropriate Data Quality projects through to delivery. To assist in the provision of Data Quality intelligence and advice to senior persons throughout the Trust, including Divisional Directors of Performance, Performance Managers, Divisional Heads of Department and other managers within the Trusts Divisions. To meet with stakeholders to ensure that any potential Data Quality issues are identified quickly enough for action to be effective. To be accountable for any intelligence produced, validated, or submitted by the post holder. To undertake process mapping so Data Quality issues can be understood fully to inform accurate reporting requirements and aid improvement. To support Data Quality improvement within the division by providing analytics and guidance on measurement, reporting and data capture requirements. In conjunction with the Analytics team, produce and review regular weekly and monthly Data Quality performance reports to disseminate to key divisional contacts. Provide advice and support to divisional staff to aid the interpretation of the reports and alerts to key managers with regards to anomalies and adverse variances. To liaise with the Trusts accountants to ensure a full understanding of Data Quality activity / issues affecting financial performance so that the Trusts Divisions can be supported with appropriate intelligence in understanding pertinent action and decisions necessary to rectify poor performance. To play a key role in obtaining divisional agreement and ownership of Data Quality performance targets. To liaise with other members of staff in the Data Analytics and Assurance directorate to ensure consistent reporting of Data Quality activity and performance. To contribute to Data Quality improvement plans through routine reviews and monitoring of performance, providing briefing reports with summaries of findings and recommendations to Directors of Performance and Divisional Managers. To work closely with and safeguard sensitive and confidential data for ad-hoc requests. To liaise with other departments and outside agencies to ensure that all deadlines, particularly tight deadlines, are met. To perform complex patient-based analytics on data from the Trusts systems, using data source primarily from (but not exclusively) the Data Warehouse and the Trusts Qlik Sense applications. To participate in Data Quality investigations and audits as necessary, ensuring any issues are recorded and followed up, and that processes are put in place to reduce the risk of reoccurrence. To attend and participate in Trust training programmes, both within the department and with multi-disciplinary audiences. To act ad a catalyst within the Trust to develop and maintain a Get It Right First Time culture by providing advice, guidance, and general support on Data Quality issues. To design and develop Data Quality metrics in conjunction with Trust staff, both clinical and non-clinical. To work on other multimedia projects within the team as requested, using other design software at the post holders disposal to create the necessary media for a variety of projects. To maintain an awareness of national developments within the NHS and the wider Data Analytics and Assurance community. To work with end-users in assessing their Data Quality reporting needs to share with the BI Developers who are producing Qlik Sense apps (web-based documents that provide this intelligence). To conduct briefing sessions and training days in relation to the use and interpretation of the Trusts Data Quality Qlik Sense applications. To document all procedures and work closely with other Data Analytics and Assurance staff and the wider Trust to ensure the ongoing improvement of Trust recording and use of information. To support the Trusts Data Analytics and Assurance strategy / agenda. To attend divisional / corporate meetings as required. To fully interpret and understand current data definitions and definitional issues in relation to areas of specialism and personal knowledge in this area as and when ISN or new Department of Health definitions are drafted or formally issued. To troubleshoot issues regarding Data Quality datasets and to consistently work toward improving and automating the processes with other Data Analytics and Assurance staff. To research and recommend innovation (and where possible automated approaches) for Data Quality reporting. To liaise with other Trust staff as appropriate. To assist with the production of sophisticated models, analytics and forecasts using statistical models, methods, and processes. To provide an opportunity for one-to-one advice and discussion with individual Trust staff who require support with Data Quality issues. To review Divisional or Trust performance in relation to national and local Data Quality trends and highlight and explain any significant variations.

Person Specification

Qualifications

Essential

• Educated to Degree / NHD Level in Mathematics, Statistics, IT or similar subject. Alternatively work knowledge & experience of equivalent level.

Desirable

• UK Chip Level 1 or Above
• IT Qualification

Experience

Essential

• Proven Analytical Experience
• Experience fo working in a busy Information Department
• Experience of validating large or complex intelligence
• Track record of developing information outputs through assessment and use of the most efficient analytical tools.
• Experience of creating and delivering training programmes and presentations to various levels of staff
• Experience of supporting non information and management in the provision and interpretation of information
• Capturing end user requirements
• Experience of identifying, managing or communicating Data Quality issues

Desirable

• Health Informatics Experience
• Use of statistics / forecasting
• Experience of using Structured Query Language (SQL)
• Understanding of medical records procedures
• Experience of mentoring junior staff
• Proven track record of managing varied projects and programmes of work to tight deadlines / budgets
• Experience of dashboard development creating visually enhanced display formats.
• Experience of Qlikview reporting software

Skills

Essential

• Excellent Microsoft Office awareness and skill
• Excellent numeerical and analytical skills, with the ability to turn raw data into presentable reports and charts
• Excellent communication skills, both oral and written, combined with active participation and the ability to respond and provide direct feedback in sometimes pressured circumstances
• Responsive to customer demands
• Ability to concentrate for long periods of time on diverse, complex analyses, with frequent interruptions
• Able to assimilate information needs and convert into appropriate and feasible system requirements
• Ability to translate non-technical requirements into technical solutions
• Microsoft Excel at an Intermediate Level
• Ability to prioritise varied and high volume workloads to tight deadlines, both for self and team members.
• Diplomacy

Desirable

• Microsoft Excel at an Advance Level
• Microsoft T-SQL
• Advance Mathematics
• Microsoft Sharepoint
• Motivation and Negotiation Skills

Knowledge

Essential

• Thorough understanding of Data Quality, its purpose, potential uses and future direction
• Knowledge of Hospital/Clinical and Acute systems
• A sound understanding of local and national, current and long term; NHS issues, direction, modernisation agenda and associated performance related targets
• An understanding of the NHS national datasets and statutory returns currently in use, and central reporting requirements of an NHS Trust
• Knowledge of QlikView and reporting services software.

Desirable

• Knowledge of WWL systems including: Datix, SystmOne, Ardentia Data Warehousing and Qlikview
• Knowledge of Data Protection Act and application in current environment
• Security and Confidentiality standards
• Knowledge and Awareness of the current and emerging Data Quality trends and themes in order to best advise on future direction and systems development.
• NHS Commissioning / payment by results / HRG4

Additional

Essential

• Evidence of professional and/or personal self-development
• Excellent inter-personal skills
• Motivation and a willingness to learn
• Drive for personal and team development
• Willing to adopt a flexible working approach to working hours
• Challenging and inquiring mindset combined with an aptitude for working within a changing environment
• Must remain calm under pressure
• Attend relevant local and regional events
• Willing to undertake further training / qualifications as necessary
• Speak English to an appropriate standard relevant to their role, i.e with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Buckingham Row

1 Brick Kiln Lane

Wigan

WN1 1XX

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)