Job summary
Head of Digital Transformation
Are you ready to spearhead a groundbreaking Digital Transformation Programme within the NHS? We are seeking a visionary leader to take the helm of delivering our comprehensive digital strategy, ensuring the delivery of top-tier healthcare through innovative technology.
Transform healthcare with your vision. Lead a dynamic team towards a digital future, where you're planning and innovative leadership will revolutionise patient care and service delivery. Embrace the challenge, inspire change, and make a lasting impact in the NHS.
Ready to make a difference? Apply now and be the change.
Main duties of the job
Responsible for the development, implementation, and management of a comprehensive Digital Transformation Programme to include planning, scheduling, reporting, risk management, benefits realisation, assurance, budget management and quality standards.
Management of the Digital Transformation Programme Delivery Department who are tasked to ensure the designed and agreed Programme is delivered on time and to the relevant KPI's.
Management of the Business Analysis department that is responsible for maintaining relationships with clinical and non-clinical services across the Trust to understand system requirements and identify opportunities to deliver benefits through investment in Digital Initiatives.
Reporting to the Deputy Director of Digital, the role will play a critical part in designing and delivering the Digital Strategy and the Trust Board Objectives by providing advice, support, guidance and escalation on the portfolio of projects within the Digital Transformation Programme.
To provide leadership and strategic planning to ensure effective service delivery by championing new and transformational ways of working.
To deputise for the Deputy Director of Digital as required.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.
People at the Heart
Listen and Involve
Kind and Respectful
ONE Team
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information available by contacting covid-19.vaccine@wwl.nhs.uk where you can also ask about how to access vaccinations.
Job description
Job responsibilities
A key strategic role within Digital Services that is focused on ensuring a robust Programme Management approach is taken to the delivery, assurance and oversight of the Digital Transformation Programme and the projects that support the Trusts Strategy, the Digital Strategy and other Trust Transformation programmes.
To develop and deliver Digital Transformation Programme, as agreed with the Senior Management Team and which will support the Trust to manage risks and achieve strategic objectives.
Provide leadership and strategic direction to Production & Modernisation teams by understanding their functions and working with Team managers to identify opportunities to improve service delivery.
Manage the Programme budget ensuring expenditure in line with any budget plans, constraints and or phased funding releases from external sources such as NHS England/HSCIC.
To maintain and develop specialist knowledge of methodologies to support development of the teams in achieving excellent service delivery to recognised professional standards.
To implement and contribute to the development of the Trust Digital Strategy.
Be responsible for all escalated issues within Production & Modernisation and liaise with other teams and suppliers to resolve.
Deputise for the Deputy Director of Digital to include representing Digital Services at key internal and external meetings.
Delivery of the Digital Transformation Programme to budget, agreed timescales and quality measures.
Timely escalation of Digital Transformation Programme risks and issues to the Digital Transformation Programme Steering Group.
Provide regular performance reports on progress, status and achievements for use by the Digital Transformation Programme Steering Group.
Job description
Job responsibilities
A key strategic role within Digital Services that is focused on ensuring a robust Programme Management approach is taken to the delivery, assurance and oversight of the Digital Transformation Programme and the projects that support the Trusts Strategy, the Digital Strategy and other Trust Transformation programmes.
To develop and deliver Digital Transformation Programme, as agreed with the Senior Management Team and which will support the Trust to manage risks and achieve strategic objectives.
Provide leadership and strategic direction to Production & Modernisation teams by understanding their functions and working with Team managers to identify opportunities to improve service delivery.
Manage the Programme budget ensuring expenditure in line with any budget plans, constraints and or phased funding releases from external sources such as NHS England/HSCIC.
To maintain and develop specialist knowledge of methodologies to support development of the teams in achieving excellent service delivery to recognised professional standards.
To implement and contribute to the development of the Trust Digital Strategy.
Be responsible for all escalated issues within Production & Modernisation and liaise with other teams and suppliers to resolve.
Deputise for the Deputy Director of Digital to include representing Digital Services at key internal and external meetings.
Delivery of the Digital Transformation Programme to budget, agreed timescales and quality measures.
Timely escalation of Digital Transformation Programme risks and issues to the Digital Transformation Programme Steering Group.
Provide regular performance reports on progress, status and achievements for use by the Digital Transformation Programme Steering Group.
Person Specification
Experience
Essential
- Master's degree in a related subject or demonstrable equivalent experience
- Degree or equivalent level of experience within Digital Services function
- Managing Successful Programmes Practitioner or demonstrable equivalent experience
- Management Qualification or equivalent experience
Desirable
- Extensive experience managing operational Digital Services teams within the NHS
- Further professional qualifications
Experience
Essential
- Proven experience of close working relationships with senior managers within a multidisciplinary environment.
- Substantial experience of delivering complex Digital projects within a Health environment.
- Stakeholder engagement and relationship management at a senior level including influence and negotiation at corporate/strategic level internally and externally
- Knowledge of Managing Successful Programmes and PRINCE2 methodologies.
- Substantial experience creating new policies, procedures and system documentation relating to Digital Services management
- Experience managing financial budget in excess of £1m per annum
- Experience of managing large scale change projects, including developing project plans and managing their implementation
- Developing business cases and presentation to relevant bodies
- Experience of managing and leading meetings
- Experience of managing risk and developing strategies to minimise/overcome
- Considerable experience of producing documentation and reports to a Board level standard
- Extensive track record of continuous management experience including managing staff and staff development.
- Successful track record of achieving service improvements through initiating the use of new technologies and supporting the management of change
- Experience in the System Development Lifecycle stages and conversant in terminology relating to networking, server hosting, system interfacing, web applications, system automation, client / server models and databases.
Desirable
- Significant experience in similar role both within and/or outside of the NHS
Skills
Essential
- Ability to provide and receive highly complex, highly sensitive or highly contentious information, where developed persuasive, motivational, negotiation, training,empathic or re-assurance skills are required.
- Ability to present complex, sensitive or contentious information to a large group
- Ability to make judgments on multi-stranded or complex Digital problems which may have no precedent or where there are conflicting opinions
- Ability to formulate long-term, strategic plans which involve uncertainty, and which may impact across the whole organisation
- Ability to engage across organisational boundaries & health economy partners ensuring best practice and innovation for patient care
- Excellent change management skills including major service reconfiguration
- Excellent communication skills - verbal, written, presentational and interpersonal
- Ability to work with Digital Senior management peers to maintain operational services with minimum supervision
- Good organisational skills including time management, record keeping and paying attention to detail
- Able to interpret the working practices of others and manage the introduction of new ways of working to improve service delivery creating documentation and policies as required
- Ability to use own initiative, coach individuals and lead a team engendering enthusiasm and commitment
- Ability to work to deadlines, prioritise and manage workload in a busy and changing environment
- Well presented, flexible, positive, resilient, methodical, team player
- Manage risks developing action plans to improve performance.
Knowledge
Essential
- Extensive experience of Programme Management and operating at a senior level in a complex organisation
- Workforce and capacity planning, managing priorities
- Developing business cases and presentation to relevant bodies
- Experience of managing and leading meetings
- Experience of managing risk and developing strategies to minimise/overcome
- Highly developed specialist Knowledge about how Digital underpins the transformation and delivery of Acute and Community clinical and operational services
Desirable
- Knowledge of the workings of the NHS & wider healthcare systems within England
- An understanding of the Digital Strategy of the NHS and its implications
Additional
Essential
- Strong negotiation and influencing skills & diplomacy
- Effective leader and team player with the ability to work flexibly in a diverse and highly demanding organisation
- Developing business cases and presentation to relevant bodies
- Experience of managing and leading meetings
- Experience of managing risk and developing strategies to minimise/overcome
- Working well under pressure of time and resources
- Fair, honest and consistent in approach
- Self-management, demonstrating resilience
- Evidence of continuing professional and personal development
- Requirement for occasional travel to external meetings and events
- Ability to undertake shift working including out-of-hours, weekend and Public Holidays if required by exception.
- Take part in out of hours on call rotation supporting Operational and Digital services as required
Desirable
- Driving Licence / Car Owner
Person Specification
Experience
Essential
- Master's degree in a related subject or demonstrable equivalent experience
- Degree or equivalent level of experience within Digital Services function
- Managing Successful Programmes Practitioner or demonstrable equivalent experience
- Management Qualification or equivalent experience
Desirable
- Extensive experience managing operational Digital Services teams within the NHS
- Further professional qualifications
Experience
Essential
- Proven experience of close working relationships with senior managers within a multidisciplinary environment.
- Substantial experience of delivering complex Digital projects within a Health environment.
- Stakeholder engagement and relationship management at a senior level including influence and negotiation at corporate/strategic level internally and externally
- Knowledge of Managing Successful Programmes and PRINCE2 methodologies.
- Substantial experience creating new policies, procedures and system documentation relating to Digital Services management
- Experience managing financial budget in excess of £1m per annum
- Experience of managing large scale change projects, including developing project plans and managing their implementation
- Developing business cases and presentation to relevant bodies
- Experience of managing and leading meetings
- Experience of managing risk and developing strategies to minimise/overcome
- Considerable experience of producing documentation and reports to a Board level standard
- Extensive track record of continuous management experience including managing staff and staff development.
- Successful track record of achieving service improvements through initiating the use of new technologies and supporting the management of change
- Experience in the System Development Lifecycle stages and conversant in terminology relating to networking, server hosting, system interfacing, web applications, system automation, client / server models and databases.
Desirable
- Significant experience in similar role both within and/or outside of the NHS
Skills
Essential
- Ability to provide and receive highly complex, highly sensitive or highly contentious information, where developed persuasive, motivational, negotiation, training,empathic or re-assurance skills are required.
- Ability to present complex, sensitive or contentious information to a large group
- Ability to make judgments on multi-stranded or complex Digital problems which may have no precedent or where there are conflicting opinions
- Ability to formulate long-term, strategic plans which involve uncertainty, and which may impact across the whole organisation
- Ability to engage across organisational boundaries & health economy partners ensuring best practice and innovation for patient care
- Excellent change management skills including major service reconfiguration
- Excellent communication skills - verbal, written, presentational and interpersonal
- Ability to work with Digital Senior management peers to maintain operational services with minimum supervision
- Good organisational skills including time management, record keeping and paying attention to detail
- Able to interpret the working practices of others and manage the introduction of new ways of working to improve service delivery creating documentation and policies as required
- Ability to use own initiative, coach individuals and lead a team engendering enthusiasm and commitment
- Ability to work to deadlines, prioritise and manage workload in a busy and changing environment
- Well presented, flexible, positive, resilient, methodical, team player
- Manage risks developing action plans to improve performance.
Knowledge
Essential
- Extensive experience of Programme Management and operating at a senior level in a complex organisation
- Workforce and capacity planning, managing priorities
- Developing business cases and presentation to relevant bodies
- Experience of managing and leading meetings
- Experience of managing risk and developing strategies to minimise/overcome
- Highly developed specialist Knowledge about how Digital underpins the transformation and delivery of Acute and Community clinical and operational services
Desirable
- Knowledge of the workings of the NHS & wider healthcare systems within England
- An understanding of the Digital Strategy of the NHS and its implications
Additional
Essential
- Strong negotiation and influencing skills & diplomacy
- Effective leader and team player with the ability to work flexibly in a diverse and highly demanding organisation
- Developing business cases and presentation to relevant bodies
- Experience of managing and leading meetings
- Experience of managing risk and developing strategies to minimise/overcome
- Working well under pressure of time and resources
- Fair, honest and consistent in approach
- Self-management, demonstrating resilience
- Evidence of continuing professional and personal development
- Requirement for occasional travel to external meetings and events
- Ability to undertake shift working including out-of-hours, weekend and Public Holidays if required by exception.
- Take part in out of hours on call rotation supporting Operational and Digital services as required
Desirable
- Driving Licence / Car Owner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
