Job summary
Recognised as a Centre for Excellence for Orthopaedics, this is an exciting opportunity to join our Lower Limb Education department at Wrightington Hospital as Lower Limb Education and Courses Administrator.
The department delivers courses, educational programmes, visitations, meetings and surgical fellowships in joint replacement. These are in the form of Internal, external and International educational courses and large-scale events.
The post holder will manage the Lower Limb Education department, working closely with Surgeons and Registrars co-ordinating a broad range of new and existing training programmes and complex educational activities.
They will work to a high standard, managing surgical fellowships, medical school elective placements, clinical attachments and visitations for medical staff from the UK and overseas.
They will ensure effective communication with surgeons, registrars, and orthopaedic companies, making decisions to identify future educational objectives and requirements.
They will be expected to work independently and contribute effectively to the "whole team" being flexible in working practice and being able to re-prioritise workload when other team members require support.
The post is full-time vacancy working 37.5 hours per week.
Main duties of the job
Manage external and internal lower limb medical education courses, meetings, and large-scale events including all pre-course marketing, course development, sponsorship and commercial liaison.
Proactively manage the running of the courses efficiently ensuring all runs smoothly, organising audio-visual requirements, catering and hiring of equipment.
Provide online evaluation and certificates to all delegates and faculty and organise 'Continuing Professional Development' accreditation (CPD) for all courses from the Royal College of Surgeons. Develop, analyse, and review post-event evaluation and learning outcomes and distribute to conveners and faculty.
To maintain accurate and up to date financial reports to ensure that each course or event is financially viable and profitable.
To manage the lower limb education department on behalf of The John Charnley Trust in terms of Travelling Scholarships, grants, patient information and future leadership programmes. Liaise with the trustees regarding financial matters and the trust website.
To manage the Low Friction Society, maintaining a register of all members and arrange annual meetings for the Low Friction Society.
Responsible for covering NW Regional Revision multidisciplinary team (MDT) coordinator in the event of leave or sickness.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Job description
Job responsibilities
Main Responsibilities Organising and booking faculty accommodation, meeting rooms, catering, AV technicians, and lab equipment at least 18 months in advance of the course date to ensure availability. Strong organisation, planning, and time management skills. Attention to detail and critical thinking skills. Reviewing course and training plans for accuracy and auditing quality. Working with external companies to enable high-quality education and training programmes, and developing close working relationships with these companies. Positively representing Wrightington Lower Limb Education Department at meetings and conferences, supporting and promoting the training and education of surgeons.Communications and Key Working Relationships Communicating and understanding cultural or language differences. Ability to collate, process, and analyse data with accuracy and diligence. Responsible for accepting and processing enquiries received by post, email, and telephone, using judgement and experience to prioritise work. Contributing effectively to the whole team, being flexible in working practice and able to re-prioritise workload when other team members require support. Communicating with consultants, outside agencies, and all disciplines of work colleagues within the Trust, maintaining good working relationships. Producing and distributing course programmes, timetables, and all course-related information. Acting as the contact for any course-related issuesnegotiating and responding sensitively to all calls. Responsible for patients, delegates, external companies, and faculty on course days. Working collaboratively with external medical industries and other agencies via telephone, email, and face-to-face interactions. Disseminating information across all levels of personnel through formal meetings, Zoom, Microsoft Teams, email, written, and verbal communication. Developing and maintaining relationships with industry partners. Setting up project plans and producing monitoring reports. Managing contracts, including intellectual property rights, with partners and sub-contractors. Prioritising competing workstreams and demands, working under pressure to meet deadlines while maintaining high-quality output. Demonstrating excellent communication skills, including a high standard of written English. Proficient use of Microsoft Office, including Teams and Dynamics 365. Strong communication skills with consultants, staff, and external companies. Personal integrity and the ability to handle sensitive and confidential information
Job description
Job responsibilities
Main Responsibilities Organising and booking faculty accommodation, meeting rooms, catering, AV technicians, and lab equipment at least 18 months in advance of the course date to ensure availability. Strong organisation, planning, and time management skills. Attention to detail and critical thinking skills. Reviewing course and training plans for accuracy and auditing quality. Working with external companies to enable high-quality education and training programmes, and developing close working relationships with these companies. Positively representing Wrightington Lower Limb Education Department at meetings and conferences, supporting and promoting the training and education of surgeons.Communications and Key Working Relationships Communicating and understanding cultural or language differences. Ability to collate, process, and analyse data with accuracy and diligence. Responsible for accepting and processing enquiries received by post, email, and telephone, using judgement and experience to prioritise work. Contributing effectively to the whole team, being flexible in working practice and able to re-prioritise workload when other team members require support. Communicating with consultants, outside agencies, and all disciplines of work colleagues within the Trust, maintaining good working relationships. Producing and distributing course programmes, timetables, and all course-related information. Acting as the contact for any course-related issuesnegotiating and responding sensitively to all calls. Responsible for patients, delegates, external companies, and faculty on course days. Working collaboratively with external medical industries and other agencies via telephone, email, and face-to-face interactions. Disseminating information across all levels of personnel through formal meetings, Zoom, Microsoft Teams, email, written, and verbal communication. Developing and maintaining relationships with industry partners. Setting up project plans and producing monitoring reports. Managing contracts, including intellectual property rights, with partners and sub-contractors. Prioritising competing workstreams and demands, working under pressure to meet deadlines while maintaining high-quality output. Demonstrating excellent communication skills, including a high standard of written English. Proficient use of Microsoft Office, including Teams and Dynamics 365. Strong communication skills with consultants, staff, and external companies. Personal integrity and the ability to handle sensitive and confidential information
Person Specification
Essential
Essential
- Good general level of education (to GCSE level or equivalent to include Mathematics and English grade C or above)
- Experience and knowledge of Microsoft packages (Word, Excel, PowerPoint).
- RSA III typing or equivalent
- Knowledge of medical terminology, AMSPAR or equivalent experience
- Computer literate
- Experience of hospital IT systems (HIS, Patient Centre, ORMIS, SECTRA, ORACLE)
Desirable
- Knowledge of finance reporting or similar financial experience
- Knowledge of HR policies and procedures including sickness and annual leave.
Experience
Essential
- Experience of co-ordinating large-scale meetings and events.
- Experience of working in an office environment with minimal supervision.
- Previous experience of working in an NHS organisation or other meetings and events organisation.
- Confident using IT software (Zoom, Teams, Microsoft 365 and ORACLE)
- Experience coaching and training new staff
- Experience of working with a multi-disciplinary team of professionals.
- Working to deadlines within tight time frames and competing demands.
- Previous experience of finance/ budget software.
- Experience using digital dictation systems
Desirable
- Comfortable training new staff within area of expertise
- Experience of Appraisals and development reviews.
Skills
Essential
- Ability to communicate in a clear and concise manner both written and verbal.
- Ability to use a range of computer software and systems including Microsoft 365.
- To work both independently and as part of a multi-disciplinary team.
- Ability to work independently under pressure and to clear timelines.
- Ability to prioritise work and organise work for department team.
Desirable
- Ability to type letters and documents in a specific format and style.
- Attention to detail, high quality of work.
Knowledge
Essential
- Knowledge of policies and procedures
- Knowledge of medical terminology with more than one speciality.
- Knowledge of IT systems and programmes.
Additional
Essential
- Working unsociable hours when required.
- Motivated and pro-active.
- Demonstrate willingness to change as role evolves.
- Willingness to meet the performance criteria and undertake professional development as role develops.
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.
Desirable
- Professional appearance.
- Ability to converse with Surgeons and senior members of staff
Person Specification
Essential
Essential
- Good general level of education (to GCSE level or equivalent to include Mathematics and English grade C or above)
- Experience and knowledge of Microsoft packages (Word, Excel, PowerPoint).
- RSA III typing or equivalent
- Knowledge of medical terminology, AMSPAR or equivalent experience
- Computer literate
- Experience of hospital IT systems (HIS, Patient Centre, ORMIS, SECTRA, ORACLE)
Desirable
- Knowledge of finance reporting or similar financial experience
- Knowledge of HR policies and procedures including sickness and annual leave.
Experience
Essential
- Experience of co-ordinating large-scale meetings and events.
- Experience of working in an office environment with minimal supervision.
- Previous experience of working in an NHS organisation or other meetings and events organisation.
- Confident using IT software (Zoom, Teams, Microsoft 365 and ORACLE)
- Experience coaching and training new staff
- Experience of working with a multi-disciplinary team of professionals.
- Working to deadlines within tight time frames and competing demands.
- Previous experience of finance/ budget software.
- Experience using digital dictation systems
Desirable
- Comfortable training new staff within area of expertise
- Experience of Appraisals and development reviews.
Skills
Essential
- Ability to communicate in a clear and concise manner both written and verbal.
- Ability to use a range of computer software and systems including Microsoft 365.
- To work both independently and as part of a multi-disciplinary team.
- Ability to work independently under pressure and to clear timelines.
- Ability to prioritise work and organise work for department team.
Desirable
- Ability to type letters and documents in a specific format and style.
- Attention to detail, high quality of work.
Knowledge
Essential
- Knowledge of policies and procedures
- Knowledge of medical terminology with more than one speciality.
- Knowledge of IT systems and programmes.
Additional
Essential
- Working unsociable hours when required.
- Motivated and pro-active.
- Demonstrate willingness to change as role evolves.
- Willingness to meet the performance criteria and undertake professional development as role develops.
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.
Desirable
- Professional appearance.
- Ability to converse with Surgeons and senior members of staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Wrightington Hospital
Hall Lane
Wrightington
WN6 9EP
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
