Wrightington Patient Flow Team PA

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

The closing date is 15 May 2025

Job summary

The post holder will provide full administrative and secretarial support to the Patient Flow Senior Management Team and also provide support to other members of the team when necessary.

Evidence of qualifications listed in the person specification will be requested at interview and during the onboarding process.

Please note that if you are an internal applicant, you are required to secure agreement from your manager to take up this fixed term position on a secondment basis, in order to ensure you are able to return to your substantive position at the end of the contract. You will be asked to provide evidence of this before an unconditional offer will be issued.

Please also note that the interview date for this vacancy will be 19.05.2025.

Main duties of the job

To be a fully participating team member providing support and full confidential secretarial and administrative support to the Wrightington Patient Flow Team.

About us

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per Annum Pro Rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Job share

Reference number

302-25-6979579SS

Job locations

Wrightington Hospital

Hall Lane

Wigan

WN6 9ES


Job description

Job responsibilities

The post holder will provide full administrative and secretarial support to the Patient Flow Senior Management Team and also provide support to other members of the team when necessary.

Job description

Job responsibilities

The post holder will provide full administrative and secretarial support to the Patient Flow Senior Management Team and also provide support to other members of the team when necessary.

Person Specification

Qualifications

Essential

  • AMSPAR Diploma or equivalent experience of providing an efficient PA/Secretarial service.
  • RSA III Typing or equivalent

Experience

Essential

  • Experience in undertaking a range of secretarial duties oDiary Management oDealing with telephone enquiries oAudio Typing oMinute Taking oAgenda Preparation
  • Experience in using Microsoft Word, Microsoft Excel, Microsoft Access and Microsoft Outlook on a regular basis.
  • Experience of communications with varied levels of staff and disciplines.
  • Experience of working in a busy office environment and dealing with rapidly changing requirements and competing priorities.
  • Ability to deal with sensitive and confidential information
  • Ability to develop databases and spreadsheets
  • Ability to write up reports.

Desirable

  • Experience of preparing reports for consideration by a wide audience at all levels of the organisation and externally.
  • Experience in NHS

Knowledge

Essential

  • Excellent knowledge of all Microsoft programmes
  • Knowledge of Information Governance and Data Protection with regard to confidential information.

Desirable

  • Knowledge of PAS, CSC, HIS, OnBase and ORMIS

additional

Essential

  • Motivated and proactive
  • Flexible
  • Demonstrates a willingness to change as the role evolves
  • Professional appearance and approach

Desirable

  • Able to work as part of team but also use own initiative.
  • Excellent time management skills
  • Ability to apply common sense and logical thinking
Person Specification

Qualifications

Essential

  • AMSPAR Diploma or equivalent experience of providing an efficient PA/Secretarial service.
  • RSA III Typing or equivalent

Experience

Essential

  • Experience in undertaking a range of secretarial duties oDiary Management oDealing with telephone enquiries oAudio Typing oMinute Taking oAgenda Preparation
  • Experience in using Microsoft Word, Microsoft Excel, Microsoft Access and Microsoft Outlook on a regular basis.
  • Experience of communications with varied levels of staff and disciplines.
  • Experience of working in a busy office environment and dealing with rapidly changing requirements and competing priorities.
  • Ability to deal with sensitive and confidential information
  • Ability to develop databases and spreadsheets
  • Ability to write up reports.

Desirable

  • Experience of preparing reports for consideration by a wide audience at all levels of the organisation and externally.
  • Experience in NHS

Knowledge

Essential

  • Excellent knowledge of all Microsoft programmes
  • Knowledge of Information Governance and Data Protection with regard to confidential information.

Desirable

  • Knowledge of PAS, CSC, HIS, OnBase and ORMIS

additional

Essential

  • Motivated and proactive
  • Flexible
  • Demonstrates a willingness to change as the role evolves
  • Professional appearance and approach

Desirable

  • Able to work as part of team but also use own initiative.
  • Excellent time management skills
  • Ability to apply common sense and logical thinking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Wrightington Hospital

Hall Lane

Wigan

WN6 9ES


Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Wrightington Hospital

Hall Lane

Wigan

WN6 9ES


Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Complex Clinical Case and Patient Flow Manager

Jemma Sheridan

jemma.sheridan@wwl.nhs.uk

01942778989

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per Annum Pro Rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Job share

Reference number

302-25-6979579SS

Job locations

Wrightington Hospital

Hall Lane

Wigan

WN6 9ES


Supporting documents

Privacy notice

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)