Job summary
Would you like to work as part of a friendly, passionate, and caring Think Family Safeguarding Service?
We are looking for an enthusiastic person to come and work within the Think Family Safeguarding Service Admin Team on a permanent contract of 30 hours per week.
Would you like to obtain a qualification whilst working within the team? We would encourage applications from those who wish to undertake an apprenticeship to apply, working in the team for 22.5 hours per week with day release to attend college. You will be supported to achieve the relevant apprenticeship level, gaining a qualification, whilst having the opportunity to develop your administrative and safeguarding skills and knowledge.
Applicants who do not wish to undertake an apprenticeship or would like to consider this option in the future are still very welcome to apply.
Main duties of the job
The role will involve a range of administrative office duties to ensure the smooth running of the service by supporting the wider organisation. You will be required to maintain a high standard of professionalism working to our WWL Trust's values.
To be successful in this role, you will need to demonstrate:
- Excellent communication and interpersonal skills
- The ability to work effectively as a team member
- Demonstrate positivity, drive, commitment and self-motivation
Candidates are required to show evidence of their original certificates for qualifications to the interview panel.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.
People at the Heart
Listen and Involve
Kind and Respectful
ONE Team
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Job description
Job responsibilities
The postholder will provide administrative support across Think Family Safeguarding Service, working alongside administrative colleagues and in conjunction with safeguarding professionals, following departmental processes to support the delivery of a high standard administrative provision.
The post holder will be involved the completion of day-to-day administration work throughout the full range of duties involved. There is a requirement to manage and be considerate at all times of the sensitive and confidential nature of information provided to and by the service. The post holder will be using a variety of software programs including Word, Excel, and various patient data systems.
The post holder will be required to liaise with staff within and outside the organisation as appropriate, including all professionals within the Think Family Safeguarding Service, together with being responsible for the effective communication and distribution of information as delegated and appropriate to a wide range of recipients. The post holder will carry out duties in a confidential and discreet manner.
Job description
Job responsibilities
The postholder will provide administrative support across Think Family Safeguarding Service, working alongside administrative colleagues and in conjunction with safeguarding professionals, following departmental processes to support the delivery of a high standard administrative provision.
The post holder will be involved the completion of day-to-day administration work throughout the full range of duties involved. There is a requirement to manage and be considerate at all times of the sensitive and confidential nature of information provided to and by the service. The post holder will be using a variety of software programs including Word, Excel, and various patient data systems.
The post holder will be required to liaise with staff within and outside the organisation as appropriate, including all professionals within the Think Family Safeguarding Service, together with being responsible for the effective communication and distribution of information as delegated and appropriate to a wide range of recipients. The post holder will carry out duties in a confidential and discreet manner.
Person Specification
Qu
Essential
- Education to GCE/CSE/GCSE 'O' Level Standard Grade 4/C or Level 2 Functional Skills (English & Maths) or equivalent, relevant qualifications or experience
Desirable
Experience
Essential
- Working to deadlines
- Working with IT systems
Desirable
- Knowledge of administrative systems, patient information systems, office procedures, data input procedures
- Working in an office environment
Skills & Knowledge
Essential
- Basic knowledge in the use of Microsoft packages including Office and Outlook
- Ability to communicate with others effectively using a variety of methods.
- Ability to work effectively with basic IT equipment
- Ability to organise own workload
Desirable
- Competent in the use of Microsoft packages including office and outlook
- Knowledge of health care is an advantage for this post
- Clerical working
Additional
Essential
- Ability to work effectively both alone and as part of a team, with a commitment to deliver high standards
- Must be diplomatic, courteous, patient
- Must be reliable and flexible
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Person Specification
Qu
Essential
- Education to GCE/CSE/GCSE 'O' Level Standard Grade 4/C or Level 2 Functional Skills (English & Maths) or equivalent, relevant qualifications or experience
Desirable
Experience
Essential
- Working to deadlines
- Working with IT systems
Desirable
- Knowledge of administrative systems, patient information systems, office procedures, data input procedures
- Working in an office environment
Skills & Knowledge
Essential
- Basic knowledge in the use of Microsoft packages including Office and Outlook
- Ability to communicate with others effectively using a variety of methods.
- Ability to work effectively with basic IT equipment
- Ability to organise own workload
Desirable
- Competent in the use of Microsoft packages including office and outlook
- Knowledge of health care is an advantage for this post
- Clerical working
Additional
Essential
- Ability to work effectively both alone and as part of a team, with a commitment to deliver high standards
- Must be diplomatic, courteous, patient
- Must be reliable and flexible
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Royal Albert Edward Infirmary
Wigan Lane
Wigan
WN1 2NN
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
